DX 11 Error in The Dead Ends

[Amaelanda]

In The Dead Ends during the first boss I repeatedly get a DX11 Error when the moving AOE Circles explode. Had it happen multiple times already, always at the exact same moment in the fight.

A similar thing happened in Matoya's Relic in the second fight when the pipes on the sides activated and started the AOE animation, but only when looking at the pipes, not having them in frame didn't cause the DX11error.

Drivers are recent and I also have Real-time Reflections and Screen Space Ambient Occlusion turned off, which also cause DX11 errors when turned on. Changing other graphic settings to minimum also doesn't help.


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\name\Documents
FINAL FANTASY XIV ONLINE D:\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 3
ProxyEnable 0
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-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

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SYSTEM_CPU AMD Ryzen 7 2700X Eight-Core Processor (16 CPUs), ~3.7GHz
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SYSTEM_BIOS BIOS Date: 12/12/19 11:47:45 Ver: 05.0000E
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SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS Radeon RX 590 Series
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x67DF)
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SYSTEM_GRAPHICS_DRIVER_DATE 11/16/2021 01:00:00
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SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS Radeon RX 590 Series
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x67DF)
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SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\u0373733.inf_amd64_a70fcd9f085a1b58\B373745\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0373733.inf_amd64_a70fcd9f085a1b58\B373745\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0373733.inf_amd64_a70fcd9f085a1b58\B373745\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0373733.inf_amd64_a70fcd9f085a1b58\B373745\amdxc64.dll
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SYSTEM_GRAPHICS_DRIVER_DATE 11/16/2021 01:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Englisch
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SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
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SYSTEM_SOUND_DRIVER_LANGUAGE Englisch
SYSTEM_SOUND_DRIVER_DATE 3/26/2020 01:00:00
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-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files\AMD\CNext\CNext\AMDRSSrcExt.exe 00002660
C:\Program Files\AMD\CNext\CNext\QtWebEngineProcess.exe 00000608
C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe 00002420
C:\Program Files\AMD\CNext\CNext\cncmd.exe 000037D8
C:\Program Files\WindowsApps\Microsoft.549981C3F5F10_3.2110.13603.0_x64__8wekyb3d8bbwe\Cortana.exe 0000307C
C:\Program Files\WindowsApps\Microsoft.549981C3F5F10_3.2110.13603.0_x64__8wekyb3d8bbwe\Win32Bridge.Server.exe 00003284
C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2021.21090.10008.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 00000360
C:\Program Files\WindowsApps\Microsoft.WindowsCalculator_10.2103.8.0_x64__8wekyb3d8bbwe\Calculator.exe 00001ED8
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.21111.123.0_x64__8wekyb3d8bbwe\YourPhone.exe 0000240C
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.21111.123.0_x64__8wekyb3d8bbwe\YourPhoneServer\YourPhoneServer.exe 00002A34
C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.21111.10511.0_x64__8wekyb3d8bbwe\Video.UI.exe 00002E7C
C:\WINDOWS\Explorer.EXE 000016A0
C:\WINDOWS\System32\rundll32.exe 00000870
C:\WINDOWS\System32\svchost.exe 00002ED0
C:\WINDOWS\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 00001F1C
C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00001D4C
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe 00002BA8
C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 000038C8
C:\WINDOWS\system32\ApplicationFrameHost.exe 000025A0
C:\WINDOWS\system32\DllHost.exe 00001324
C:\WINDOWS\system32\SettingSyncHost.exe 00002290
C:\WINDOWS\system32\rundll32.exe 00001760
C:\WINDOWS\system32\sihost.exe 00000C14
C:\WINDOWS\system32\svchost.exe 00000DC4
C:\WINDOWS\system32\taskhostw.exe 00000D80
C:\Windows\System32\GameBarPresenceWriter.exe 00001FD8
C:\Windows\System32\RtkAudUService64.exe 00002F64
C:\Windows\System32\RuntimeBroker.exe 00002AC0
C:\Windows\System32\SecurityHealthSystray.exe 00002EC4
C:\Windows\System32\SystemSettingsBroker.exe 00003B94
C:\Windows\System32\oobe\UserOOBEBroker.exe 000009D8

[Dynratygus]

Good morning and thank you for posting in the Final Fantasy XIV Technical Support Forums

When the crash happens is anything over heating? Additionally does this issue occur when the game is the only program being run?

Thank you for visiting the Final Fantasy XIV Technical Support Forum

[Ghasto]

I have the exact same issues, also running Ryzen+Radeon.