People like you are the reason why when I worked at one of the top 5-ish publishers (who knows where they fall, but everyone has played/heard of them) that when people contacted us about bans, you get told we are escalating your request and the chat is closed, then you get a generic email not long after, then if you keep hounding, we just close the case over and over again.
The main point of what I'm saying is it doesn't matter why they banned you (generally speaking). They think you broke a rule and they have every right to ban you for it.