Audio Stuttering since 6.0/6.01

[Dekaar]

Experiencing major audio stuttering in random content and dungeons. Some contents do have stuttering occasionally, some others almost always (pandaemonium 4)

What are your Character and Object Quantity current set to? Normal / Low
What other applications do you have running in the background while playing FFXIV? Bug occurs with no open applications. Normally running chrome and Discord too
Is your audio device set as the Default Device? (Yes/No) yes
Would the issue persist when playing the game in DirectX 9?
DirectX 9 option is available when you turn off the DirectX 11 Support option which can be found in your FFXIV Launcher by clicking on the gear icon on the top right (Config). Slightly less frequent but still very noticeable
If you use a gamepad, does the issue persist when you unplug the gamepad? (Yes/No): No gamepad used
Does the issue persist when you have the in-game Equalizer Mode set to Standard? (Yes/No) : No other Option than equalizer Mode Standard was ever used
This setting can be found under the System Configuration > Sound Settings > Equalizer.
Does the issue persist when the Listening Position is set closer to the Character? (Yes/No) yes
This setting can be found under the System Configuration > Sound Settings > Listening Position.
Please copy/paste your system information.
System information can be found in your FFXIV Launcher by clicking on the gear icon on the top right (Config) and clicking on Display under System Information. Another window with your system information will be displayed so please click on the "Copy to Clipboard" button and past the information with your bug report.

Additional info: enabling Immerse Spatial Audio helps to fix 90% of the issue, still some minor crackles and glitches happen occasionally, however sound quality drastically drops by using this

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\obern\OneDrive\Dokumente
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 3
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-Bit-Version (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU AMD A8-6600K APU with Radeon(tm) HD Graphics (4 CPUs), ~3.9GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 2
SYSTEM_BIOS 1701
SYSTEM_LANGUAGE Deutsch (Gebietsschema: Deutsch)
SYSTEM_MEMORY 16324.855MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 18756.855MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 920.098GB SYSTEM_FREEDISC_SPACE 448.850GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS Radeon(TM) RX 460 Graphics
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x67EF)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 4075.840 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8162.428 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\c0360470.inf_amd64_b06c374aee20d185\B360357\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0360470.inf_amd64_b06c374aee20d185\B360357\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0360470.inf_amd64_b06c374aee20d185\B360357\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0360470.inf_amd64_b06c374aee20d185\B360357\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.20.1034.0006
SYSTEM_GRAPHICS_DRIVER_DATE 8/21/2020 01:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Englisch
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SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS Radeon(TM) RX 460 Graphics
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x67EF)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 4075.840 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8162.428 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\c0360470.inf_amd64_b06c374aee20d185\B360357\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0360470.inf_amd64_b06c374aee20d185\B360357\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0360470.inf_amd64_b06c374aee20d185\B360357\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0360470.inf_amd64_b06c374aee20d185\B360357\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.20.1034.0006
SYSTEM_GRAPHICS_DRIVER_DATE 8/21/2020 01:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Englisch
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND 4 - VA2465 SERIES (AMD High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {9633F367-EE9C-41D9-A1A6-B42B35F91804}
SYSTEM_SOUND_DEVICE_NAME AtihdWT6.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.1.6
SYSTEM_SOUND_DRIVER_LANGUAGE Englisch
SYSTEM_SOUND_DRIVER_DATE 11/16/2017 01:00:00
SYSTEM_SOUND Lautsprecher (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {6A1A7FA6-597F-4640-8ACA-C03132E71FBC}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.1.7354
SYSTEM_SOUND_DRIVER_LANGUAGE Englisch
SYSTEM_SOUND_DRIVER_DATE 9/30/2014 01:00:00
SYSTEM_SOUND Lautsprecher (Yeti Stereo Microphone)
SYSTEM_SOUND_DEVICE_ID {6F2C3C73-1662-4251-9FB6-AB86F3DE913C}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.1202
SYSTEM_SOUND_DRIVER_LANGUAGE Englisch
SYSTEM_SOUND_DRIVER_DATE 8/26/2021 01:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {0D7AE5FB-BF30-4ECF-969E-F04024F8411F}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.1.7354
SYSTEM_SOUND_DRIVER_LANGUAGE Englisch
SYSTEM_SOUND_DRIVER_DATE 9/30/2014 01:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Maus
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Tastatur
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D1B752B0-4B63-11EB-8001444553540000}
SYSTEM_INPUT_NAME SKILLER SGM1
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E3EA4310-F6DF-11E7-8001444553540000}
SYSTEM_INPUT_NAME usb gamepad
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 2 SYSTEM_GAMEPAD_BUTTON 10 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D1B7C7E0-4B63-11EB-8002444553540000}
SYSTEM_INPUT_NAME SKILLER SGM1
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {88B7D780-826B-11E6-8002444553540000}
SYSTEM_INPUT_NAME HID-konformes Benutzersteuergerät
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {88BC1D40-826B-11E6-8003444553540000}
SYSTEM_INPUT_NAME HID-konformer Systemcontroller
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D1B7EEF0-4B63-11EB-8003444553540000}
SYSTEM_INPUT_NAME SKILLER SGM1
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D1B81600-4B63-11EB-8004444553540000}
SYSTEM_INPUT_NAME SKILLER SGM1
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 768 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Dokument - WordPad
Audio popping issue - Seite 49 - Google Chrome
Kurznotizen
Mail
Posteingang – Outlook ‎- Mail
Rechner
Rechner
CN=Microsoft Windows, O=Microsoft Corporation, L=Redmond, S=Washington, C=US
Einstellungen
Kurznotizen
Kurznotizen
Kurznotizen
Kurznotizen
Kurznotizen
Microsoft Text Input Application
Kurznotizen
ffxiv-non-spoilers - Discord


