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  1. #1
    Player
    Skyclaws's Avatar
    Join Date
    Apr 2014
    Posts
    8
    Character
    Meaka Heartly
    World
    Coeurl
    Main Class
    Botanist Lv 51

    Extreme Frame drop rate please help

    Good morning, ever since a few days after end walkers release date my frame rate drops to 5-6fps in game anywhere I go to the point it crashes my pc. it happens within moments of logging on , never had any problems before end walkers launch. here is my sys information report. any help would be great , this is a week now that this has been going on, ive tried everything to lowering graphic settings, updating my system, I even uninstalled the game and reinstalled, to turning features off. not sure if its simply because its conjested due to the launch and I have to wait or what. Thanks in advanced


    -=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

    MyDocument C:\Users\Stinkor\Documents
    FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
    FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
    ProxyEnable 0
    ProxyServer unspecified
    ProxyOverride unspecified


    -=-=-=-=-=-=- System Information -=-=-=-=-=-=-

    SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
    SYSTEM_CPU AMD FX-8370 Eight-Core Processor (8 CPUs), ~4.0GHz
    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
    SYSTEM_BIOS BIOS Date: 10/20/10 09:47:36 Ver: 08.00.10
    SYSTEM_LANGUAGE English (Regional Setting: English)
    SYSTEM_MEMORY 18377.336MB
    SYSTEM_VIRTUAL_MEMORY 134217727.875MB
    SYSTEM_PAGE_FILE 19529.336MB
    SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1862.014GB SYSTEM_FREEDISC_SPACE 1376.609GB
    SYSTEM_DIRECTX_VERSION DirectX 12
    SYSTEM_GRAPHICS NVIDIA GeForce GT 710
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP GeForce GT 710
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 2007.125 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 9188.668 MB
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
    SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_60daf66a00f2e0b6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_60daf66a00f2e0b6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_60daf66a00f2e0b6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_60daf66a00f2e0b6\nvldumdx.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 27.21.0014.5671
    SYSTEM_GRAPHICS_DRIVER_DATE 9/29/2020 20:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_SOUND Digital Audio (S/PDIF) (High Definition Audio Device)
    SYSTEM_SOUND_DEVICE_ID {A359B7AC-F596-48E2-BA17-5CA74B6C7FA7}
    SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
    SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.264
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 5/8/2020 20:00:00
    SYSTEM_SOUND Digital Audio (S/PDIF) (High Definition Audio Device)
    SYSTEM_SOUND_DEVICE_ID {BA199D4F-003B-4751-A676-A2974ADE398E}
    SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
    SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.264
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 5/8/2020 20:00:00
    SYSTEM_SOUND Haier 40"TV (NVIDIA High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {AB869984-E6A5-492B-A1B9-08526B59B1A5}
    SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
    SYSTEM_SOUND_DRIVER_VERSION 1.3.38.35
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 9/29/2020 20:00:00
    SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {100CF0D0-BFED-11EB-8003444553540000}
    SYSTEM_INPUT_NAME Controller (XBOX 360 For Windows)
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 10 SYSTEM_GAMEPAD_FOV 1


    -=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

    FFXIVLauncher
    Random fps drops till its impossible to play - Google Chrome
    Settings
    Microsoft Text Input Application
    Friends - IMVU
    Programs and Features
    Settings


    -=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

    Adobe Media Encoder 2020
    Adobe Character Animator 2020
    Google*Chrome
    Microsoft Edge
    Microsoft Edge Update
    OBS Studio
    Microsoft Office Professional Plus 2010
    Adobe Premiere Pro 2020
    Prism Video File Converter
    VLC media player
    WinCDEmu
    Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.23.27820
    Microsoft_VC90_CRT_x86
    Red Giant Link
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    FINAL FANTASY XIV - A Realm Reborn
    Lightshot-5.5.0.7
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
    Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.23.27820
    Apple Application Support
    Adobe After Effects CS6
    TP-Link TL-WN881ND Driver
    Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40660
    obs-ndi version 4.9.0
    Microsoft Visual C++ 2005 Redistributable
    Adobe Photoshop CS6
    Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40660
    Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005
    Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.23.27820
    Microsoft Visual C++ 2019 X86 Additional Runtime - 14.23.27820
    Microsoft Office Professional Plus 2010
    Microsoft Office Access MUI (English) 2010
    Microsoft Office Excel MUI (English) 2010
    Microsoft Office PowerPoint MUI (English) 2010
    Microsoft Office Publisher MUI (English) 2010
    Microsoft Office Outlook MUI (English) 2010
    Microsoft Office Word MUI (English) 2010
    Microsoft Office Proof (English) 2010
    Microsoft Office Proof (French) 2010
    Microsoft Office Proof (Spanish) 2010
    Microsoft Office Proofing (English) 2010
    Microsoft Office InfoPath MUI (English) 2010
    Microsoft Office Shared MUI (English) 2010
    Microsoft Office OneNote MUI (English) 2010
    Microsoft Office Groove MUI (English) 2010
    Microsoft Office Shared Setup Metadata MUI (English) 2010
    Microsoft Office Access Setup Metadata MUI (English) 2010
    Microsoft_VC80_CRT_x86
    Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
    Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
    Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
    Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005
    Trapcode Suite v13.0.1
    Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40660
    Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40660
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
    Intel(R) C++ Redistributables on Intel(R) 64
    QuickTime 7
    Vuze
    WinRAR 6.01 (64-bit)
    Update for Windows 10 for x64-based Systems (KB4480730)
    Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
    Microsoft Update Health Tools
    NDI 4 Tools
    Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
    Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40660
    NDI 4 Runtime
    UpdateAssistant
    Update for Windows 10 for x64-based Systems (KB4023057)
    Microsoft Office Office 64-bit Components 2010
    Microsoft Office Shared 64-bit MUI (English) 2010
    Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010
    Microsoft Visual C++ 2019 X64 Additional Runtime - 14.23.27820
    Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.23.27820
    Microsoft Visual C++ 2005 Redistributable (x64)
    NVIDIA Ansel
    NVIDIA Control Panel 456.71
    NVIDIA Graphics Driver 456.71
    NVIDIA HD Audio Driver 1.3.38.35
    NVIDIA Install Application
    NVIDIA Display MessageBus
    NVIDIA Display Container
    NVIDIA Display Container LS
    NVIDIA Display Watchdog Plugin
    NVIDIA Display Session Container
    Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40660
    Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030


