DirectX 11 CTD

[XLST]

So I've been having issues with my game as of recently. I've been experiencing many weird and almost seemly random CTD's in various locations. The problem will alleviate itself sometimes only to pop up in another area. Some area's include; Pandaemonium, Wolf's Den Pier, Character creation screen, Kholusia to name a few.

I've tried a myriad of suggestions that I've found on the forum threads;
- Uninstalled and Re-installed video drivers
- Re-installed the game on the same drive
- Re-installed it on a different drive
- Fresh clean installs of DirectX Runtimes and Microsoft C++ Redistributables
- Checked my sound drivers

All without any luck of it fixing my game. I'd greatly appreciate any help someone could provide me.





-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Gab\Documents
ProxyEnable 0
ProxyServer unspecified
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-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU AMD Ryzen 7 3700X 8-Core Processor (16 CPUs), ~3.6GHz
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SYSTEM_DIRECTX_VERSION DirectX 12
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SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
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SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
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SYSTEM_SOUND_DRIVER_VERSION 10.0.1.21
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/13/2021 10:00:00
SYSTEM_SOUND Headphones (4- Shure MV7)
SYSTEM_SOUND_DEVICE_ID {D82FB470-EB74-4E5E-926C-03CA9CD6E0DE}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.1202
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 8/26/2021 10:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek(R) Audio)
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SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/14/2019 10:00:00
SYSTEM_SOUND Speakers (HyperX Cloud II Wireless)
SYSTEM_SOUND_DEVICE_ID {29BD8D1A-D4F8-4954-BD93-9F7DB51CC938}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.1202
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 8/26/2021 10:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
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SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
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SYSTEM_INPUT {C319ACA0-069B-11EC-8001444553540000}
SYSTEM_INPUT_NAME HyperX Cloud II Wireless
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {373BFB40-DA53-11EA-8002444553540000}
SYSTEM_INPUT_NAME Razer Huntsman Elite
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SYSTEM_INPUT {373C4960-DA53-11EA-8006444553540000}
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SYSTEM_INPUT {C319FAC0-069B-11EC-8002444553540000}
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SYSTEM_INPUT {373BFB40-DA53-11EA-8003444553540000}
SYSTEM_INPUT_NAME Razer Huntsman Elite
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SYSTEM_INPUT_NAME G502 HERO Gaming Mouse
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SYSTEM_INPUT {C319FAC0-069B-11EC-8003444553540000}
SYSTEM_INPUT_NAME HyperX Cloud II Wireless
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {373C2250-DA53-11EA-8004444553540000}
SYSTEM_INPUT_NAME Razer Huntsman Elite
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {08FD1D40-28F0-11EB-8003444553540000}
SYSTEM_INPUT_NAME G502 HERO Gaming Mouse
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SYSTEM_INPUT {08FD4450-28F0-11EB-8004444553540000}
SYSTEM_INPUT_NAME G502 HERO Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {399495A0-436C-11EB-8001444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {373C4960-DA53-11EA-8005444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Technical Support - Post New Thread - Google Chrome
voice_chat������ - Discord
Steam
Calculator
Calculator
Settings
Settings
Microsoft Text Input Application


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Adobe Creative Cloud
Adobe Genuine Service
MSI Afterburner 4.6.2
AMD Chipset Software
ASIO4ALL
Battle.net
Battlelog Web Plugins
Call of Duty Black Ops Cold War
Call of Duty Modern Warfare
DZSALauncher version 0.0.5.0
Escape from Tarkov
ESN Sonar
Google Chrome
Machines at War
MEGAsync
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
NVIDIA Stereoscopic 3D Driver
OBS Studio
OpenAL
Origin
Overwatch
Overwolf
PunkBuster Services
qBittorrent 4.3.3
Razer Cortex
Razer Synapse
Steam
Ubisoft Connect
Trackmania
Voicemeeter, The Virtual Mixing Console
VLC media player
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40664
Razer Synapse
UE4 Prerequisites (x64)
Java 8 Update 251
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Autodesk Download Manager
Launcher Prerequisites (x64)
Java Auto Updater
Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.31.30818
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2022 X86 Minimum Runtime - 14.31.30818
AMD_Chipset_Drivers
GameInput Redistributable
NVIDIA PhysX
AMD PCI Driver
Minecraft Launcher
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40664
AMD PSP Driver
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.7523
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40664
AMD Ryzen Balanced Driver
Microsoft Visual C++ 2022 X86 Additional Runtime - 14.31.30818
AMD SBxxx SMBus Driver Alpha
Adobe Refresh Manager
Adobe Acrobat DC
Twitch Recover version 2.0aH
Battlestate Games Launcher 12.11.1.1827
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61135
Promontory_GPIO Driver
D-Link DWA-131 - V5.10b03
Futuremark SystemInfo
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61135
Autodesk Genuine Service
Launcher Prerequisites (x64)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft Visual C++ 2015-2022 Redistributable (x86) - 14.31.30818
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40664
Microsoft XNA Framework Redistributable 4.0 Refresh
NETGEAR A6150 Genie
Microsoft Windows Desktop Runtime - 5.0.2 (x64)
Microsoft Windows Desktop Runtime - 3.1.11 (x64)
AMD GPIO2 Driver
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219.473
Intel(R) Processor Graphics
Twitch Leecher 1.8.2
Intel(R) C++ Redistributables on Intel(R) 64
Downlord's FAF Client 1.3.0
7-Zip 19.00 (x64)
ShurePlus MOTIV 1.2.1-240
AMD Software
BlueStacks App Player
CrystalDiskInfo 8.13.3
Genshin Impact
GShade 3.4.1
HWiNFO64 Version 7.16
Logitech Gaming Software 9.02
Persona 4 Golden
NGU IDLE
Scavengers
Krunker
OUTRIDERS Demo
PICO PARK
Sonic Adventure™ 2
DayZ
Company of Heroes 2
Path of Exile
Door Kickers
Subnautica
MechWarrior Online
Blender
Thunder Tier One
Wallpaper Engine
Divinity: Original Sin 2
VRChat
VA-11 Hall-A: Cyberpunk Bartender Action
UNO
GTFO
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Hell Let Loose
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Super Animal Royale
Valheim
Among Us
Bloons TD 6
Halo: The Master Chief Collection
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40664
Core Temp 1.16
Microsoft .NET Core Host - 3.1.11 (x64)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219.473
AMD DVR64
Microsoft .NET Core Runtime - 3.1.11 (x64)
Microsoft Visual C++ 2022 X64 Additional Runtime - 14.31.30818
Java 8 Update 251 (64-bit)
Microsoft Update Health Tools
Microsoft Windows Desktop Runtime - 5.0.2 (x64)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61135
Twitch Leecher 1.8.2
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40664
Microsoft Visual C++ 2022 X64 Minimum Runtime - 14.31.30818
paint.net
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.7523
Microsoft Windows Desktop Runtime - 3.1.11 (x64)
Microsoft .NET Host FX Resolver - 5.0.2 (x64)
RyzenMasterSDK
Voicemod
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Microsoft .NET Host - 5.0.2 (x64)
Microsoft .NET Core Host FX Resolver - 3.1.11 (x64)
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Microsoft .NET Runtime - 5.0.2 (x64)
Branding64
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61135
UE4 Prerequisites (x64)
MSI Kombustor 4.1.2.0 (64-bit)


