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  1. #1
    Player
    ClaudioDrummond's Avatar
    Join Date
    Jan 2022
    Posts
    1
    Character
    Zombe Teiro
    World
    Behemoth
    Main Class
    Lancer Lv 90

    More than a month after the release of Endwalker and the audio issue is not fixed?

    What should I do? Give up playing the game? No longer recommend it? It's very sad... I bought a defective expansion of the game and that still spoiled the previous expansions... I can't play FF14 without sound guys
    (0)

  2. #2
    Player
    Breakbeat's Avatar
    Join Date
    Jul 2021
    Location
    Los Angeles, CA
    Posts
    477
    Character
    Billy Shears
    World
    Goblin
    Main Class
    Summoner Lv 90
    As a consumer, you have only consumer-level options.

    Clearly SE is aware of the audio issues. So adding one more complaint and some threats to the dumpster fire really isn't productive. They're aware of the issues, and they'll fix them when it's appropriate to do so. I know it's fashionable to suggest that multi-million-dollar companies that are hugely successful in their area of business are inept and incompetent and ignorant and don't care about their players, but honestly, that's a bunch of #socialmedia garbage and isn't at all true.

    No doubt other issues still take priority over the audio issue, even though one might think "everyone else" is up in arms about the problem. You, yourself may not be able to play FF14 without sound, but other people play fine without sound, some people never even turn the game sound on.

    Does that make your frustration with the audio any less valid? No, not at all. However, bugs that prevent logins, bugs that disconnect people, bugs that prevent story progress, bugs that cause people to be stalled with no way forward -- those bugs will always take priority over an audio issue.

    So, again, your available choices as a consumer are:

    - Cancel your sub until the audio is fixed, then re-subscribe; or
    - Cancel your sub permanently to drive home the point of how unagreeable the audio bugs are; or
    - Continue to play and ignore the audio bugs, with game sounds on; or
    - Continue to play and ignore the audio bugs, with game sounds off.
    - And last, unfortunately, you do have the option to just keep complaining and adding more negativity to the world. That gets you nowhere, and it ain't good for society, but you can do it if you so choose.

    Those are literally your only options. Choose one, and I wish you good luck going forward.
    (0)
    Last edited by Breakbeat; 01-16-2022 at 01:07 AM.

  3. #3
    Player
    Jeeqbit's Avatar
    Join Date
    Mar 2016
    Posts
    7,285
    Character
    Oscarlet Oirellain
    World
    Jenova
    Main Class
    Warrior Lv 100
    There isn't sufficient information about the problem you are having. The proper format for a bug report is at https://forum.square-enix.com/ffxiv/...=1#post1047502

    I don't experience a problem on my hardware and software, so information about your hardware and software will help them.
    (1)