    -=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

    C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\IPCBox\AdobeIPCBroker.exe 000016B4
    C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe 00000C24
    C:\Program Files (x86)\Skillbrains\lightshot\5.5.0.7\Lightshot.exe 000021B4
    C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 000021F0
    C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 000016B8
    C:\Program Files\Adobe\Adobe Creative Cloud Experience\CCXProcess.exe 00001E10
    C:\Program Files\Adobe\Adobe Creative Cloud Experience\libs\node.exe 00001C74
    C:\Program Files\Google\Chrome\Application\chrome.exe 00002CF8
    C:\Program Files\WindowsApps\Microsoft.YourPhone_1.21111.123.0_x64__8wekyb3d8bbwe\YourPhone.exe 00001EE8
    C:\Users\Stinkor\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00000F48
    C:\Users\Stinkor\AppData\Roaming\IMVUClient\IMVUClient.exe 00002A9C
    C:\Users\Stinkor\AppData\Roaming\IMVUClient\IMVUQualityAgent.exe 000029D0
    C:\WINDOWS\Explorer.EXE 00001614
    C:\WINDOWS\System32\svchost.exe 000017E4
    C:\WINDOWS\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 00001A00
    C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00001AC0
    C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe 00001BF4
    C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00002AE4
    C:\WINDOWS\explorer.exe 00000F94
    C:\WINDOWS\system32\ApplicationFrameHost.exe 0000164C
    C:\WINDOWS\system32\DllHost.exe 000017B0
    C:\WINDOWS\system32\SettingSyncHost.exe 00001C94
    C:\WINDOWS\system32\conhost.exe 00001A24
    C:\WINDOWS\system32\sihost.exe 000014A4
    C:\WINDOWS\system32\svchost.exe 00002350
    C:\WINDOWS\system32\taskhostw.exe 0000168C
    C:\Windows\ImmersiveControlPanel\SystemSettings.exe 000028E0
    C:\Windows\System32\RuntimeBroker.exe 000029BC
    C:\Windows\System32\SecurityHealthSystray.exe 0000160C
    C:\Windows\System32\oobe\UserOOBEBroker.exe 00001DB0
    C:\Windows\System32\smartscreen.exe 00000574
    (0)

  2. #2
    Player
    momo-en's Avatar
    Join Date
    Feb 2017
    Posts
    3
    Character
    Kouri Nara
    World
    Mandragora
    Main Class
    Scholar Lv 86
    Honestly, I'm having the same issue. Ever since the early access on Endwalker, I get dramatic frame rate drops from 60 to 16, just by running in an area at Ala Mhigo or Kugane even. It's awful in dungeon runs, esp. the last MSQ dungeon and in trials.

    I updated my graphics driver, checked all my graphic settings, nothing's changed. My benchmark was rating was "Fairly High," and after EW's early access, the benchmark now runs on "Slightly Low."

    I have a GTX 1080 Max-Q GPU, and I can't even run the game on standard settings without having dramatic frame rate drops. Game mostly runs on 30 FPS and drops to 18 FPS. It's outrageous.

    I've done everything I possibly could on my end (running laptop on high performance, emptying out the hard drive, tweeking the graphics settings more, etc.) all to no avail. I don't have Citrix, as I know some people have said that was causing the problem. Seriously hoping this gets addressed soon. It's almost been a month, and it's getting harder and harder to play. I know I'm not the only one with this issue (there was a Reddit thread about this before, and there was no real solution found).
    (0)