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  1. #1
    Player
    Sonamiya's Avatar
    Join Date
    Jan 2022
    Posts
    4
    Character
    Mayjor-s'ij Queableas
    World
    Twintania
    Main Class
    Paladin Lv 55

    FFXIV has encountered an error, among other things

    Crash Images Imgur Album

    Good day Dear FFXIV Support and users,
    I have had random crashes Happening to me about 2-3 weeks ago. My game has been perfectly fine and Functional until i have tried to do the Ruby Doomsday questline, getting consistent DirectX 1100002 crashes at specific points. THIS however is not my main issue.

    Ever since fixing those Consistent crashes. I have been plagued with random "you have encountered an error, exitign FFXIV" and Crashes to desktop without an error. AND a instant crash on login when usign directx 11. so im currently using direct x 9 Theses Crashes have Honestly made thsi game Unplayable for me as they are most likely when in an instance.

    Before these crashes started i have changed nothign abotu my PC. NOTHING.

    Above is a link to a imgur album of my various crash screens.
    And below u will see every type of fix i have tried to do. to fix any of these. and the log the launcher gives yu for system information

    Which if you actually everything i CAN do. outside of taking my rig apart and putting it back together. which i shouldn't need to do.

    SINCE Only FFXIV is the only problem among my 100s of steam games

    Please help me. I really wanan play endwalker. but with these crashes i barely have a mind to even finish shadowbringers.

    Just as a small recap. the game worked fine when EW came out. and its pre release etc etc. It specifically went wild once i did Sidequest 5.3 content and fixed said side quest issues. And fully restarted everything


    Reinstalled the game,
    reinstalled my GPU drivers.
    used DISM and SFC scannow
    Change every setting in teh game including fullscreen and windowed transitioning
    Reinstalled the game again.

    Reinstalled my entire OS and formatted all my disks.
    Installed the game.
    Installed new GPU drivers.
    Installed a older GPU driver that worked for a different user
    Change every setting in teh game including fullscreen and windowed transitioning
    Reinstalled the game again.

    Closed every overlay (Discord,Steam,Xbox gamesbar, radeon)
    Uninstalled and reinstalled, Directx9 11 12, Net visual C++ 20?? to 2022, Java

    I also disabled EVERY security feature windows ahs that i coudl disable throught eh security menu to see fi that helped
    ANd ran a MEMtest86
    And a registry Cleaner, which are unneccesary since tehy usually are adware or bloatware, doign features that Windows does itself.

    I even changed every bios option once. tested the game. and then fully reset and updated my bios again. including a CMOS battery reset.

    tried doing all this but in 32bit instead
    i even reset all my system data.
    And Change every setting in teh game including fullscreen and windowed transitioning again
    AND as a last ditch effort i tried to use Vulkan via DXVK before and after the restart and everythign else was done

    AND tried playing the game in directx 9 mode which WHile i dont get a crash to desktop on the main menu. I DO crash randomly mid game.



    -=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

    MyDocument C:\Users\sonag\Documents
    ProxyEnable 0
    ProxyServer unspecified
    ProxyOverride unspecified


