Date & Time: 12-26-2021
Frequency: Constantly
World name: Adamantoise
Character name: Ariah Azuna
Retainer name:
NPC name:
Monster name:
Class/Level:
Party or solo: Both
In-game time:
Area and coordinates:
Housing:
Steps:
1. Adjusted audio sample rate to 44100 Hz (CD Quality)
2. Changed Listening Position to 100, set Equalizer to Standard
3. Switched to dx9
4. Installed Immerse Spatial Audio
5. Lowered graphics settings to lowest
6. Unplugged gamepad
I've basically followed every troubleshooting step presented on the forums since Endwalker Early Access with little to no effect, short of reinstalling FFXIV or reformatting my PC.
Connection Specs
- Type of internet connection/provider: Bell MTS
- Modem maker/model number: Sonic Pace 5168n
■ PC Specs
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr_escrow.200102-1707)
SYSTEM_CPU AMD FX(tm)-8150 Eight-Core Processor (8 CPUs), ~3.6GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BIOS Date: 12/03/12 16:31:29 Ver: 04.06.05
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 9966.273MB
SYSTEM_VIRTUAL_MEMORY 8388607.875MB
SYSTEM_PAGE_FILE 24913.418MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1844.224GB SYSTEM_FREEDISC_SPACE 145.451GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 18.321GB SYSTEM_FREEDISC_SPACE 2.293GB
SYSTEM_DIRECTX_VERSION DirectX 11
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1060 3GB
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce GTX 1060 3GB
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 2977.813 MB
SYSTEM_GRAPHICS_SHARED_VRAM 4727.137 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0014.7212
SYSTEM_GRAPHICS_DRIVER_DATE 9/15/2021 8:41:26 PM
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1060 3GB
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce GTX 1060 3GB
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 2977.813 MB
SYSTEM_GRAPHICS_SHARED_VRAM 4727.137 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1680 x 1050 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0014.7212
SYSTEM_GRAPHICS_DRIVER_DATE 9/15/2021 8:41:26 PM
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (4- Logitech USB Headset)
SYSTEM_SOUND_DEVICE_ID {A2701075-1070-4164-949F-F861896BB84E}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.01.7601.18208
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/12/2013 4:40:58 AM
SYSTEM_SOUND Digital Output (S/PDIF) (IDT High Definition Audio CODEC)
SYSTEM_SOUND_DEVICE_ID {0160E5F0-7480-482D-BE51-071BB0EB223E}
SYSTEM_SOUND_DEVICE_NAME stwrt64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.10.6400.0000
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 4/24/2012 7:38:30 PM
SYSTEM_SOUND Communications Headphones (IDT High Definition Audio CODEC)
SYSTEM_SOUND_DEVICE_ID {11172481-3D8A-4E01-96D2-AE749FABE39A}
SYSTEM_SOUND_DEVICE_NAME stwrt64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.10.6400.0000
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 4/24/2012 7:38:30 PM
SYSTEM_SOUND Speakers / Headphones (IDT High Definition Audio CODEC)
SYSTEM_SOUND_DEVICE_ID {A4257FDF-DBDE-46C1-AC90-310D566F671D}
SYSTEM_SOUND_DEVICE_NAME stwrt64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.10.6400.0000
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 4/24/2012 7:38:30 PM
SYSTEM_SOUND ASUS VE278 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {B74692D0-4D8A-40C0-8A2B-B12978848E43}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0038.0060
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/13/2021 9:12:03 PM
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BD8A0CC0-52DC-11E2-8001444553540000}
SYSTEM_INPUT_NAME Wired Keyboard 600
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1280 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BD8A81F0-52DC-11E2-8002444553540000}
SYSTEM_INPUT_NAME Wired Keyboard 600
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 256 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1C6A3680-A770-11EA-8001444553540000}
SYSTEM_INPUT_NAME Logitech USB Headset
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E6372D60-3930-11E9-8001444553540000}
SYSTEM_INPUT_NAME Wireless Controller
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 6 SYSTEM_GAMEPAD_BUTTON 14 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {DA656970-5A55-11E9-8004444553540000}
SYSTEM_INPUT_NAME Virtual Keyboard Driver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 15 SYSTEM_GAMEPAD_FOV 0
Gamepad Manufacturer: Sony
Gamepad Model Name: CUH-ZCT2U
Gamepad Part Number:
Browser Information
- Name and version of the browser currently in-use:
- Internet Explorer Version: 11.0.9600.19596
------------------------------------------------------
1. What are your Character and Object Quantity current set to?
Minimum (changing it has no effect on audio)
2. What other applications do you have running in the background while playing FFXIV?
Normally at least Discord and Firefox, but closing other programs has no effect
3. Is your audio device set as the Default Device? (Yes/No)
Yes
4. Would the issue persist when playing the game in DirectX 9?
Yes
5. If you use a gamepad, does the issue persist when you unplug the gamepad? (Yes/No)
Yes
6. Does the issue persist when you have the in-game Equalizer Mode set to Standard? (Yes/No)
Yes
7. Does the issue persist when the Listening Position is set closer to the Character? (Yes/No)
Yes
8. Please copy/paste your system information.
See above
I would also like to reiterate as many already have, I had not experienced this issue before Endwalker.