I think I'm being misunderstood here.

I didn't say anything about new players. I know they're only trying to get people who've left to come back. But they organized their server farm so it can only accomodate the players who were active at the time of the merge. They knew the 1.x software was junk. They knew the servers could only handle so many players. They knew they were gonna start these campaigns up that would bring back previously inactive accounts.

They should have known better, and had more servers to accomodate the growth they knew was coming. IT planning dropped the ball.