    -=-=-=-=-=-=- System Information -=-=-=-=-=-=-

    SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
    SYSTEM_CPU Intel(R) Core(TM) i9-10850K CPU @ 3.60GHz (20 CPUs), ~3.6GHz
    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 20 SYSTEM_CORE_PHYSICS 10
    SYSTEM_BIOS A.80
    SYSTEM_LANGUAGE English (Regional Setting: English)
    SYSTEM_MEMORY 32689.691MB
    SYSTEM_VIRTUAL_MEMORY 134217727.875MB
    SYSTEM_PAGE_FILE 37809.691MB
    SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 232.273GB SYSTEM_FREEDISC_SPACE 130.076GB
    SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.496GB SYSTEM_FREEDISC_SPACE 886.271GB
    SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.507GB SYSTEM_FREEDISC_SPACE 109.841GB
    SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 7452.020GB SYSTEM_FREEDISC_SPACE 7451.691GB
    SYSTEM_STORAGE G:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 3725.896GB SYSTEM_FREEDISC_SPACE 3468.798GB
    SYSTEM_DIRECTX_VERSION DirectX 12
    SYSTEM_GRAPHICS AMD Radeon RX 6900 XT
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY28
    SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x73BF)
    SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
    SYSTEM_GRAPHICS_VRAM 16339.465 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 16344.846 MB
    SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (59Hz)
    SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\u0364232.inf_amd64_ac01b1fb8d253d0b\B364161\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0364232.inf_amd64_ac01b1fb8d253d0b\B364161\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0364232.inf_amd64_ac01b1fb8d253d0b\B364161\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0364232.inf_amd64_ac01b1fb8d253d0b\B364161\amdxc64.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 27.20.14535.3005
    SYSTEM_GRAPHICS_DRIVER_DATE 2/17/2021 01:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_GRAPHICS AMD Radeon RX 6900 XT
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY29
    SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x73BF)
    SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
    SYSTEM_GRAPHICS_VRAM 16339.465 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 16344.846 MB
    SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (59Hz)
    SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\u0364232.inf_amd64_ac01b1fb8d253d0b\B364161\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0364232.inf_amd64_ac01b1fb8d253d0b\B364161\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0364232.inf_amd64_ac01b1fb8d253d0b\B364161\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0364232.inf_amd64_ac01b1fb8d253d0b\B364161\amdxc64.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 27.20.14535.3005
    SYSTEM_GRAPHICS_DRIVER_DATE 2/17/2021 01:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_GRAPHICS AMD Radeon RX 6900 XT
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY30
    SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x73BF)
    SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
    SYSTEM_GRAPHICS_VRAM 16339.465 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 16344.846 MB
    SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (59Hz)
    SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\u0364232.inf_amd64_ac01b1fb8d253d0b\B364161\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0364232.inf_amd64_ac01b1fb8d253d0b\B364161\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0364232.inf_amd64_ac01b1fb8d253d0b\B364161\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0364232.inf_amd64_ac01b1fb8d253d0b\B364161\amdxc64.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 27.20.14535.3005
    SYSTEM_GRAPHICS_DRIVER_DATE 2/17/2021 01:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_SOUND 1 - SONY TV (AMD High Definition Audio Device)
    SYSTEM_SOUND_DEVICE_ID {6195CFF3-3CBD-41B9-9C84-DE6F33ED91F6}
    SYSTEM_SOUND_DEVICE_NAME AtihdWT6.sys
    SYSTEM_SOUND_DRIVER_VERSION 10.0.1.16
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 4/1/2020 01:00:00
    SYSTEM_SOUND 4 - HD60 S (AMD High Definition Audio Device)
    SYSTEM_SOUND_DEVICE_ID {CD3AF0D1-52BB-4542-B24E-3F315A323CED}
    SYSTEM_SOUND_DEVICE_NAME AtihdWT6.sys
    SYSTEM_SOUND_DRIVER_VERSION 10.0.1.16
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 4/1/2020 01:00:00
    SYSTEM_SOUND Realtek Digital Output (Realtek(R) Audio)
    SYSTEM_SOUND_DEVICE_ID {3080F9FC-7C51-4B33-8712-816E501E936A}
    SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.0.9235.1
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 9/7/2021 01:00:00
    SYSTEM_SOUND Speakers (Realtek(R) Audio)
    SYSTEM_SOUND_DEVICE_ID {48DBE6AA-0E9E-4917-B1D9-03B84445BCF4}
    SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.0.9235.1
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 9/7/2021 01:00:00
    SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {C6A37D40-69D0-11EC-8002444553540000}
    SYSTEM_INPUT_NAME Razer BlackWidow Chroma V2
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {C6A467A0-69D0-11EC-8003444553540000}
    SYSTEM_INPUT_NAME Razer BlackWidow Chroma V2
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {C6A467A0-69D0-11EC-8004444553540000}
    SYSTEM_INPUT_NAME Razer BlackWidow Chroma V2
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {C6A4B5C0-69D0-11EC-8005444553540000}
    SYSTEM_INPUT_NAME Razer BlackWidow Chroma V2
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {C6A021E0-69D0-11EC-8001444553540000}
    SYSTEM_INPUT_NAME AmazonBasics gaming mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 897 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {C6A55200-69D0-11EC-8006444553540000}
    SYSTEM_INPUT_NAME AmazonBasics gaming mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


