When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: 1/7/2022 10:00 PM
Frequency: 9 out of 10 times
World name: Famfrit
Character name: Caltrina Terisiare
Retainer name: N/A
NPC name: N/A
Monster name: Lugae
Class/Level: Any class
Party or solo: Party
In-game time: N/A
Area and coordinates: Tower of Babil
Housing: N/A
Steps:
1. Enter the dungeon Tower of Babil
2. Go to the 2nd boss, Lugae
3. The game will freeze my iMac anytime during this fight
*Add more steps if necessary

Connection Specs
- Type of internet connection/provider: Cable 400mbps - Wired/ Fidelity Communication
- Modem maker/model number: Hitron / CODA-4852

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-
I am on an iMAC, opening the FFXIV launcher and selecting Config, does not give me the system information option. Even logging into the game does not give me that option. If you require this information, tell me what I need to do on an Apple iMac.
Here is the specs for my iMac: or follow this link https://drive.google.com/file/d/1pDW...ew?usp=sharing
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-


Laptop Model Name: N/A
Laptop Model Number: N/A

Gamepad Manufacturer: N/A
Gamepad Model Name: N/A
Gamepad Part Number: N/A

Browser Information
- Name and version of the browser currently in-use: Chrome 97.0.4692.71
- Internet Explorer Version: N/A

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■ PS4 Specs

Model Number of the PlayStation®4 You Are Using
- Model Number: N/A

Model Number of the PlayStation®Vita You Are Using
- Model Number: N/A

Information About the Peripherals You Are Using
-Type: N/A
-Maker: N/A
-Model Number: N/A