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Visual Studio Team Explorer 2019
7-Zip 16.04
MSI Afterburner 4.5.0
Audacity 2.2.2
Battle.net
Diablo III
Google Chrome
LAME v3.99.3 (for Windows)
LDPlayer
League of Legends
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2-Laufzeit
OBS Studio
Overwatch
Steam
Uplay
VLC media player
World of Warcraft Beta
CCC Help Portuguese
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
EmoTracker
vs_minshellmsi
Streamlabs Chatbot version 1.0.2.64
CCC Help German
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.28.29334
UE4 Prerequisites (x64)
vs_vswebprotocolselectormsires
CCC Help Turkish
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.28.29334
Pokémon Trading Card Game Online
Twitch
CCC Help Danish
FINAL FANTASY XIV - A Realm Reborn
CCC Help Italian
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727
CCC Help Spanish
CCC Help Greek
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Skype™ 7.40
vs_FileTracker_Singleton
Smite
Hi-Rez Studios Games
CCC Help English
CCC Help French
CCC Help Swedish
CCC Help Thai
OpenOffice 4.1.4
vs_minshellmsires
Catalyst Control Center Profiles Desktop
Snaz Version 1.12.6.0
CCC Help Hungarian
CCC Help Finnish
CCC Help Chinese Traditional
CCC Help Russian
vs_filehandler_x86
Office 16 Click-to-Run Extensibility Component
Office 16 Click-to-Run Localization Component
Office 16 Click-to-Run Localization Component
Office 16 Click-to-Run Localization Component
Office 16 Click-to-Run Localization Component
Office 16 Click-to-Run Localization Component
AMD Settings
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
CCC Help Japanese
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.28.29334
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.28.29334
CCC Help Korean
CCC Help Norwegian
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
vs_vswebprotocolselectormsi
CCC Help Czech
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft Visual Studio Setup Configuration
Catalyst Control Center Graphics Previews Common
CCC Help Dutch
Microsoft XNA Framework Redistributable 4.0 Refresh
CCC Help Chinese Standard
Skiller SGM1
Microsoft Visual Studio Setup WMI Provider
Catalyst Control Center Localization All
vs_filehandler_amd64
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
CCC Help Polish
Catalyst Control Center - Branding
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727
Streamlabs OBS 0.11.8
AMD Software
CPUID HWMonitor 1.32
Microsoft 365 - de-de
Microsoft 365 - en-us
Microsoft 365 - es-es
Microsoft 365 - fr-fr
Microsoft 365 - it-it
Persona 4 Golden
Loop Hero
Warframe
Tabletop Simulator
CrossCode
LOST SPHEAR
Darksiders Genesis
Mega Man 11 / Rock Man 11
Temtem
Among Us
TeamSpeak 3 Client
Vulkan Run Time Libraries 1.0.21.0
Vulkan Run Time Libraries 1.0.26.0
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Vulkan Run Time Libraries 1.0.61.0
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Update for Windows 10 for x64-based Systems (KB4023057)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Catalyst Control Center Next Localization HU
Catalyst Control Center Next Localization FI
Catalyst Control Center Next Localization FR
Catalyst Control Center Next Localization TH
Microsoft Update Health Tools
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.28.29334
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Catalyst Control Center Next Localization CS
Catalyst Control Center Next Localization SV
Catalyst Control Center Next Localization FR
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Catalyst Control Center Next Localization BR
Catalyst Control Center Next Localization CHS
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Catalyst Control Center Next Localization RU
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Windows-PC-Integritätsprüfung
Microsoft Visual Studio Installer
ccc-utility64
AMD Settings - Branding
Catalyst Control Center Next Localization EL
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AMD WVR64
Catalyst Control Center Next Localization IT
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.28.29334
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component 64-bit Registration
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Catalyst Control Center Next Localization NL
Catalyst Control Center Next Localization ES
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AMD Settings
Catalyst Control Center Next Localization RU
Catalyst Control Center Next Localization CS
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Catalyst Control Center Next Localization SV
Catalyst Control Center Next Localization DE
Catalyst Control Center Next Localization IT
AMD Problem Report Wizard
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727
Microsoft HEVC Media Extension Installation for Microsoft.HEVCVideoExtension_1.0.2512.0_x64__8wekyb3d8bbwe (x64)
Catalyst Control Center Next Localization TR
Immerse Gamepack FINAL FANTASY XIV Edition Version 1.0.3.20
Catalyst Control Center Next Localization CHT
AMD Fuel
Catalyst Control Center Next Localization NO
Catalyst Control Center Next Localization JA
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Catalyst Control Center Next Localization KO
Catalyst Control Center Next Localization DE
UE4 Prerequisites (x64)
Catalyst Control Center Next Localization EL
Catalyst Control Center Next Localization NO
Catalyst Control Center Next Localization NL
Catalyst Control Center Next Localization BR
Catalyst Control Center Next Localization HU
Catalyst Control Center Next Localization CHS
Catalyst Control Center Next Localization PL
Catalyst Control Center Next Localization JA
Catalyst Control Center Next Localization PL


