The crafted gear being old PvP gear is really disappointing for sure. The tome gear and raid gear is fine to be honest.
Now regarding glamour systems in general, have a decent glamour library and being able to dye certain parts of the armor instead of everything is stuff that is years on the community wishlist.

Game needs a new engine and investment in general for sure or it will prevent growth in the future, hope the CEO of SE is paying attention stuff besides NFT garbage.