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  1. 01-06-2022 01:10 PM #1
    Eswan
    Player
    Eswan's Avatar
    Join Date
    Jan 2022
    Posts
    1
    Character
    Eee Eswan
    World
    Lamia
    Main Class
    Reaper Lv 90

    Problems with monthly card recharge

    I am a new player and received an email telling me to renew my card after my first month expired.But when I renew it ,the login screen still shows this "You cannot select this character with your current account."I don't know how to solve this problem,who can give me some advice ?
    (0)
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  2. 01-07-2022 08:34 PM #2
    Enkidoh
    Player
    Enkidoh's Avatar
    Join Date
    Dec 2012
    Location
    Ala Mhigo
    Posts
    8,245
    Character
    Enkidoh Roux
    World
    Balmung
    Main Class
    Paladin Lv 90
    Welcome!

    The only thing I can think of is when you renewed your subscription, did you maybe choose the 'Entry' level subscription and yet have multiple characters on a server? (The 'Entry' subscription tier only allows one character per server - any other extra characters on that server are disabled, and which one is selected to remain active is random. Only by choosing the more expensive 'Standard' subscription tier will the extra characters be reactivated. This does seem to explain the wording of the error you're getting trying to login with a certain character.

    Other than that, I have no idea what the problem could be I'm sorry.
    (0)
    Quote Originally Posted by Rannie View Post
    Aaaaannnd now I just had a mental image of Lahabrea walking into a store called Bodies R Us and trying on different humans.... >.<

    Lahabrea: hn too tall... tooo short.... Juuuuuust right.
    Venat was right.
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