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 000014FC
C:\Program Files (x86)\Microsoft Office\Root\Office16\SDXHelper.exe 000042A0
C:\Program Files (x86)\Skiller SGM1\SkillerSGM1.exe 00002D2C
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00002240
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00001068
C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00002340
C:\Program Files (x86)\Steam\steam.exe 0000377C
C:\Program Files\AMD\CNext\CNext\AMDRSSrcExt.exe 000037DC
C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe 00002414
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 00003C60
C:\Program Files\Windows NT\Accessories\wordpad.exe 00002144
C:\Program Files\WindowsApps\Microsoft.MicrosoftStickyNotes_4.1.6.0_x64__8wekyb3d8bbwe\Microsoft.Notes.exe 000014E4
C:\Program Files\WindowsApps\Microsoft.WindowsCalculator_10.2103.8.0_x64__8wekyb3d8bbwe\Calculator.exe 00004190
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_5.721.12013.0_x64__8wekyb3d8bbwe\GameBar.exe 000025A4
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_5.721.12013.0_x64__8wekyb3d8bbwe\GameBarFTServer.exe 00004540
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.21111.123.0_x64__8wekyb3d8bbwe\YourPhone.exe 00002E84
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.14326.20544.0_x64__8wekyb3d8bbwe\HxOutlook.exe 000044C4
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.14326.20544.0_x64__8wekyb3d8bbwe\HxTsr.exe 00001F34
C:\Users\obern\AppData\Local\Discord\app-1.0.9003\Discord.exe 000010E8
C:\WINDOWS\Explorer.EXE 00003E9C
C:\WINDOWS\System32\svchost.exe 000022AC
C:\WINDOWS\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 00002560
C:\WINDOWS\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 00003FE0
C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00001FCC
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe 000042BC
C:\WINDOWS\system32\ApplicationFrameHost.exe 00002DEC
C:\WINDOWS\system32\DllHost.exe 00004158
C:\WINDOWS\system32\SettingSyncHost.exe 00002F54
C:\WINDOWS\system32\sihost.exe 000017A0
C:\WINDOWS\system32\svchost.exe 00001700
C:\WINDOWS\system32\taskhostw.exe 00000558
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00004720
C:\Windows\System32\RuntimeBroker.exe 00001578
C:\Windows\System32\oobe\UserOOBEBroker.exe 000046FC

