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  1. 01-07-2022 05:18 PM #1
    KC22
    Player
    KC22's Avatar
    Join Date
    Jan 2022
    Posts
    2
    Character
    Russell Sproutt
    World
    Excalibur
    Main Class
    Culinarian Lv 90

    DX11 crash from launcher

    Ive been getting dx11 and nvw crashes from the launcher. the few times i make it to the menu i get audio popping sounds on the world select screen and when trying to enter the world i get a fatal direct x error in the load screen.



    -=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

    MyDocument C:\Users\krcoo\Documents
    ProxyEnable 0
    ProxyServer unspecified
    ProxyOverride unspecified


    -=-=-=-=-=-=- System Information -=-=-=-=-=-=-

    SYSTEM_OS Windows 11 Pro 64-bit (6.2, Build 9200) (22000.co_release.210604-1628)
    SYSTEM_CPU 12th Gen Intel(R) Core(TM) i9-12900KF (24 CPUs), ~3.2GHz
    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 24 SYSTEM_CORE_PHYSICS 16
    SYSTEM_BIOS 1.00
    SYSTEM_LANGUAGE English (Regional Setting: English)
    SYSTEM_MEMORY 16243.859MB
    SYSTEM_VIRTUAL_MEMORY 134217727.875MB
    SYSTEM_PAGE_FILE 18675.859MB
    SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 953.169GB SYSTEM_FREEDISC_SPACE 825.442GB
    SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.000GB SYSTEM_FREEDISC_SPACE 1860.944GB
    SYSTEM_DIRECTX_VERSION DirectX 12
    SYSTEM_GRAPHICS NVIDIA GeForce RTX 3080
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 3080
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 10078.000 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 8121.930 MB
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (120Hz)
    SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_697983dd21312b3c\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_697983dd21312b3c\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_697983dd21312b3c\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_697983dd21312b3c\nvldumdx.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0014.9729
    SYSTEM_GRAPHICS_DRIVER_DATE 12/14/2021 19:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_GRAPHICS NVIDIA GeForce RTX 3080
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
    SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 3080
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 10078.000 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 8121.930 MB
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (120Hz)
    SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_697983dd21312b3c\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_697983dd21312b3c\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_697983dd21312b3c\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmdi.inf_amd64_697983dd21312b3c\nvldumdx.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0014.9729
    SYSTEM_GRAPHICS_DRIVER_DATE 12/14/2021 19:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_SOUND Headphones (Arctis Pro Wireless Game)
    SYSTEM_SOUND_DEVICE_ID {4CA0B011-D00E-44C8-B15E-127ADC8C7D20}
    SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
    SYSTEM_SOUND_DRIVER_VERSION 10.0.22000.1
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 6/4/2021 19:00:00
    SYSTEM_SOUND Headset Earphone (Arctis Pro Wireless Chat)
    SYSTEM_SOUND_DEVICE_ID {542224EF-D148-4270-99A6-3570C9F071B2}
    SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
    SYSTEM_SOUND_DRIVER_VERSION 10.0.22000.1
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 6/4/2021 19:00:00
    SYSTEM_SOUND VG248 (NVIDIA High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {46AED596-B3A6-421B-A2C7-054FE1007611}
    SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
    SYSTEM_SOUND_DRIVER_VERSION 1.3.38.94
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 9/22/2021 19:00:00
    SYSTEM_SOUND VG248 (NVIDIA High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {E718453A-E7D6-41DF-919A-C64A2F5D410C}
    SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
    SYSTEM_SOUND_DRIVER_VERSION 1.3.38.94
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 9/22/2021 19:00:00
    SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {161C2EB0-6E1F-11EC-8001444553540000}
    SYSTEM_INPUT_NAME Akko Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {161C55C0-6E1F-11EC-8003444553540000}
    SYSTEM_INPUT_NAME Arctis Pro Wireless
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {161C55C0-6E1F-11EC-8004444553540000}
    SYSTEM_INPUT_NAME Controller (XBOX 360 For Windows)
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {161C7CD0-6E1F-11EC-8005444553540000}
    SYSTEM_INPUT_NAME CORSAIR iCUE Commander CORE
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {161C2EB0-6E1F-11EC-8002444553540000}
    SYSTEM_INPUT_NAME Razer Naga Pro
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {161C7CD0-6E1F-11EC-8006444553540000}
    SYSTEM_INPUT_NAME Razer Naga Pro
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {161C7CD0-6E1F-11EC-8007444553540000}
    SYSTEM_INPUT_NAME Razer Naga Pro
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {161CA3E0-6E1F-11EC-8008444553540000}
    SYSTEM_INPUT_NAME Akko Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {161CA3E0-6E1F-11EC-8009444553540000}
    SYSTEM_INPUT_NAME CORSAIR iCUE Commander CORE
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {161CA3E0-6E1F-11EC-800A444553540000}
    SYSTEM_INPUT_NAME Razer Naga Pro
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {161CA3E0-6E1F-11EC-800B444553540000}
    SYSTEM_INPUT_NAME Arctis Pro Wireless
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {161CF200-6E1F-11EC-8010444553540000}
    SYSTEM_INPUT_NAME Corsair composite virtual input device
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {161CCAF0-6E1F-11EC-800D444553540000}
    SYSTEM_INPUT_NAME Akko Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 8192 SYSTEM_GAMEPAD_FOV 0


