ファイナルファンタジーXIVでエラーが発生したため終了しました
ffxiv_dx11.exe+XXXXXX
KERNEL32.DLL+XXXXXX
ntdll.dll+XXXXXX
XXXXXXは16進数値
ログインは出来て一応ゲームは起動するが、音が出ない状態です
6.0時点では発生せず、6.01にアップデート後高頻度で発生します
発生日時2021/12/22
発生頻度高い頻度で発生します
ワールド名 Gaia
キャラクター名 Kei Goemon
手順
1 Windows10 DirectX12インストール済
2 FF14を起動してID,パスワード ワンタイムパスワードを入力してログイン
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument C:\Users\kei\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride *.local
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 10 Home 64 ビット (6.2, ビルド 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU Intel(R) Core(TM) i9-9900K CPU @ 3.60GHz (16 CPUs), ~3.6GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS P4.20G
SYSTEM_LANGUAGE 日本語 (地域設定: 日本語)
SYSTEM_MEMORY 16304.883MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 19376.883MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.073GB SYSTEM_FREEDISC_SPACE 176.460GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 2794.503GB SYSTEM_FREEDISC_SPACE 2504.753GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 2080 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 2080 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 11049.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8152.441 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 3440 x 1440 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_0bc9105c62ca22fb\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_0bc9105c62ca22fb\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_0bc9105c62ca22fb\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_0bc9105c62ca22fb\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0014.9729
SYSTEM_GRAPHICS_DRIVER_DATE 12/15/2021 09:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE 英語
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (NVIDIA RTX Voice)
SYSTEM_SOUND_DEVICE_ID {2F51879A-47CD-41B8-B5CC-2B586DB41E95}
SYSTEM_SOUND_DEVICE_NAME nvrtxvad64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.0.0.2
SYSTEM_SOUND_DRIVER_LANGUAGE 英語
SYSTEM_SOUND_DRIVER_DATE 2/2/2020 09:00:00
SYSTEM_SOUND VC34102UWQHD (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {1B5299AA-AFFB-41A1-BF70-B37FF0790587}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.3.38.94
SYSTEM_SOUND_DRIVER_LANGUAGE 英語
SYSTEM_SOUND_DRIVER_DATE 9/23/2021 09:00:00
SYSTEM_SOUND スピーカー (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {BFD67AA8-9D1D-4FF8-A0C8-EAA82B2B4604}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.9038.1
SYSTEM_SOUND_DRIVER_LANGUAGE 英語
SYSTEM_SOUND_DRIVER_DATE 9/29/2020 09:00:00
SYSTEM_SOUND スピーカー (TASCAM US-366)
SYSTEM_SOUND_DEVICE_ID {96F20EF4-5E0B-48FB-8C17-F9EC77DEAC9F}
SYSTEM_SOUND_DEVICE_NAME tus322us366a.sys
SYSTEM_SOUND_DRIVER_VERSION 1.4.4.0
SYSTEM_SOUND_DRIVER_LANGUAGE 英語
SYSTEM_SOUND_DRIVER_DATE 1/19/2015 09:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME マウス
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME キーボード
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 109 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {00608500-30ED-11EB-8001444553540000}
SYSTEM_INPUT_NAME Razer Tartarus Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {7A6CA290-9D5D-11E9-8001444553540000}
SYSTEM_INPUT_NAME Pro Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 7 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0060D320-30ED-11EB-8002444553540000}
SYSTEM_INPUT_NAME Joystick (Razer Tartarus Pro)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 6 SYSTEM_GAMEPAD_BUTTON 24 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {0060D320-30ED-11EB-8003444553540000}
SYSTEM_INPUT_NAME Razer Tartarus Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {7A6CA290-9D5D-11E9-8002444553540000}
SYSTEM_INPUT_NAME Pro Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0060FA30-30ED-11EB-8004444553540000}
SYSTEM_INPUT_NAME Razer Tartarus Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {7A6CA290-9D5D-11E9-8003444553540000}
