You know... I had never posted here before. But I had to come here to say something about this letter.

This letter is deeply unsettling. It sounds like Square Enix is 100% ready to get into a ship that barely anyone understands and those that do say it's a scam (and I agree). And there's also the fact that the letter treats people that "play to have fun" as a subset of the consumer base. Dude... We all play to have fun. If the people that make money out of games don't have fun, they are in the wrong business.
I already had a friend come over to me and say that he would not be trying out FFXIV after this letter. So, this letter alone is already hurting this game (and certainly other Square Enix games as well).

In the best case scenario, this letter was put out there just to please investors/shareholders, but that is still wrong. These are the words of someone that is totally out of touch with the consumer — I believe that is the most worrisome thing. And let me tell you... No investor/shareholder will be pleased if your company once again gets on the verge of bankruptcy because it's out of touch with the consumer.