[MStowastiqVahlshdeh]

The stuttering distorts all game sounds including system sounds, music and especially job gauge, limit break and chat alert sounds.

Muting all but the system sounds will not stop the distortion.

Muting system sounds but enabling any sounds does not stop the distortion.

Lowering my desktop pc audio controls does not stop the distortion.

I first noticed this during FATES in Endwalker areas.

At first it only occurred occasionally and specifically during FATES but it got progressively worse and peaked after patch 6.01. It is now unbearable to play my game with sound if I engage in any battle with more than myself, the npc and chocobo but even then it occasionally occurs.

The stuttering, delay and distortion is worse when playing physical or ranged physical dps but also occurs with magic dps.

The issue increases depending on the amount of active players and npc's are engaged in the same battle as me.

The issue now occurs always during FATES with one more more players engaged in battle with the fate but less often when there are less people or NPC's around or if I am soloing the FATE with my chocobo.

It also occurs during solo battle with mobs.

It also occurs during Hunt Train.

It occurs in all FATES in and outside of Endwalker zones including ARR, SHB and Stormsblood area FATES.

It sometimes occurs in dungeons during large trash pulls in between bosses both Endwalker and non Endwalker dungeons. I experienced it today during Main scenario roulette in Castrum Meridianum whenever there were npc/mobs being attacked but less often with boss encounters.

The only way to avoid this other than completely disabling all game sounds is to not engage in any battle or be near one. The issue does not occur in town or during crafting in a busy area like Radz at han with many players crafting. It does not occur in my in game house or apartment.

I have not tested a striking dummy in a housing area but it does occur when engaging in solo battle with striking dummies outside of housing areas, with or without chocobo.

----------------------

What are your Character and Object Quantity current set to?
Minimum

What other applications do you have running in the background while playing FFXIV?
None

Is your audio device set as the Default Device? (Yes/No)
Yes

Would the issue persist when playing the game in DirectX 9?
It gets worse when I set it to DirectX 9

If you use a gamepad, does the issue persist when you unplug the gamepad? (Yes/No)
Yes

Does the issue persist when you have the in-game Equalizer Mode set to Standard? (Yes/No)
Yes

Does the issue persist when the Listening Position is set closer to the Character? (Yes/No)
Yes

Please copy/paste your system information.


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\.......\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride *.local