    -=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

    FFXIVLauncher
    Steam
    game
    File Explorer
    Event Viewer
    Task Manager
    Device Manager


    -=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

    Microsoft Edge
    Microsoft Edge Update
    Steam
    Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
    Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.60830
    Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.30.30704
    Microsoft Windows Desktop Runtime - 6.0.1 (x64)
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual F# 2.0 Runtime
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.7523
    Microsoft Windows Desktop Runtime - 5.0.13 (x64)
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
    Realtek High Definition Audio Driver
    Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.60830
    Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
    AMD Software
    Bloons TD 6
    WinRAR 6.02 (64-bit)
    Microsoft .NET Host - 5.0.13 (x64)
    Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.60830
    Microsoft .NET Host FX Resolver - 5.0.13 (x64)
    Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.60830
    Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
    Microsoft .NET Host - 6.0.1 (x64)
    Microsoft .NET Host FX Resolver - 6.0.1 (x64)
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.7523
    Microsoft Visual C++ 2022 X64 Minimum Runtime - 14.30.30704
    Microsoft Visual C++ 2022 X64 Additional Runtime - 14.30.30704
    Branding64
    AMD WVR64
    Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
    Microsoft .NET Runtime - 6.0.1 (x64)
    Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
    Eclipse Temurin JRE with Hotspot 11.0.13+8 (x64)
    Microsoft Visual C++ 2005 Redistributable (x64)
    Microsoft .NET Runtime - 5.0.13 (x64)
    Microsoft Windows Desktop Runtime - 5.0.13 (x64)
    Microsoft Windows Desktop Runtime - 6.0.1 (x64)
    Microsoft Update Health Tools
    AMD Settings


    -=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

    C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe 00002D48
    C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00003410
    C:\Program Files (x86)\Steam\steam.exe 000019C4
    C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2021.21090.10008.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 00002A00
    C:\Users\sonag\AppData\Local\Discord\app-1.0.9003\Discord.exe 00002298
    C:\Users\sonag\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00001930
    C:\WINDOWS\explorer.exe 00003578
    C:\WINDOWS\system32\ApplicationFrameHost.exe 000030F8
    C:\WINDOWS\system32\DllHost.exe 000025B0
    C:\WINDOWS\system32\SettingSyncHost.exe 00001C9C
    C:\WINDOWS\system32\backgroundTaskHost.exe 00002744
    C:\WINDOWS\system32\sihost.exe 00000BC8
    C:\WINDOWS\system32\svchost.exe 00001984
    C:\WINDOWS\system32\taskhostw.exe 0000100C
    C:\Windows\System32\CompPkgSrv.exe 00001D94
    C:\Windows\System32\DriverStore\FileRepository\realtekservice.inf_amd64_3dd75df32535321a\RtkAudUService64.exe 00001F88
    C:\Windows\System32\FLxHCIm.exe 00001F18
    C:\Windows\System32\RuntimeBroker.exe 00001C14
    C:\Windows\System32\SecurityHealthSystray.exe 00001E34
    C:\Windows\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 00003820
    C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00001DB0
    C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe 00003B14
    C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00002D3C
    E:\SteamExternalSSD\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher.exe 000003B0
    E:\SteamExternalSSD\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 00001BE0
    (2)
    Last edited by Sonamiya; 01-08-2022 at 09:38 AM. Reason: i hit caps lock