Major Packet Loss/ Ping issues since yesterday

[Valoria3]

I have been having this issue for a couple days now.. Though for me when I am out solo with no other players around I have NO issue on Omega (Chaos) But as soon as there are more then 5 people around my received ping goes through the roof. We are talking jumping from around 50/100 to around 10/20K But as soon as I move away from the other players again my ping falls down right away again.. My FPS is rock solid at around 120FPS both with out players and with players.

[Valoria3]

I've just filled a bug report about this. I advice everyone else to do the same. And also pointed out that there now are multiple threads about these issues out here on the forum

[Velrath]

yeah, me too, i've been having the same issue for the past 2 days and the game is basically unplayable for me (Aether-Faerie) and this is just so frustrating cuz its holiday, the only time that I can play freely

[Icytempest]

Day 3: it is Monday and I hope someone answers our questions soon.

[aCEentrick]

Its Been 4th day since the lag started, atleast for me.. I tried a trace route and as it turns out the problem lies in NTT something that handles our data packets plus it only happens on specific time like it starts in the afternoon and getting worse in the nightime.

[Darneltia]

Greetings fellow Eorzean,

We apologize for the inconvenience regarding lag and connection issues with Final Fantasy XIV. To better assist you, please re reply back with the following details:

Platform? (Steam/Windows/PS4/PS5/Mac etc.)
Have you tried using a wired or wireless connection?
Internet Service Provider:
Region/Location: (your actual region not in game)
Separate Modem and Router or Hybrid?
Are you using a Firewall/Anti-virus solution? If so, which ones?
Does the issue only happen with specific characters or all characters or during a specific time or in a specific zone in the game? Please clarify.

We look forward to your reply back.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

[Flarestar]

Platform? Windows
Have you tried using a wired or wireless connection? Both
Internet Service Provider: AT&T Fiber
Region/Location: USA, Tennessee
Separate Modem and Router or Hybrid? Separate modem and router
Are you using a Firewall/Anti-virus solution? If so, which ones? Yes, rather not say.
Does the issue only happen with specific characters or all characters or during a specific time or in a specific zone in the game? Any character, only in the evenings US usually noticeable after 7 PM Eastern or so. Gets worse the more people are around. This was no issue at all until 6.01, but it's been consistent since.

[RenoKreuz]

Platform? Windows
Have you tried using a wired or wireless connection? Both, mainly wired
Internet Service Provider: Singtel
Region/Location: Singapore
Separate Modem and Router or Hybrid? Separate modem and router
Are you using a Firewall/Anti-virus solution? If so, which ones? None
Does the issue only happen with specific characters or all characters or during a specific time or in a specific zone in the game? In everything.

The lag does not happen with some VPN

[Thukoolo]

Good morning fellow adventurers,

I do apologize for the delay in our response, please try the following options:

The game will use the Internet Explorer web browser to connect to the internet. Open Internet Explorer, then open the "Tools" setting, go to "Internet Options" and adjust the following settings:

- Under the "General" tab, please delete ALL browser history.
- Under the "Security" tab, please move the slider to the lowest possible settings or no higher than "Medium"
- Under the "Privacy" tab, click “Advanced” and select ‘Accept’ under both First Party and Third Party Cookies.
- Under the "Advanced" tab, please make sure that "Allow software to run or install even if signature is invalid" is CHECKED.
- Make sure that all SSL and TLS (EXCEPT SSL 3.0) are CHECKED. [SSL 3.0 should be UNCHECKED]
- Hit "Apply" to save the settings, and then "OK, to close the Internet Options menu.
- Right-Click on the FFXIV launcher icon and select "Properties"
- Hit "Apply", then "OK" to save the changes.
- Please RESTART your PC now. Once your PC has been restarted, Right-Click the FFXIV launcher icon once more and select "Run as Administrator"

*Make sure your fire wall or antivirus program is not interfering with the game. Additionally, we advise against using a VPN as it may cause further issues with launching Final Fantasy XIV.

Thank you for visiting the Final Fantasy XIV Technical Support Forums!

[Dregnos]

I'm having the issue as well, in Virginia on Verizon FiOS.