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU AMD Phenom(tm) II X6 1055T Processor (6 CPUs), ~2.8GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 6 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS BIOS Date: 05/17/10 19:15:06 Ver: 08.00.15
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 15486.176MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 31486.176MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 238.375GB SYSTEM_FREEDISC_SPACE 81.396GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1572.673GB SYSTEM_FREEDISC_SPACE 511.613GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 227.716GB SYSTEM_FREEDISC_SPACE 37.165GB
SYSTEM_STORAGE Z:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 62.500GB SYSTEM_FREEDISC_SPACE 42.803GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS AMD Radeon RX 6600 XT
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x73FF)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 8147.605 MB
SYSTEM_GRAPHICS_SHARED_VRAM 7743.088 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (144Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\u0372545.inf_amd64_56d459236871c3f2\B372333\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0372545.inf_amd64_56d459236871c3f2\B372333\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0372545.inf_amd64_56d459236871c3f2\B372333\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0372545.inf_amd64_56d459236871c3f2\B372333\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.13025.5005
SYSTEM_GRAPHICS_DRIVER_DATE 10/4/2021 16:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS AMD Radeon RX 6600 XT
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x73FF)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 8147.605 MB
SYSTEM_GRAPHICS_SHARED_VRAM 7743.088 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\u0372545.inf_amd64_56d459236871c3f2\B372333\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0372545.inf_amd64_56d459236871c3f2\B372333\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0372545.inf_amd64_56d459236871c3f2\B372333\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0372545.inf_amd64_56d459236871c3f2\B372333\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.13025.5005
SYSTEM_GRAPHICS_DRIVER_DATE 10/4/2021 16:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND 1 - LG TV SSCR2 (AMD High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {3E02A8B3-EFB6-4FE3-99DB-0ED47EDB9DE2}
SYSTEM_SOUND_DEVICE_NAME AtihdWT6.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.1.21
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/12/2021 16:00:00
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {D9E5239B-E4BD-45D0-9F64-00ACFD5EE07D}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.1.6037
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 1/28/2010 16:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {12D00280-6359-11E6-8001444553540000}
SYSTEM_INPUT_NAME American Power Conversion USB UPS
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {547CA5D0-C607-11DF-8002444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {547CA5D0-C607-11DF-8003444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {547CA5D0-C607-11DF-8001444553540000}
SYSTEM_INPUT_NAME Natural® Ergonomic Keyboard 4000
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1280 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {05C55080-083C-11EC-8001444553540000}
SYSTEM_INPUT_NAME Wireless Controller
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 6 SYSTEM_GAMEPAD_BUTTON 14 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {547CA5D0-C607-11DF-8004444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Audio Stuttering since 6.0/6.01 - Google Chrome
Switch USB
Microsoft Text Input Application
All Control Panel Items


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Adobe AIR
Adobe Flash Player 27 NPAPI
AMD Chipset Software
CDisplayEx 1.8
EA Shared Game Component: Activation
Fraps
Google Chrome
NEC Electronics USB 3.0 Host Controller Driver
Realtek USB Wireless LAN Driver
K-Lite Codec Pack 6.4.0 (Full)
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
Microsoft SQL Server 2005
MilkShape 3D 1.8.4
Luxology modo 501 64-bit build 40017
modo 501 content
Mozilla Maintenance Service
NordVPN
OBS Studio
Open Broadcaster Software
Origin
QuickTime Alternative 3.2.2
Creation Kit
Dragon Age II - Prima Official Strategy Guide
Dragon Age: Origins - Ultimate - Prima Official Strategy Guide
The Sims 4
WebTablet IE Plugin
WebTablet FB Plugin 32 bit
WebTablet Netscape Plugin
SlimDX Runtime .NET 2.0 (January 2012)
Steam
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Cisco PEAP Module
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.25.28508
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727
MPC-HC 1.7.9
Java 8 Update 311
Microsoft SQL Server 2005 Tools Express Edition
Microsoft SQL Server 2005 Express Edition (BWDATOOLSET)
FINAL FANTASY XIV - A Realm Reborn
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.25.28508
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Dragon Age Toolset
OpenOffice.org 3.3
Java Auto Updater
Microsoft Games for Windows Marketplace
Microsoft SQL Server Setup Support Files (English)
NordVPN
Foxit PhantomPDF Business
Cisco EAP-FAST Module
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.25.28508
Windows Media Player Firefox Plugin
UltraEdit 14.20
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Games for Windows - LIVE Redistributable
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.28.29913
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Realtek Ethernet Controller Driver For Windows 7
PowerChute Personal Edition 3.0.2
NordVPN network TAP
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Adobe AIR
Microsoft Visual C++ 2005 Redistributable
AMD SBxxx SMBus Driver
AMD_Chipset_Drivers
Cisco LEAP Module
Intel(R) C++ Redistributables on Intel(R) 64
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
NVIDIA PhysX
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
EA Shared Game Component: Activation
SlimDX Redistributable (March 2009)
NEC Electronics USB 3.0 Host Controller Driver
Dragon Age™: Inquisition
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Vortex
Nexus Mod Manager
7-Zip 19.00 (x64)
AMD Software
Avast Free Antivirus
CCleaner
CPUID HWMonitor 1.17
Microsoft Mouse and Keyboard Center
Mozilla Firefox 76.0.1 (x64 en-US)
Mozilla Firefox 84.0 (x64 en-US)
Registry Workshop
Logitech SetPoint 6.70
TeamSpeak 3 Client
VLC media player
Vulkan Run Time Libraries 1.0.26.0
Vulkan Run Time Libraries 1.0.37.0
Vulkan Run Time Libraries 1.0.37.0
Vulkan Run Time Libraries 1.0.37.0
Vulkan Run Time Libraries 1.0.39.1
Vulkan Run Time Libraries 1.0.39.1
Wacom Tablet
WebTablet FB Plugin 64 bit
WinRAR archiver
Corel Painter 2019
Corel Painter X3
Corel Painter 13 - IPM
Corel Painter 2019 - Content
Microsoft .NET Framework 4.8
Corel Painter 2019 - EN
Microsoft .NET Framework 4.7 (JPN)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
AMD DVR64
Microsoft Update Health Tools
MotioninJoy Gamepad tool 0.7.1001
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Corel Painter 2019 - DE
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
IconHandler 64 bit
Corel Painter Thumbnail Previewer
AMD User Experience Program Installer
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Painter 13 - EN
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.28.29913
Revo Uninstaller Pro 3.1.7
Corel Update Manager
Corel Painter 2019 - Core
Microsoft SQL Server Native Client
Corel Painter 2019 - FR
Corel Painter 2019 - CT
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570
Microsoft SQL Server VSS Writer
AMD Settings
Microsoft Silverlight
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Corel Painter 13 - IPM Content
Google Earth Pro
Painter 13 - Contentx64
Speckie
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727
Blender
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Corel Painter 2019 - Setup Files
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727
AMD WVR64
Windows PC Health Check
Painter 13 - Core
Bonjour
Branding64
Microsoft .NET Framework 4.7 (DEU)
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Corel Painter 2019 - IPM Content
Painter 13 - Corex64
Microsoft Mouse and Keyboard Center
Corel Painter 2019 - Corex64
Corel Painter 2019 - IPM
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.28.29913
Painter 13 - Setup Files
Corel Painter 2019 - JP


