Login queue 3253

[syldon]

They said they'll have a roadmap for the server additions released later this month. OCE data center was originally scheduled for 6.1 in February, but we do not know if that will be delayed.

The last statement was that this patch would be used to bring servers online. The queues are now double over where they were prepatch. This is clearly not the case.

though you are correct it is disapointing, but exactly how many inactive accounts should they expect to reactivate on launch day? and in this case they could not have known far enough ahead to start getting the equipment together. This has happened on most major mmo's when they were in their prime: Everquest, CoV/CoH, WoW, Everquest 2, STWOR and many more. hell look at new world and it's launch woes. SWTOR had anticipated for many people and wasn't bad on launch but they did not anticipate on retiring servers so quickly. I digress because we're talking about expansions not full launch. anyways, I too want to see what they do and have been able to work in the time they have had for it.

When I saw 3000 in the queue, my response was to simply switch it off. How many others do you think did exactly the same thing. There is a fair chance that the queue would have been double had all been stubborn about it. If flexibility is this much of an issue, then at the very least, SE should be telling people at the point of payment that this may not be functional. Every person paying a sub has an expectation to play.

Refunds on subscriptions are not an option, I tried. Suspending your account until the servers are sorted is also not an option. Transfers to balance server loads have never been mentioned.

At this moment in time I am pretty annoyed with myself for paying for this game.

[Shialan]

The last statement was that this patch would be used to bring servers online. The queues are now double over where they were prepatch. This is clearly not the case.

At this moment in time I am pretty annoyed with myself for paying for this game.

Please show the statement where they EXACTLY said that they will bring new servers online with the .05 patch. Also, you are not paying for this game at the moment.

[syldon]

Please show the statement where they EXACTLY said that they will bring new servers online with the .05 patch.

https://na.finalfantasyxiv.com/lodes...f7a0a10902c30e

Setting aside game content, the large influx of players around the world since mid-year and the impact of Covid-19 on the supply of server equipment have led to extremely long login queues, and I'd like to sincerely apologize again. We're currently working to fundamentally address the situation, such as adding logical data centers and increasing the number of Worlds in all regions, and we ask for your patience in the meantime.

Yeah you are right he didn't actually submit a date. It still doesn't justify giving nothing/sub-acceptable in return for a subscription or a paid for game. I get that there is world issues. I also get they are unsolvable.
I do not get why they will not return the cash since they clearly cannot provide the service.

Also, you are not paying for this game at the moment.

I have -£76.13 on my bank statement that disagrees with this.