Level 70 class quest not available.

[smtips]

I have spent hours looking online and pretty much all help sites for FFXIV are pathetic with a glaring lack of, or incomplete, information for pretty much anything I look for, unlike the great sites I had available when I played WOW.

I opened a ticket with Square Enix 5 days ago and they are just ignoring it and have not responded.

The Level 70 Black Mage quest is not showing to me. The game came up with a message that the next class quest was available. I went to the quest giver, and nothing. I have completed all pre-reqs and quests needed for the class quest (or the game wouldn't even prompt me that it was available) FOR SURE. I have looked over and over again on the sites I could find any info on, and all is done, please don't bother typing a post if you are just gonna say "Ohhh you missed something" or "You need to do main story quests" because I DID NOT miss anything.

Can anyone answer why this quest would not be there where it should be?

And one other question: How do I change my main character for Forum Posts? It is listing the wrong one over on the left. In fact, I have gone into settings and looked at everything, I can see all my characters there, but there is no way to change or update the main character.