SYSTEM_INPUT_NAME Pro Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {9AB15180-F051-11E9-8001444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G502
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {9AB19FA0-F051-11E9-8002444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G502
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {9AB1C6B0-F051-11E9-8003444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G502
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {9AB1EDC0-F051-11E9-8004444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G502
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0060FA30-30ED-11EB-8005444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {9022A620-9D5D-11E9-800B444553540000}
SYSTEM_INPUT_NAME USB PnP Audio Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 7 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {00612140-30ED-11EB-8006444553540000}
SYSTEM_INPUT_NAME Controller (Razer Xbox 360 Controller)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 10 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {00614850-30ED-11EB-8007444553540000}
SYSTEM_INPUT_NAME Razer Tartarus Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {00614850-30ED-11EB-8008444553540000}
SYSTEM_INPUT_NAME Razer Tartarus Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
FFXIVLauncher
RTX Voice の 強力なノイズキャンセリング機能と使い方 | パソコン工房 NEXMAG - Google Chrome
Elgato Sound Capture
Microsoft Text Input Application
NVIDIA GeForce Overlay
-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
Advanced Combat Tracker (remove only)
Google Chrome
CyberLink PowerDVD 12
Intel(R) Ethernet Connection Driver
LAV Filters 0.74.1
Lhaplus
Line 6 Uninstaller
music.jp ダウンローダー
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
マカフィー リブセーフ
OBS Studio
PBTM+TM
Razer Chroma SDK Core Components
Razer Synapse
Splashtop Software Updater
Steam
Steinberg Download Assistant
Uplay
Hyper Scape
Windows10レスキューキット
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
DMMGamePlayer バージョン 2.5.8
Razer Synapse
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.28.29914
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Epic Games Launcher
Java 8 Update 311
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
マカフィーが提供するウェブアドバイザー
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.28.29914
Launcher Prerequisites (x64)
Java Auto Updater
Wondershare Helper Compact 2.5.3
Driver Sweeper バージョン 3.2.0
Apple Application Support(32 ビット)
Minecraft Launcher
Wondershare Recoverit(Build 9.0.10.11)
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.28.29913
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Apple Software Update
Microsoft VC++ redistributables repacked.
Intel(R) Trusted Connect Services Client
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
CyberLink PowerDVD 12
Splashtop Streamer
Chrome Remote Desktop Host
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.28.29914
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Launcher Prerequisites (x64)
Intel(R) Trusted Connect Service Client x86
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
インテル® チップセット デバイス ソフトウェア
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
7-Zip 21.04 beta (x64)
Logicool Capture
Duet Display
Logicool ゲームソフトウェア 9.02
PreSonus Studio One 4
Cyberpunk 2077
ペルソナ4 ザ・ゴールデン
Tomb Raider
Papers, Please
SMITE
Borderless Gaming
Rise of the Tomb Raider
FINAL FANTASY XIV Online
Shadow of the Tomb Raider
SMITE - Public Test
Bright Memory
SteelSeries GG 12.2.0
Synaptics Pointing Device Driver
US-322/US-366 drivers
Windows PC 正常性チェック
iTunes
Intel(R) Management Engine Components
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Intel(R) Management Engine Components
Microsoft Update Health Tools
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Intel(R) Management Engine Driver
Intel(R) Rapid Storage Technology
Apple Mobile Device Support
Bonjour
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.28.29913
Intel(R) Chipset Device Software
Microsoft VC++ redistributables repacked.
