I'm level 63 fishing and have done all the class quests, yet the Collect action is still greyed out and says "Action not yet learned".

Everything I can google says it's automatically learned when you level, so I'm at a total loss.

How do I put in a support ticket to get the attention of the right people? I don't think this is a game bug, it's a me bug, but that's not really an option when creating a ticket.