Quote Originally Posted by Tanis_Ebonhart View Post
That's why those people need to work it. It will teach them as they'll be at the other side now.

Too many of these rude/cruel people lack empathy and compassion. The only way they'll learn is if they actually experience it first hand, sadly.
Quote Originally Posted by Kaurhz View Post
This is precisely why. Largely a direct result of people shovelling nonsense in your face. It might make people a whole lot more reflective of their own actions - "Christ, so this is how they felt when I was accompanying my criticism with needless insults."
It can also have the opposite effect. I've seen it go both ways, and I've even seen people(who don't last long at all) in offices who talk to customers/employees the same way they get talked to. Sometimes there is no revelations, or change for the better, in some people.