MacOS: ffxivlauncher64.ece has encountered a serious problem and needs to close

[Fukudo]

can open launcher. login in. see the "Checking FINAL FANTASY XIV" message and then get a crash with the same message as the title of this thread.

MacOS Big Sur 11.6.1
Macbook pro 16in 2019
2.3GHz 8-core intel i9
32 GB 2667 MHz DDR4
AMD Radeon Pro 5500M 8GB

This is the Stack trace

Unhandled exception: page fault on read access to 0x7b954316 in 64-bit code (0x000000007abca525).
Register dump:
 rip:000000007abca525 rsp:000000000d9be430 rbp:000000000d9be490 eflags:00010206 (  R- --  I   - -P- )
 rax:0000000000000005 rbx:000000000d260000 rcx:0000000068610000 rdx:000000000d9be4f0
 rsi:00000000014c5481 rdi:000000000d260000  r8:00000000746e6574  r9:000000007abdc160 r10:000000000000008d
 r11:0000000000000061 r12:0000000000000006 r13:0000000068618dee r14:0000000000000142 r15:000000007b95430a
Stack dump:
0x000000000d9be430:  0000000000000143 0000000000000144
0x000000000d9be440:  0000000000000145 0000000000000146
0x000000000d9be450:  0000000000000147 0000000000000148
0x000000000d9be460:  000000000d9be4f0 00000000000872e0
0x000000000d9be470:  00000000014c54f0 0000000000000000
0x000000000d9be480:  00000000014c5350 000000000000004f
0x000000000d9be490:  000000000d9be6e0 000000007abcce70
0x000000000d9be4a0:  0000000000000000 0000000000000000
0x000000000d9be4b0:  0000000000000000 0000000000000000
0x000000000d9be4c0:  0000000fffffffe8 00000000014d9098
0x000000000d9be4d0:  000000000d9be600 000000007bc53d68
0x000000000d9be4e0:  0000000000000000 00000000000872e0
Backtrace:
=>0 0x000000007abca525 (0x000000000d9be490)
0x000000007abca525: movl	0x000000000000000c(%r15),%r8d
Modules:
Module	Address					Debug info	Name (68 modules)
PE	          c80000-          d63000	Deferred        lgpllibs
PE	         1600000-         5696000	Deferred        xul
PE	         56a0000-         58de000	Deferred        nss3
PE	         58e0000-         59ca000	Deferred        mozglue
PE	        78940000-        78943000	Deferred        wow64cpu
PE	        78960000-        78967000	Deferred        winevulkan
PE	        789a0000-        789a5000	Deferred        version
PE	        789b0000-        789b4000	Deferred        api-ms-win-core-synch-l1-2-0
PE	        78a90000-        78a96000	Deferred        jsproxy
PE	        78bb0000-        78bbf000	Deferred        shlwapi
PE	        78e70000-        78e75000	Deferred        schannel
PE	        78e90000-        78e95000	Deferred        rsaenh
PE	        78ed0000-        78ed5000	Deferred        mlang
PE	        791d0000-        791d5000	Deferred        shcore
PE	        791f0000-        791f4000	Deferred        api-ms-win-core-fibers-l1-1-1
PE	        798b0000-        798b5000	Deferred        dxgi
PE	        79990000-        79a80000	Deferred        user32
PE	        79bd0000-        79bdc000	Deferred        gdi32
PE	        79d30000-        79d3b000	Deferred        advapi32
PE	        79dc0000-        79dd3000	Deferred        urlmon
PE	        79e60000-        79e8c000	Deferred        ole32
PE	        79fe0000-        79feb000	Deferred        rpcrt4
PE	        7a060000-        7a06d000	Deferred        oleaut32
PE	        7a1c0000-        7aa97000	Deferred        shell32
PE	        7ab90000-        7abb0000	Deferred        wininet
PE	        7ac10000-        7ac1d000	Deferred        mpr
PE	        7ac40000-        7ac46000	Deferred        ws2_32
PE	        7ac70000-        7acea000	Deferred        winmm
PE	        7ad30000-        7ad36000	Deferred        iphlpapi
PE	        7ad60000-        7ad67000	Deferred        winhttp
PE	        7ae30000-        7ae36000	Deferred        imm32
PE	        7ae50000-        7ae57000	Deferred        winemac
PE	        7b3d0000-        7b3d4000	Deferred        api-ms-win-core-localization-l1-2-1
PE	        7b3e0000-        7b3e4000	Deferred        api-ms-win-core-sysinfo-l1-2-1
PE	        7b410000-        7b5cf000	Deferred        kernel32
PE	        7b980000-        7b984000	Deferred        api-ms-win-appmodel-runtime-l1-1-1
PE	        7b9a0000-        7b9a4000	Deferred        atlthunk
PE	        7b9b0000-        7b9d5000	Deferred        ieframe
