Seemingly random DirextX crashes/unexpected errors since Endwalker launch

[w760iniki3]

Im not the first one to post this, nor the last one if this just goes on - but i have now been investigating for a whole week because thats when the aforementioned errors started to become more and more frequent and i want to share my experiences here in hopes of literally any SE employee reading this.

I used to have the occasional crashes or DX errors in FF14 way before EW. They didnt happen often nor were they particularly annoying, but now i spent the whole last week hours on end to try and fix these errors - only to come to this forum and see that apparently i couldnt have done anything against them in the first place.

Here is a more or less complete list of everything ive tried and done in the past week:

Clean install of Windows 10
Clean install of Windows 11
MemTest86
SSD tests for possible failures
CPU stress tests (no errors even after hours)
GPU stress tests (no errors here either)
Overclocking
Underclocking
Overvolting
Undervolting
Reducing the power target of the GPU
Switching out the GPU and trying with another one
Making sure the PSU isnt faulty or limiting
Read through any forums that gave tips concerning my GPU or the game and its errors
And so on and so on....

I could probably expand the list, but ill leave it at that.

Ive been reading comments on this forum that people even contacted their GPU vendors and that the problem isnt even new to them - just that SE/the devs either ignore the problem or just decide to not do anything against it. The communication on the devs end through Yoshi-P is usually great, so why is there nothing being said about a problem that makes the game entirely unable to play for a huge amount of (even paying) players?

Im really asking for some form of acknowledgement at this point - talk to us and tell us you know the problems exist and that youre working on it. I want to play the game, but i cant and that really sucks for me and for you, SE.

Im sure that me and everyone else here is absolutely willing to share their specs, their experiences and everything else so you can fix it. There are enough forum posts already if you need any more data, just *do* it.

My Setup
CPU: Intel Core i7-9700K @5.0Ghz
CPU Cooler: NZXT Kraken X72
RAM: 2x 16GB Corsair Dominator Platinum RGB 3466 MHz
Mainboard: ROG STRIX Z390-E GAMING
GPU: Gigabyte Aorus RTX 3080 XTREME
PSU: beQuiet Dark Power Pro P11 1000W
SSD (System): Samsung 970 EVO Plus NVMe M.2 250GB
SSD (Games): Samsung 970 EVO Plus NVMe M.2 2TB
SSD (Data): Samsung T5 Portable 1TB
Soundcard: Creative Soundblaster AE-5 Plus

[Darneltia]

Greetings fellow Eorzean,

We would like to further assist with this issue. Please provide a system report from the game by going to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.' Copy and paste the details of the selection to this post when replying back.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

[w760iniki3]

Gladly!



-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument E:\OneDrive\Dokumente
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 3
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 11 Pro 64-bit (6.2, Build 9200) (22000.co_release.210604-1628)
SYSTEM_CPU Intel(R) Core(TM) i7-9700K CPU @ 3.60GHz (8 CPUs), ~3.6GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS 2004
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 32696.934MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 37816.934MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 208.896GB SYSTEM_FREEDISC_SPACE 147.788GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1676.699GB SYSTEM_FREEDISC_SPACE 909.192GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.511GB SYSTEM_FREEDISC_SPACE 794.877GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 3080
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 3080
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 10078.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16348.467 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 3440 x 1440 (32 bit) (144Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_0bc9105c62ca22fb\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_0bc9105c62ca22fb\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_0bc9105c62ca22fb\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_0bc9105c62ca22fb\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0014.9729
SYSTEM_GRAPHICS_DRIVER_DATE 12/15/2021 01:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce RTX 3080
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY3
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 3080
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 10078.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16348.467 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1440 x 2560 (32 bit) (144Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_0bc9105c62ca22fb\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_0bc9105c62ca22fb\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_0bc9105c62ca22fb\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_0bc9105c62ca22fb\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0014.9729
SYSTEM_GRAPHICS_DRIVER_DATE 12/15/2021 01:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Sound BlasterX AE-5 Plus)
SYSTEM_SOUND_DEVICE_ID {BF3114DF-A1AD-4357-A318-99CC674CC5DE}
SYSTEM_SOUND_DEVICE_NAME CtxHda.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.105.58
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/23/2021 01:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {5789EFC0-66C9-11EC-8003444553540000}
SYSTEM_INPUT_NAME CORSAIR K100 RGB Optical-Mechanical Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2D0A4700-6722-11EC-8001444553540000}
SYSTEM_INPUT_NAME HID-compliant vendor-defined device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2D0A6E10-6722-11EC-8002444553540000}
SYSTEM_INPUT_NAME HID-compliant vendor-defined device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {578AB310-66C9-11EC-8005444553540000}
SYSTEM_INPUT_NAME CORSAIR K100 RGB Optical-Mechanical Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2D0A6E10-6722-11EC-8003444553540000}
SYSTEM_INPUT_NAME HID-compliant vendor-defined device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {578AB310-66C9-11EC-8007444553540000}
SYSTEM_INPUT_NAME Commander PRO
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {578ADA20-66C9-11EC-8008444553540000}
SYSTEM_INPUT_NAME CORSAIR K100 RGB Optical-Mechanical Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {578B0130-66C9-11EC-8009444553540000}
SYSTEM_INPUT_NAME Corsair composite virtual input device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {578B2840-66C9-11EC-800A444553540000}
SYSTEM_INPUT_NAME AURA MOTHERBOARD
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2D0A9520-6722-11EC-8004444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Microsoft​ Edge
Discord
Twilio Authy
Snipping Tool
Settings
GeForce Experience
Square Enix - RoboForm Editor
Spotify Premium


