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  1. #1
    Moderator Darneltia's Avatar
    Join Date
    Aug 2021
    Posts
    402
    Greetings fellow Eorzean,

    We apologize for the inconvenience with chat delay issues on Final Fantasy XIV. To better assist you, please respond with the following requested information:

    Platform? (Steam/Windows/PS4/PS5/Mac etc.)
    Wired or wireless connection:
    Internet Service Provider:
    Region/Location: (your actual region not in game)
    Separate Modem and Router or Hybrid?
    Are you using a Firewall/Anti-virus solution? If so, which ones?
    Does the issue only happen with specific characters or all characters?
    Have you tried deleting the "Documents\My Games\Final Fantasy XIV\" folder then rerunning the game?
    Does an error message/code pop up when this issue happens?
    Does the game slow down or lag when this issue appears to happen or does any significant cue or relative sign in game happen before the issue occurs?

    We look forward to your reply back.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)

  2. #2
    Player
    PeterPan's Avatar
    Join Date
    Jul 2020
    Posts
    3
    Character
    Tsurumi Edogai
    World
    Cactuar
    Main Class
    Culinarian Lv 90
    Windows
    Wired connection
    Internet Service Provider: Spectrum
    Region: Southern California
    Using a separate Modem and Router
    I am using the default Windows Firewall settings but have given access to FF14 launcher and EXE.
    This happens on all characters I've used and across different Data Centers. Aether and Primal.
    I have deleted the FF14 folder in My Games on each fresh install.
    No error messages pop up when this happens.
    I have had lag and other issues, but they don't seem related to this problem as it happens practically the whole time I'm logged in.
    (0)