I think they need to just give the GMs authority to act on cheaters at this point.

It's important to be able to catch people ASAP if there's a noticeable and obvious flaw in their cheating that makes it impossible to deny that foul play is in involved because the insanely delayed responses from the STF means that by the time they actually investigate the player in question will have likely fixed the problem and won't be showing any red flags.

Though that mostly applies to the glitched-out bots I've seen getting stuck on walls or in endless mounting/dismounting cycles among other oddities.