CubePDF 1.0.0 (x64)
Elgato Game Capture HD
Apple Application Support(64 ビット)
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Immerse Gamepack FINAL FANTASY XIV Edition バージョン 1.0.3.9
NVIDIA グラフィックス ドライバー 497.29
NVIDIA GeForce Experience 3.24.0.126
NVIDIA Optimus Update 39.2.2.0
NVIDIA PhysX システム ソフトウェア 9.21.0713
NVIDIA Update 39.2.2.0
NVIDIA FrameView SDK 1.2.4999.30397803
NVIDIA SHIELD Streaming
NVIDIA GPX Common OSS binaries (POCO, OpenSSL, libprotobuf)
NVIDIA HD オーディオ ドライバー 1.3.38.94
NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NvModuleTracker
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA RTX Voice Application
NVIDIA NVIDIA RTX Voice Driver 1.0.0.2
NVIDIA ShadowPlay 3.24.0.126
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA USBC Driver 1.46.831.832
NVIDIA Virtual Audio 4.39.0.0
Intel(R) Trusted Connect Service Client x64
Duet Display
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Intel(R) Rapid Storage Technology
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.28.29913
Epic Games Launcher Prerequisites (x64)
Intel(R) Management Engine Components
-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 00004BBC
C:\Program Files (x86)\Epic Games\Launcher\Engine\Binaries\Win64\EpicWebHelper.exe 000046D0
C:\Program Files (x86)\Epic Games\Launcher\Portal\Binaries\Win64\EpicGamesLauncher.exe 000042E0
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00004E98
C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe 00005300
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00000570
C:\Program Files (x86)\Razer\Razer Services\Razer Central\CefSharp.BrowserSubprocess.exe 00004B90
C:\Program Files (x86)\Razer\Razer Services\Razer Central\Razer Central.exe 000040D4
C:\Program Files (x86)\Razer\Synapse3\Service\..\UserProcess\Razer Synapse Service Process.exe 00003A20
C:\Program Files (x86)\Razer\Synapse3\WPFUI\Framework\Razer Synapse 3 Host\Razer Synapse 3.exe 00004748
C:\Program Files (x86)\Razer\Synapse\RzSynapse.exe 0000485C
C:\Program Files (x86)\Steam\Steam.exe 00002D90
C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00004BA4
C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher.exe 00004A14
C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 000007C4
C:\Program Files\Common Files\McAfee\ModuleCore\ModuleCoreService.exe 00003930
C:\Program Files\Common Files\McAfee\Platform\McUICnt.exe 00004DB8
C:\Program Files\CubePDF\CubeChecker.exe 000041B8
C:\Program Files\Elgato\SoundCapture\SoundCapture.exe 00003F74
C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe 000040EC
C:\Program Files\McAfee\MAT\McPvTray.exe 00001B94
C:\Program Files\McAfee\WebAdvisor\UIHost.exe 00002E2C
C:\Program Files\McAfee\WebAdvisor\browserhost.exe 00001E4C
C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 000039A0
C:\Program Files\NVIDIA Corporation\NVIDIA RTX Voice\NVIDIA RTX Voice.exe 0000190C
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00001E38
C:\Program Files\NVIDIA Corporation\ShadowPlay\nvsphelper64.exe 00003544
C:\Program Files\SteelSeries\GG\SteelSeriesEngine.exe 00003FF4
C:\Program Files\SteelSeries\GG\SteelSeriesGG.exe 00003BD0
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.21113.36.0_x64__8wekyb3d8bbwe\YourPhone.exe 000028A8
C:\Program Files\mcafee\MSC\MfeBrowserHost.exe 00000FD0
C:\Users\kei\AppData\Local\Discord\app-1.0.9003\Discord.exe 000045B0
C:\Users\kei\Documents\My Games\FINAL FANTASY XIV - A Realm Reborn\downloads\ffxivupdater.exe 00000830
C:\WINDOWS\Explorer.EXE 00001A94
C:\WINDOWS\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 00002684
C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 000024F8
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe 00000FA8
C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00002B14
C:\WINDOWS\system32\ApplicationFrameHost.exe 00001CA4
C:\WINDOWS\system32\DllHost.exe 000021C0
C:\WINDOWS\system32\SearchFilterHost.exe 00005FA4
C:\WINDOWS\system32\SettingSyncHost.exe 000008C8
C:\WINDOWS\system32\cmd.exe 0000060C
C:\WINDOWS\system32\conhost.exe 00002338
C:\WINDOWS\system32\ctfmon.exe 00001B04
C:\WINDOWS\system32\sihost.exe 00001584
C:\WINDOWS\system32\svchost.exe 00000CB0
C:\WINDOWS\system32\taskhostw.exe 00001928
C:\Windows\System32\DriverStore\FileRepository\realtekservice.inf_amd64_3e0257ced434aaba\RtkAudUService64.exe 00003C50
C:\Windows\System32\IME\SHARED\imebroker.exe 000014F0
C:\Windows\System32\RuntimeBroker.exe 000039AC
C:\Windows\System32\SecurityHealthSystray.exe 00001D20
C:\Windows\System32\oobe\UserOOBEBroker.exe 00004D7C