-=-=-=-=-=-=- Process Information -=-=-=-=-=-=-

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 00000440
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00002D78
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00001404
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00002590
C:\Program Files (x86)\Utilities\System Tools\USB 3.0 Host Controller Driver\Application\nusb3mon.exe 00002DFC
C:\Program Files\AMD\CNext\CNext\AMDRSSrcExt.exe 00000C5C
C:\Program Files\AMD\CNext\CNext\QtWebEngineProcess.exe 00001448
C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe 00001D9C
C:\Program Files\AMD\CNext\CNext\cncmd.exe 00002DC4
C:\Program Files\Common Files\LogiShrd\KHAL3\KHALMNPR.EXE 00002190
C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe 000032DC
C:\Program Files\Logitech\SetPointP\SetPoint.exe 0000264C
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe 000025A0
C:\Program Files\Tablet\Wacom\Wacom_TabletUser.exe 00000D94
C:\Program Files\Utilities\Avast\AvastUI.exe 000027F0
C:\Program Files\WindowsApps\Microsoft.549981C3F5F10_3.2110.13603.0_x64__8wekyb3d8bbwe\Cortana.exe 00002D2C
C:\Program Files\WindowsApps\Microsoft.549981C3F5F10_3.2110.13603.0_x64__8wekyb3d8bbwe\Win32Bridge.Server.exe 00002F34
C:\WINDOWS\Explorer.EXE 00001BE0
C:\WINDOWS\System32\rundll32.exe 00000FFC
C:\WINDOWS\System32\svchost.exe 00003044
C:\WINDOWS\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 0000248C
C:\WINDOWS\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 0000252C
C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 000022D8
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe 000014B8
C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00000C80
C:\WINDOWS\explorer.exe 000025E8
C:\WINDOWS\system32\ApplicationFrameHost.exe 00000658
C:\WINDOWS\system32\DllHost.exe 000011C4
C:\WINDOWS\system32\notepad.exe 0000311C
C:\WINDOWS\system32\sihost.exe 0000125C
C:\WINDOWS\system32\svchost.exe 00002ECC
C:\WINDOWS\system32\taskhostw.exe 000014F4
C:\Windows\System32\RuntimeBroker.exe 00002DE8
C:\Windows\System32\SecurityHealthSystray.exe 00001184
C:\Windows\System32\oobe\UserOOBEBroker.exe 000031D0
C:\Windows\System32\smartscreen.exe 00002B78