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\IPCBox\AdobeIPCBroker.exe 00002F00
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00004478
C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe 000029E4
C:\Program Files (x86)\Razer\Razer Services\Razer Central\CefSharp.BrowserSubprocess.exe 00003F6C
C:\Program Files (x86)\Razer\Razer Services\Razer Central\Razer Central.exe 00003B04
C:\Program Files (x86)\Razer\Synapse3\Service\..\UserProcess\Razer Synapse Service Process.exe 000020F4
C:\Program Files (x86)\Razer\Synapse3\WPFUI\Framework\Razer Synapse 3 Host\Razer Synapse 3.exe 000039AC
C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00003978
C:\Program Files (x86)\Steam\steam.exe 000030B8
C:\Program Files\AMD\CNext\CNext\AMDRSSrcExt.exe 00002C60
C:\Program Files\AMD\CNext\CNext\QtWebEngineProcess.exe 00003C80
C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe 000035D4
C:\Program Files\AMD\CNext\CNext\cncmd.exe 00003BBC
C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe 0000213C
C:\Program Files\WindowsApps\AcrobatNotificationClient_1.0.4.0_x86__e1rzdqpraam7r\AcrobatNotificationClient.exe 000039F8
C:\Program Files\WindowsApps\AdobeNotificationClient_2.0.1.8_x86__enpm4xejd91yc\AdobeNotificationClient.exe 00003A10
C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2021.21090.10008.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 000036DC
C:\Program Files\WindowsApps\Microsoft.WindowsCalculator_10.2103.8.0_x64__8wekyb3d8bbwe\Calculator.exe 000021A4
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_5.721.12013.0_x64__8wekyb3d8bbwe\GameBar.exe 00003B54
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_5.721.12013.0_x64__8wekyb3d8bbwe\GameBarFTServer.exe 00000954
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.21113.36.0_x64__8wekyb3d8bbwe\YourPhone.exe 00002B54
C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.21111.10511.0_x64__8wekyb3d8bbwe\Video.UI.exe 00004500
C:\Users\Gab\AppData\Local\Discord\app-1.0.9003\Discord.exe 0000343C
C:\WINDOWS\Explorer.EXE 000026D8
C:\WINDOWS\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 00002F80
C:\WINDOWS\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 00002964
C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00002878
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe 000032D4
C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00002D9C
C:\WINDOWS\system32\ApplicationFrameHost.exe 00004634
C:\WINDOWS\system32\DllHost.exe 00001C84
C:\WINDOWS\system32\sihost.exe 00002178
C:\WINDOWS\system32\svchost.exe 00003594
C:\WINDOWS\system32\taskhostw.exe 00002324
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00004618
C:\Windows\System32\RtkAudUService64.exe 00001C2C
C:\Windows\System32\RuntimeBroker.exe 00000208
C:\Windows\System32\SecurityHealthSystray.exe 00002BE8
C:\Windows\System32\oobe\UserOOBEBroker.exe 000047A0
C:\Windows\System32\smartscreen.exe 00000CD0
E:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00002D78
E:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00000704

[Puss_Kat]

return to Radeon driver 21.10.1, polaris has issues in 21.10.2 and higher.

[XLST]

Thanks for the quick reply Kat! Unfortunately returning to Radeon drivers 21.10.1 had no effect in fixing the CTD's.

[Puss_Kat]

is your launcher configured to D3D11?