PE	        7ba30000-        7ba83000	Deferred        comctl32
PE	        7bb70000-        7bb74000	Deferred        usp10
PE	        7bbc0000-        7bbc7000	Deferred        wsock32
PE	        7bbd0000-        7bbd4000	Deferred        msimg32
PE	        7bbf0000-        7bbf5000	Deferred        psapi
PE	        7bc20000-        7bc33000	Deferred        ntdll
PE	        7bd40000-        7bd50000	Deferred        msvcrt
PE	        7be00000-        7bea5000	Deferred        comdlg32
PE	        7bf50000-        7bf62000	Deferred        mshtml
PE	        7c140000-        7c14d000	Deferred        winspool
PE	        7c180000-        7c187000	Deferred        netapi32
PE	        7c1b0000-        7c1b5000	Deferred        rasapi32
PE	        7c1d0000-        7c1d4000	Deferred        rasdlg
PE	        7c1e0000-        7c1e4000	Deferred        secur32
PE	        7c220000-        7c237000	Deferred        setupapi
PE	        7c290000-        7c294000	Deferred        userenv
PE	        7c2b0000-        7c2b5000	Deferred        uxtheme
PE	        7c2f0000-        7c2f6000	Deferred        wintrust
PE	        7c320000-        7c365000	Deferred        crypt32
ELF	        7c400000-        7c405000	Deferred        <wine-loader>
PE	        7c400000-        7c405000	Deferred        bcrypt
PE	        7c420000-        7c429000	Deferred        wineps
PE	        7c490000-        7c494000	Deferred        kerberos
PE	        7c6d0000-        7c6d5000	Deferred        dwmapi
PE	        7c6e0000-        7c6e6000	Deferred        dnsapi
PE	        7c800000-        7c805000	Deferred        msctf
PE	        7c840000-        7c863000	Deferred        jscript
PE	        7def0000-        7def5000	Deferred        d3d11
PE	        84120000-        84144000	Deferred        msxml3
PE	       140000000-       140b99000	Deferred        ffxivlauncher64
Threads:
process  tid      prio (all id:s are in hex)
00000008 winewrapper.exe
	00000009    0
0000000c services.exe
	00000036    0
	00000022    0
	0000001f    0
	0000001a    0
	00000016    0
	00000011    0
	0000000e    0
	0000000d    0
0000000f winedevice.exe
	00000017    0
	00000015    0
	00000014    0
	00000010    0
00000018 plugplay.exe
	0000001c    0
	0000001b    0
	00000019    0
0000001d winedevice.exe
	00000024    0
	00000023    0
	00000021    0
	00000020    0
	0000001e    0
00000025 explorer.exe
	00000029    0
	00000028    0
	00000027    0
	00000026    0
00000030 (D) C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher64.exe
	000000c6    0
	000000c5    0
	0000007c    0
	0000007b    0
	00000078    0 <==
	00000075    0
	00000074   -1
	00000073    0
	00000070    0
	0000006f    0
	0000006e    0
	0000006d    0
	0000006c    0
	0000006b    0
	0000006a    0
	00000069    0
	00000068    0
	00000067    0
	00000066    0
	00000065    0
	00000064    0
	00000063    0
	00000062    0
	00000061    0
	00000060    0
	0000005f    0
	0000005e    0
	0000005d    0
	0000005c    0
	0000005b    0
	0000005a    0
	00000059    0
	00000058   -1
	00000057   -1
	00000056    0
	00000055    0
	00000054    0
	00000053    0
	00000052    0
	00000051    0
	00000050    0
	0000004f    0
	0000004e    0
	0000004d    0
	0000004c    0
	0000004b    0
	0000004a    0
	00000049    0
	00000048    0
	00000047    0
	00000046    0
	00000045    0
	00000044    0
	00000043    0
	00000042    0
	00000041    0
	00000040    0
	0000003f    0
	0000003e    0
	00000032    0
	00000031    0
00000034 rpcss.exe
	0000003b    0
	0000003a    0
	00000039    0
	00000038    0
	00000037    0
	00000035    0
System information:
    Wine build: wine-4.0-7860-g83eb87b6402
    Platform: x86_64
    Version: Windows 7
    Host system: Darwin
    Host version: 20.6.0

[Puss_Kat]

OSX doesn't support Vulkan, you cannot use Wine to run the Windows version of FFXIV on OSX.

[Dynratygus]

Thank you for posting in the Final Fantasy XIV Technical Support Forums,


We apologize for any inconvenience that has occurred when trying to access Final Fantasy XIV. As the Wine launcher is an unsupported third party program, we are unable provide support. To get assistance with your concern, please reach out to the forums of the programs you are using.

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