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  1. 12-29-2021 09:26 AM #1
    Kataclysmic
    Player
    Kataclysmic's Avatar
    Join Date
    Nov 2016
    Posts
    7
    Character
    Ka'tryn Tyrn'skia
    World
    Leviathan
    Main Class
    Miner Lv 90

    mogstation card issue

    I am getting the i2501 error code when trying to pay for my items.
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  2. 12-30-2021 12:22 PM #2
    Darneltia
    Moderator Darneltia's Avatar
    Join Date
    Aug 2021
    Posts
    402
    Greetings fellow Eorzean!

    Unfortunately, the issue you are describing is something we are not able to assist with in the Technical Support Forum as this issue will need to be handled by the Square Enix Support Center team. To assist, we have gone ahead and opened a support ticket for you. The ticket number has been sent to the email associated to your Square Enix ID.

    This thread will be moved to ‘Support Center Ticket Created’.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums!
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