Various issues with DirectX 11.

[Cheezeburgerstick]

So for the last month or so I have been having experiencing issues with DirectX11 and Final Fantasy XIV. Mainly these issues are random crashes of the game itself, typically DirectX Fatal Error 11000002, but there are also BSODs and times when my display gets bugged and gets staticky (for lack of a better word), which makes me have to restart my PC anyway. These issues only occur when playing this game and I would rather not play with DirectX9 as it has its own issues.



-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Mitchell\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU AMD Ryzen 9 5950X 16-Core Processor (32 CPUs), ~3.4GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 32 SYSTEM_CORE_PHYSICS 16
SYSTEM_BIOS 1.40
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 32692.746MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 55220.746MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.236GB SYSTEM_FREEDISC_SPACE 43.323GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 2794.394GB SYSTEM_FREEDISC_SPACE 417.018GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 231.507GB SYSTEM_FREEDISC_SPACE 11.814GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.236GB SYSTEM_FREEDISC_SPACE 41.156GB
SYSTEM_STORAGE G:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.015GB SYSTEM_FREEDISC_SPACE 7.195GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS AMD Radeon RX 6900 XT
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x73BF)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 16338.586 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16346.373 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\u0374383.inf_amd64_12cfd68385ecddd5\B374323\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0374383.inf_amd64_12cfd68385ecddd5\B374323\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0374383.inf_amd64_12cfd68385ecddd5\B374323\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0374383.inf_amd64_12cfd68385ecddd5\B374323\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.14011.3017
SYSTEM_GRAPHICS_DRIVER_DATE 12/1/2021 11:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS AMD Radeon RX 6900 XT
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x73BF)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 16338.586 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16346.373 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\u0374383.inf_amd64_12cfd68385ecddd5\B374323\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0374383.inf_amd64_12cfd68385ecddd5\B374323\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0374383.inf_amd64_12cfd68385ecddd5\B374323\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0374383.inf_amd64_12cfd68385ecddd5\B374323\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.14011.3017
SYSTEM_GRAPHICS_DRIVER_DATE 12/1/2021 11:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS AMD Radeon RX 6900 XT
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY3
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x73BF)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 16338.586 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16346.373 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 3840 x 2160 (32 bit) (160Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\u0374383.inf_amd64_12cfd68385ecddd5\B374323\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0374383.inf_amd64_12cfd68385ecddd5\B374323\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0374383.inf_amd64_12cfd68385ecddd5\B374323\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0374383.inf_amd64_12cfd68385ecddd5\B374323\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.14011.3017
SYSTEM_GRAPHICS_DRIVER_DATE 12/1/2021 11:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (HyperX Cloud Revolver S)
SYSTEM_SOUND_DEVICE_ID {45102520-D4E0-420B-B006-06D591FE3992}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.1202
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 8/26/2021 11:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {62676E10-5128-11EC-8001444553540000}
SYSTEM_INPUT_NAME Razer Naga Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {62687F80-5128-11EC-8002444553540000}
SYSTEM_INPUT_NAME Razer Naga Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {13F04200-5157-11EC-8001444553540000}
SYSTEM_INPUT_NAME Razer Naga Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {626990F0-5128-11EC-8003444553540000}
SYSTEM_INPUT_NAME Razer Naga Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6269B800-5128-11EC-8004444553540000}
SYSTEM_INPUT_NAME Razer Naga Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {13F06910-5157-11EC-8002444553540000}
SYSTEM_INPUT_NAME Razer Naga Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {143CB450-5157-11EC-8003444553540000}
SYSTEM_INPUT_NAME Razer Naga Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {143CB450-5157-11EC-8004444553540000}
SYSTEM_INPUT_NAME Razer Naga Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {143CDB60-5157-11EC-8005444553540000}
SYSTEM_INPUT_NAME Razer Naga Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {21A5EE90-5157-11EC-8006444553540000}
SYSTEM_INPUT_NAME Razer Naga Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {21A615A0-5157-11EC-8007444553540000}
SYSTEM_INPUT_NAME Razer Naga Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A6EB1A60-2F9C-11E9-8001444553540000}
SYSTEM_INPUT_NAME ROG STRIX FLARE
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {7373A4C0-A436-11EB-8001444553540000}
SYSTEM_INPUT_NAME LG UltraGear Monitor
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A6EB4170-2F9C-11E9-8002444553540000}
SYSTEM_INPUT_NAME ROG STRIX FLARE
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A6EB6880-2F9C-11E9-8003444553540000}
SYSTEM_INPUT_NAME ROG STRIX FLARE
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 184 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A6EB6880-2F9C-11E9-8004444553540000}
SYSTEM_INPUT_NAME ROG STRIX FLARE
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {626A0620-5128-11EC-8005444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4BA55860-523E-11EC-8002444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {7373CBD0-A436-11EB-8002444553540000}
SYSTEM_INPUT_NAME HID I2C
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B4904EF0-C507-11E9-8001444553540000}
SYSTEM_INPUT_NAME HyperX Cloud Revolver S
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
The Anthropocene: Is it Ushering in an Age of Uncertainty? - Google Docs - Google Chrome
teexpoon - Twitch - Google Chrome
Chatterino 7.3.4
Technical Support - Post New Thread - Google Chrome
Rockstar Games Launcher
Log in to Curtin - Google Chrome
Battle.net
NordVPN
Microsoft Word - Document7 - Google Chrome
FFXIV Teamcraft - Google Chrome
Ruddiman2003.pdf - Google Chrome
Wheel Decide - Google Chrome
Origin
Origin
Origin
Origin
Origin
Origin
Microsoft Text Input Application
StreamElements - Songrequest - Google Chrome
Settings
Settings
Calculator
Calculator
Spotify Premium
gportal cv.txt - Notepad
Steam
general

[Puss_Kat]

with D3D11 and earlier, BSODS only occur in the presence of a hardware fault or driver issue.

The game cannot provoke a bsod in the absence of either of these. (this could change with a vulkan or d3d12 renderer)

the Ryzen platform has both memory compatibility concerns as well as issues with the integrity of the chiplet that contains the PCIE controller, if you have not done so, try the card without any riser cables, or with PCIE forced to gen 3, and without DOCP/XMP memory profiles.

[Dynratygus]

Good afternoon and thank you for posting in the Final Fantasy XIV Technical Support Forums

What have you tried so far to alleviate the issue? Additionally does this crash occur when the game is the only program running?

Than you for visiting the Final Fantasy XIV Technical Support Forums.