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

MSI Afterburner 4.6.4
RoboForm 9-2-1-1 (All Users)
Dolby Digital Live Pack version 4.02.00
DTS Connect Pack version 2.02.00
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
RivaTuner Statistics Server 7.3.3
Sound Blaster Z Series Driver
Sound Blaster Command version 3.5.04.00
Steam
Wise Registry Cleaner 10.6.1
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Epic Games Launcher
Geeks3D FurMark 1.29.0.0
Samsung Magician
FINAL FANTASY XIV ONLINE
Epic Online Services
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.28.29325
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Launcher Prerequisites (x64)
EA app
Microsoft Windows Desktop Runtime - 3.1.20 (x64)
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40664
TechPowerUp GPU-Z
Intel(R) Chipset Device Software
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40664
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.28.29325
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40664
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.28.29325
Battlefield™ V
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.28.29325
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Need for Speed™
NZXT CAM 4.30.2
CPUID HWMonitor 1.45
Microsoft 365 - en-us
Microsoft OneDrive
Horizon Zero Dawn
TurboSFV v9.20 PE x64
Microsoft .NET Core Host - 3.1.20 (x64)
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.28.29325
Microsoft Update Health Tools
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft .NET Core Runtime - 3.1.20 (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Intel(R) Chipset Device Software
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.28.29325
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
CORSAIR iCUE 4 Software
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
NVIDIA Graphics Driver 497.29
NVIDIA GeForce Experience 3.24.0.126
NVIDIA PhysX System Software 9.21.0713
NVIDIA Update 39.2.2.0
NVIDIA FrameView SDK 1.2.4999.30397803
NVIDIA SHIELD Streaming
NVIDIA GPX Common OSS binaries (POCO, OpenSSL, libprotobuf)
NVIDIA HD Audio Driver 1.3.38.94
NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NvModuleTracker
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.24.0.126
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.39.0.0
Microsoft Windows Desktop Runtime - 3.1.20 (x64)
EA app
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
PowerToys (Preview)
Microsoft .NET Core Host FX Resolver - 3.1.20 (x64)
Epic Games Launcher Prerequisites (x64)


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Creative\Sound Blaster Command\Creative.SBCommand.exe 00003654
C:\Program Files (x86)\Microsoft\EdgeWebView\Application\96.0.1054.62\msedgewebview2.exe 00004C48
C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe 000028BC
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00001C0C
C:\Program Files (x86)\Samsung\Samsung Magician\SamsungMagician.exe 00003D5C
C:\Program Files (x86)\Siber Systems\AI RoboForm\identities.exe 00005754
C:\Program Files (x86)\Siber Systems\AI RoboForm\rf-chrome-nm-host.exe 00005270
C:\Program Files (x86)\Siber Systems\AI RoboForm\robotaskbaricon.exe 00001870
C:\Program Files\Corsair\CORSAIR iCUE 4 Software\iCUE.exe 00002F24
C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA GeForce Experience.exe 00004854
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 000014CC
C:\Program Files\NZXT CAM\NZXT CAM.exe 00003A20
C:\Program Files\WindowsApps\Microsoft.ScreenSketch_11.2110.20.0_x64__8wekyb3d8bbwe\ScreenSketch.exe 000012A8
C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2021.21110.8005.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 00005658
C:\Program Files\WindowsApps\MicrosoftWindows.Client.WebExperience_421.20050.505.0_x64__cw5n1h2txyewy\Dashboard\Widgets.exe 000028DC
C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.174.631.0_x86__zpdnekdrzrea0\Spotify.exe 00003A54
C:\Users\nikla\AppData\Local\Discord\app-1.0.9003\Discord.exe 00004CB4
C:\Users\nikla\AppData\Local\NVIDIA\NvBackend\ApplicationOntology\NvOAWrapperCache.exe 00001250
C:\Users\nikla\AppData\Local\authy\app-1.9.0\Authy Desktop.exe 000008B8
C:\Windows\Explorer.EXE 00001A14
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00001C28
C:\Windows\System32\RuntimeBroker.exe 00002ECC
C:\Windows\System32\SecurityHealthSystray.exe 00002EB8
C:\Windows\System32\oobe\UserOOBEBroker.exe 000056F4
C:\Windows\System32\smartscreen.exe 00000780
C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 00002608
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00002058
C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\SearchHost.exe 00001FC0
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00004954
C:\Windows\system32\ApplicationFrameHost.exe 0000440C
C:\Windows\system32\DllHost.exe 000010F4
C:\Windows\system32\cmd.exe 0000550C
C:\Windows\system32\conhost.exe 0000461C
C:\Windows\system32\sihost.exe 000015C0
C:\Windows\system32\svchost.exe 00004940
C:\Windows\system32\taskhostw.exe 00001830
D:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00000A80
D:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00000DD4