Answer to In-Game Support message: Sound Issues persisting

[Jizu]

I recieved an In-Game Message regarding my previous bug report I assume, as I haven't sent any In-Game Tickets for this issue. If the issues persist the message askes me to reach out again.
I thought a Bug-Report would be appropriate and will inlcude the new questions asked in the message.

Date & Time: 27.12.2021
Frequency: Always
World name: Diabolos
Character name: Jizu Nhayarin
Party or solo: Both

Steps:
1. Try DX9
As it's been already pointed out in this List of possibly helpful steps by Elliah-Seraheart
https://forum.square-enix.com/ffxiv/...g-issue/page65
DX9 is very old and on my system it lowers my framerate and gives me frame tearing even with VSync. It does not fix the audio problems and I am unwilling to play like that even if it did.

2. Does disconnecting or switching a controller make a difference?
No.

3. Speak with players in the Forum
I very much am since the Early Access dropped and they've been extremely helpful so far, but sadly no one has a fix yet. I will keep active in the Forum as much as I can.

The other steps suggested in the In-Game message:
My CPU isn't overloaded at any point during gameplay.
The issues persist with or without background programs running.
My Equalizer has always been set to Normal (aka Standart).
As stated in my last bug report, my listening Position is set to 100 already.
My Graphics are on medium/low.
Others effects/audio set to None.
Amount of Characters/NPCs showing Minimal.

Things I've tried since my last Report:

1. Everything mentioned in List of the post again by Elliah-Seraheart
https://forum.square-enix.com/ffxiv/...g-issue/page65
EXCEPT the spatial audio thing.
I thought it was a joke that I had to submit a "picture of my ear" and when it popped up after installing the program I thought "oh that's what they were referencing, funny."
But no. They really want me to send a picture of my ear?
Maybe I get that that's a optimization thing, but after what they did to the current FFXIV I don't want to send anything to them nor do I feel personally comfortable with that. This was supposed to be an optional service and I'm trying my best to help out fixing this issue by giving you any information I can as well as trying anything SE or Forum Members suggest but this is where I draw the line.

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For keeping things in one place here is a copy past of my previous Bug report which has since then been moved into 'Duplicate Bug-Reports', but it includes my system data etc.

Intense Audio stuttering, popping, crackling since EA 6.0
Date & Time: 23.12.2021
Frequency: Always. Since 03.12.2021, the 6.0 Update. Worsened after 6.01 patch.
World name: Diabolos
Character name: Jizu Nhayarin
Party or solo: Both affected
Steps:
1. Log into the game
2. First showing usually during loading screens the music tears
3. Start combat or be in crowded area
4. Increases in intensity and frequency when playing with other players/doing more intense actions than standing still in an instanced room

Tried the following things:

1. Updated every Driver and installed every Windows update available. No change.

2. Verified the FF14 files through the Launcher. No change.

3. Reduced my Audio Settings to 16bit, 44100 Hz. No change.
(This has been my setting since the 4th as the community found this to be a possible fix.)

4. Ran the game in DX9. No change, but now it seems more laggy and I get screen tearing.

5. Closed every background process. No change.

6. Monitored CPU usage, no spikes before or during Sound issues. Never overworked.

7. Changed the "Listening Position" to 100. Reduced the frequency of occurence.
(This has been my setting since the 4th as the community found this to be a possible fix.)

8. Muted System Sounds In-Game. No change.

9. Turned down other Players Sound. No change.
(This has been my setting since the 4th as the community found this to be a possible fix.)

10. Reduced the amount of other Players Showing to minimal. No change.
(This has been my setting since the 4th as the community found this to be a possible fix.)

11. Reduced graphics options severly. No change.
(This has been my setting since the 4th as the community found this to be a possible fix.)

12. Muted and unmuted all sound in different scenarios. No change.

13. Used every sound device available to me. No change.

14. Avoided playing with other players in this MMO as much as possible.

These steps made the sound Issues reduce from 100% of the time to a possible 40% of the time, given I avoid other players. Which is kind of hard in an MMO.. Not to mention not fun.
BUT
Since the 6.01 patch, all of these steps are useless. It's all the way back at 100%.


Connection Specs
- Type of internet connection/provider: Lan Cable directly to the router. Willy.tel.

■ PC Specs

CPU: AMD FX-8350 8-Core 4.0GHz
GPU: Nvidia GeForce GTX 1060 3GB
RAM: 16GB
Mainboard: GA-990FXA-UD3
Windows 10 Pro 64bit
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Pro 64-Bit-Version (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU AMD FX(tm)-8350 Eight-Core Processor (8 CPUs), ~4.0GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS Award Modular BIOS v6.00PG
SYSTEM_LANGUAGE Deutsch (Gebietsschema: Deutsch)
SYSTEM_MEMORY 16381.211MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 20762.313MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 166.681GB SYSTEM_FREEDISC_SPACE 70.220GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.759GB SYSTEM_FREEDISC_SPACE 62.114GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1060 3GB
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce GTX 1060 3GB
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 2988.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8190.605 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1200 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_0bc9105c62ca22fb\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_0bc9105c62ca22fb\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_0bc9105c62ca22fb\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_0bc9105c62ca22fb\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0014.9729
SYSTEM_GRAPHICS_DRIVER_DATE 12/15/2021 01:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Englisch
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Lautsprecher (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {512922F7-FB4A-4B61-ABFF-0D3640E66A3A}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.264
SYSTEM_SOUND_DRIVER_LANGUAGE Englisch
SYSTEM_SOUND_DRIVER_DATE 5/9/2020 01:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Maus
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Tastatur
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B32769F0-520C-11E8-8001444553540000}
SYSTEM_INPUT_NAME Wacom Tablet
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B327DF20-520C-11E8-8002444553540000}
SYSTEM_INPUT_NAME Wacom Tablet
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 2 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {367219E0-520D-11E8-8003444553540000}
SYSTEM_INPUT_NAME Wacom Tablet
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 11 SYSTEM_GAMEPAD_BUTTON 6 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {14DF35D0-2254-11E8-8004444553540000}
SYSTEM_INPUT_NAME Game Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 24 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {14DFAB00-2254-11E8-8005444553540000}
SYSTEM_INPUT_NAME Game Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {14DFD210-2254-11E8-8006444553540000}
SYSTEM_INPUT_NAME Game Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {14DFD210-2254-11E8-8007444553540000}
SYSTEM_INPUT_NAME Game Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {00DE92E0-BAF2-11EA-8001444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1301 SYSTEM_GAMEPAD_FOV 0

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