I decided to make a post here, as I do not know what else to do. Here are the steps I have taken to resolve the issue:
*reinstall game
*change DNS to Google's
*Disable large send offload
*Disable energy efficient ethernet
*Bought brand new ethernet cables
*Contact Sqenix support - they did not help and blamed my ISP
*Contacted my ISP - all looks fine on their end, but they sent out technician anyway
*Brand new modem, Brand new Router
*Tried connecting ethernet to pc via direct connection to modem
*Tried connecting ethernet to pc via direct connection to router
*Disabled literally all background applications except essential Microsoft services.
*Closed literally every unessential application including those in the background
*Disabled Antivirus
*Disabled Firewall
*Created exception in router settings for all FF14 ports (even though I have ethernet)
*Deleted all browsing data, cache in every browser on pc
*Updated literally every driver on pc
*Tried compatibility mode
*Ensured that FF14 runs in Admin mode
*Uninstalled every other program on pc that I am not using
*Purchased VPN, and tried various locations (ie. Canada, Mexico, East coast US, West coast US)
After all of that, I still have constant 90002 or 90001 errors. They usually occur in an instanced area, such as a dungeon or raid, but have also occurred in random world areas and cities.
I run windows 10, and play through Steam.
I have also run tracert, and WinMTR. I have severe packet loss on Node 11, which is apparently an NTT backbone. Packet loss ranges between 75%-90%.
My ISP has been really helpful in trying to help me with the issue, especially considering they sent out a technician and installed brand new equipment. I have 500gb Fiber through Metronet, in the Midwest US.
Sqenix support was not helpful at all. Basically they said "You already tried everything that we would have told you to do to resolve the issue, so we cannot help you further. You need to contact your ISP"
I don't know what else to do. I'm not about to continue paying for a sub, as well as a monthly VPN, when I cannot even complete a dungeon or raid without a disconnection. Someone, anyone, please help me![]()