Constant frame rate drops on PS5 version

[Darneltia]

Greetings fellow Eorzean,

If you experiencing issues with the Playstation 5 version of Final Fantasy XIV, please try the following:

■ Perform a system update on your PlayStation®5/PlayStation®4
Perform the most recent system update and then try a version update for FINAL FANTASY XIV Online.

PlayStation®5: The update can be performed from the home menu by selecting
[Settings] → [System] → [System Software] → [System Software Update]

■ Remove peripheral devices to create a simpler environment for the program to run
Remove any peripheral USB devices (gamepads, cameras, microphones, headsets, etc.) to create a more stable, simple environment for your console to run the game. Also consider inserting the devices to different USB ports or removing and reinserting them.

■ Re-install FINAL FANTASY XIV Online
If the installed data has been corrupted, the issue may be resolved by re-installing the game.

If all else fails, try doing a system restore/factory reset on the system as a last resort as follows:

1. Navigate to the Settings menu (cog icon)
2. Select System software
3. Select Reset options
4. Select Reset your console
5. Select Reset

We hope this information is helpful.

Thank you for contacting the Final Fantasy XIV Technical Support Forums!

[SargeTheSeagull]

Oh my gosh that did it. I unplugged my keyboard’s usb connector from the front and moved it to the back and reinstalled. Frame drops are almost completely gone. Thank you so much!