I got this email today and I think it's a little strange.

Dear Customer,

Our records show that you recently contacted Square Enix Customer Service to receive assistance.
We are very interested to hear more about your experience during this process and it would be greatly appreciated if you could spare a few moments to answer a short survey and help us to improve our service.

Please find the survey here:

Thank you,
The Square Enix Customer Service Team
I haven't contacted support lately other than using the in game thing to report RMT spam. Has anyone else gotten this message after reporting RMT, or should I be concerned that someone may have tried to access my account details over the phone?