Well that has been a issue for a long time. For all the aspirations of being a epic, the story is not structured like one. The main character, the WoL, never feels like they have any agency and instead has to have side characters speak for them. Furthermore, instead of letting the story play out XIV does have a bad habit of directly stating and restating its point and themes at the player. All the speeches wear thin, when I as the player feel more akin to a errand boy instead of this mythical hero of legend. Also the stakes never reach or feel epic. Nothing is really lost, and more is told than shown. It's tiresome.