    -=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

    FFXIVLauncher
    Steam
    Camera randomly not responding, errors and crashes too - Opera
    boot
    NVIDIA GeForce Overlay


    -=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

    Microsoft Edge
    Microsoft Edge Update
    Microsoft Edge WebView2 Runtime
    Steam
    UE4 Prerequisites (x64)
    Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.24.28127
    Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.24.28127
    Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.22.27821
    Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.22.27821
    3DMark
    Intel(R) Chipset Device Software
    CORSAIR iCUE Software
    Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.24.28127
    Microsoft Visual C++ 2019 X86 Additional Runtime - 14.24.28127
    Realtek High Definition Audio Driver
    Microsoft 365 Apps for enterprise - en-us
    Microsoft OneDrive
    Intel(R) Network Connections Drivers
    GUILTY GEAR -STRIVE-
    FINAL FANTASY XIV Online
    Microsoft Visio - en-us
    Microsoft Update Health Tools
    Intel(R) Management Engine Driver
    Dynamic Application Loader Host Interface Service
    Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.24.28127
    Microsoft Visual C++ 2019 X64 Additional Runtime - 14.24.28127
    Intel(R) Chipset Device Software
    Intel(R) Serial IO
    Office 16 Click-to-Run Licensing Component
    Office 16 Click-to-Run Extensibility Component
    Intel(R) Serial IO
    NVIDIA Graphics Driver 497.29
    NVIDIA GeForce Experience 3.24.0.126
    NVIDIA Optimus Update 39.2.2.0
    NVIDIA PhysX System Software 9.21.0713
    NVIDIA Update 39.2.2.0
    NVIDIA FrameView SDK 1.2.4999.30397803
    NVIDIA SHIELD Streaming
    NVIDIA GPX Common OSS binaries (POCO, OpenSSL, libprotobuf)
    NVIDIA HD Audio Driver 1.3.38.94
    NVIDIA Install Application
    NVIDIA Backend
    NVIDIA Container
    NVIDIA TelemetryApi helper for NvContainer
    NVIDIA LocalSystem Container
    NVIDIA Message Bus for NvContainer
    NVAPI Monitor plugin for NvContainer
    NVIDIA NetworkService Container
    NVIDIA Session Container
    NVIDIA User Container
    NvModuleTracker
    NVIDIA NodeJS
    NVIDIA Watchdog Plugin for NvContainer
    NVIDIA Telemetry Client
    NVIDIA Virtual Host Controller
    Nvidia Share
    NVIDIA ShadowPlay 3.24.0.126
    NVIDIA SHIELD Wireless Controller Driver
    NVIDIA Update Core
    NVIDIA Virtual Audio 4.39.0.0
    UE4 Prerequisites (x64)
    Intel(R) LMS
    Intel(R) Management Engine Components


    -=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

    C:\Program Files (x86)\Corsair\CORSAIR iCUE Software\iCUE.exe 000035A0
    C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 000021F8
    C:\Program Files\Microsoft OneDrive\OneDrive.exe 00002E64
    C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 00003300
    C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00001658
    C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe 00002E14
    C:\SteamLibrary\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher.exe 00002F9C
    C:\SteamLibrary\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 00004210
    C:\Users\krcoo\AppData\Local\Discord\app-1.0.9003\Discord.exe 00003928
    C:\Users\krcoo\AppData\Local\Programs\Opera GX\82.0.4227.50\opera_crashreporter.exe 00001508
    C:\Users\krcoo\AppData\Local\Programs\Opera GX\opera.exe 00003F64
    C:\Windows\Explorer.EXE 000007EC
    C:\Windows\System32\RuntimeBroker.exe 000047F4
    C:\Windows\System32\SecurityHealthSystray.exe 00002DA0
    C:\Windows\System32\smartscreen.exe 00002D68
    C:\Windows\System32\svchost.exe 00003AF4
    C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 0000267C
    C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00001D8C
    C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\SearchHost.exe 00001DB8
    C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00002C2C
    C:\Windows\system32\ApplicationFrameHost.exe 00003CE8
    C:\Windows\system32\DllHost.exe 0000150C
    C:\Windows\system32\conhost.exe 0000232C
    C:\Windows\system32\sihost.exe 000016A8
    C:\Windows\system32\svchost.exe 00003960
    C:\Windows\system32\taskhostw.exe 00001758
    D:\steam\bin\cef\cef.win7x64\steamwebhelper.exe 0000238C
    D:\steam\steam.exe 00002E00
    (0)
    Last edited by KC22; 01-07-2022 at 09:29 PM.
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