Greetings fellow Eorzean,

We apologize for the inconvenience with chat delay issues on Final Fantasy XIV. To better assist you, please respond with the following requested information:

Platform? (Steam/Windows/PS4/PS5/Mac etc.)
Wired or wireless connection:
Internet Service Provider:
Region/Location: (your actual region not in game)
Separate Modem and Router or Hybrid?
Are you using a Firewall/Anti-virus solution? If so, which ones?
Does the issue only happen with specific characters or all characters?
Have you tried deleting the "Documents\My Games\Final Fantasy XIV\" folder then rerunning the game?
Does an error message/code pop up when this issue happens?
Does the game slow down or lag when this issue appears to happen or does any significant cue or relative sign in game happen before the issue occurs?

We look forward to your reply back.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.