When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: 2021 / 12 / 25
Frequency: Always
World name: Goblin
Character name: Summer Crush
Retainer name: N/A
NPC name: Gerolt
Monster name: N/A
Class/Level: Bard 83
Party or solo: Solo
In-game time: 0:00
Area and coordinates: Azys Lla X:7.3 Y:11.5 Z:4.1
Housing: N/A
Steps:
1. Achieve quest requirement for Born Again Anima
2. Talk to Gerolt in Helix
3. Give him both gear and item
4. Skip cutscene
5. Complete the quest
6. Observe the quest is not completed
*Add more steps if necessary

Connection Specs
- Type of internet connection/provider: N/A
- Modem maker/model number: N/A

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-

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Laptop Model Name:
Laptop Model Number:

Gamepad Manufacturer:
Gamepad Model Name:
Gamepad Part Number:

Browser Information
- Name and version of the browser currently in-use:
- Internet Explorer Version:

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■ PS4 Specs

Model Number of the PlayStation®4 You Are Using
- Model Number:

Model Number of the PlayStation®Vita You Are Using
- Model Number:

Information About the Peripherals You Are Using
-Type:
-Maker:
-Model Number: