I can understand having an exaggerated reaction when you have a 10,000 person twitch chat spamming you nonstop...but that isn't the norm for most players, and the added hype effect surrounding launch was very real. If those streamers were to play the game on their own, several months after launch when they could think clearly and analyse what was going on I imagine they would have very different reactions to that scene.
To this day I cannot believe how Endwalker never showed us the Hydaelyn vs Zodiark fight, but spent all the time and money possible on the college dorm room scenes in Sharlayan. As others have mentioned before, some of these slice of life scenes are downright embarrassing given the context of FFXIV as a whole - a game that started off serious but then grates on your patience with some of the more recent writing trends.
I know to expect silly classroom scenes when I play a Persona game, but at least those games actually build your party members up in a believable way over time. Here we're just expected to like people by default and if we don't then they just shove them down our throats anyway. Or, in the case of specifically G'raha Tia, you take a character who had a genuinely good arc to him only to later ruin it by turning him into a joke.
With the direction I see things going in, if you gave me the choice between suffering through Heavensward era-gameplay and even sacrificing new Summoner for the sake of getting the story back on track I'd gladly do so without question. Those of us who played FFXIV during that time period got to enjoy a time when the story didn't grate as much on one's patience as it does nowadays, with logical and consistent motivations driving each character. Ysayle and Estinien had attitude, something the rest of the Scions lack completely these days. 5 months after EW I can barely remember any memorable moments the Scions may have had, aside from the ones that became memes or those that I found particularly atrocious. I can still however remember when Ysayle's faith was shattered before her eyes, and all of Estinien's bickering with her.
Ishgard was also a setting that did much to help us fall in love with it, similar to how many fell in love with the First as well, instead of the whirlwind-tour style of storytelling from Stormblood and Endwalker. Endwalker specifically went "this is X zone, enjoy!" where as Shadowbringers went "this is X zone, these are the problems they are facing and why you should care, let's stay here until the problem is done before moving on to the next area." Stormblood failed in this regard because it followed EW's style for the first set of Gyr Abania zones, but succeeded in the East because those zones were more like those of Shadowbringers.