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  1. #1
    Player
    Dekaar's Avatar
    Join Date
    Nov 2021
    Location
    Gridania
    Posts
    7
    Character
    Erol Dekaar
    World
    Lich
    Main Class
    Dancer Lv 90

    Audio Stuttering since 6.0/6.01

    Experiencing major audio stuttering in random content and dungeons. Some contents do have stuttering occasionally, some others almost always (pandaemonium 4)

    What are your Character and Object Quantity current set to? Normal / Low
    What other applications do you have running in the background while playing FFXIV? Bug occurs with no open applications. Normally running chrome and Discord too
    Is your audio device set as the Default Device? (Yes/No) yes
    Would the issue persist when playing the game in DirectX 9?
    DirectX 9 option is available when you turn off the DirectX 11 Support option which can be found in your FFXIV Launcher by clicking on the gear icon on the top right (Config). Slightly less frequent but still very noticeable
    If you use a gamepad, does the issue persist when you unplug the gamepad? (Yes/No): No gamepad used
    Does the issue persist when you have the in-game Equalizer Mode set to Standard? (Yes/No) : No other Option than equalizer Mode Standard was ever used
    This setting can be found under the System Configuration > Sound Settings > Equalizer.
    Does the issue persist when the Listening Position is set closer to the Character? (Yes/No) yes
    This setting can be found under the System Configuration > Sound Settings > Listening Position.
    Please copy/paste your system information.
    System information can be found in your FFXIV Launcher by clicking on the gear icon on the top right (Config) and clicking on Display under System Information. Another window with your system information will be displayed so please click on the "Copy to Clipboard" button and past the information with your bug report.

    Additional info: enabling Immerse Spatial Audio helps to fix 90% of the issue, still some minor crackles and glitches happen occasionally, however sound quality drastically drops by using this

    -=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

    MyDocument C:\Users\obern\OneDrive\Dokumente
    FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
    FINAL FANTASY XIV - A Realm Reborn Language 1 Region 3
    ProxyEnable 0
    ProxyServer unspecified
    ProxyOverride unspecified


    -=-=-=-=-=-=- System Information -=-=-=-=-=-=-

    SYSTEM_OS Windows 10 Home 64-Bit-Version (6.2, Build 9200) (19041.vb_release.191206-1406)
    SYSTEM_CPU AMD A8-6600K APU with Radeon(tm) HD Graphics (4 CPUs), ~3.9GHz
    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 2
    SYSTEM_BIOS 1701
    SYSTEM_LANGUAGE Deutsch (Gebietsschema: Deutsch)
    SYSTEM_MEMORY 16324.855MB
    SYSTEM_VIRTUAL_MEMORY 134217727.875MB
    SYSTEM_PAGE_FILE 18756.855MB
    SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 920.098GB SYSTEM_FREEDISC_SPACE 448.850GB
    SYSTEM_DIRECTX_VERSION DirectX 12
    SYSTEM_GRAPHICS Radeon(TM) RX 460 Graphics
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x67EF)
    SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
    SYSTEM_GRAPHICS_VRAM 4075.840 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 8162.428 MB
    SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
    SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\c0360470.inf_amd64_b06c374aee20d185\B360357\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0360470.inf_amd64_b06c374aee20d185\B360357\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0360470.inf_amd64_b06c374aee20d185\B360357\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0360470.inf_amd64_b06c374aee20d185\B360357\amdxc64.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 27.20.1034.0006
    SYSTEM_GRAPHICS_DRIVER_DATE 8/21/2020 01:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE Englisch
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_GRAPHICS Radeon(TM) RX 460 Graphics
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
    SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x67EF)
    SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
    SYSTEM_GRAPHICS_VRAM 4075.840 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 8162.428 MB
    SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (59Hz)
    SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\c0360470.inf_amd64_b06c374aee20d185\B360357\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0360470.inf_amd64_b06c374aee20d185\B360357\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0360470.inf_amd64_b06c374aee20d185\B360357\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0360470.inf_amd64_b06c374aee20d185\B360357\amdxc64.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 27.20.1034.0006
    SYSTEM_GRAPHICS_DRIVER_DATE 8/21/2020 01:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE Englisch
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_SOUND 4 - VA2465 SERIES (AMD High Definition Audio Device)
    SYSTEM_SOUND_DEVICE_ID {9633F367-EE9C-41D9-A1A6-B42B35F91804}
    SYSTEM_SOUND_DEVICE_NAME AtihdWT6.sys
    SYSTEM_SOUND_DRIVER_VERSION 10.0.1.6
    SYSTEM_SOUND_DRIVER_LANGUAGE Englisch
    SYSTEM_SOUND_DRIVER_DATE 11/16/2017 01:00:00
    SYSTEM_SOUND Lautsprecher (Realtek High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {6A1A7FA6-597F-4640-8ACA-C03132E71FBC}
    SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.0.1.7354
    SYSTEM_SOUND_DRIVER_LANGUAGE Englisch
    SYSTEM_SOUND_DRIVER_DATE 9/30/2014 01:00:00
    SYSTEM_SOUND Lautsprecher (Yeti Stereo Microphone)
    SYSTEM_SOUND_DEVICE_ID {6F2C3C73-1662-4251-9FB6-AB86F3DE913C}
    SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
    SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.1202
    SYSTEM_SOUND_DRIVER_LANGUAGE Englisch
    SYSTEM_SOUND_DRIVER_DATE 8/26/2021 01:00:00
    SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {0D7AE5FB-BF30-4ECF-969E-F04024F8411F}
    SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.0.1.7354
    SYSTEM_SOUND_DRIVER_LANGUAGE Englisch
    SYSTEM_SOUND_DRIVER_DATE 9/30/2014 01:00:00
    SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Maus
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Tastatur
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {D1B752B0-4B63-11EB-8001444553540000}
    SYSTEM_INPUT_NAME SKILLER SGM1
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {E3EA4310-F6DF-11E7-8001444553540000}
    SYSTEM_INPUT_NAME usb gamepad
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 2 SYSTEM_GAMEPAD_BUTTON 10 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {D1B7C7E0-4B63-11EB-8002444553540000}
    SYSTEM_INPUT_NAME SKILLER SGM1
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {88B7D780-826B-11E6-8002444553540000}
    SYSTEM_INPUT_NAME HID-konformes Benutzersteuergerät
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {88BC1D40-826B-11E6-8003444553540000}
    SYSTEM_INPUT_NAME HID-konformer Systemcontroller
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {D1B7EEF0-4B63-11EB-8003444553540000}
    SYSTEM_INPUT_NAME SKILLER SGM1
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {D1B81600-4B63-11EB-8004444553540000}
    SYSTEM_INPUT_NAME SKILLER SGM1
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 768 SYSTEM_GAMEPAD_FOV 0


    -=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

    FFXIVLauncher
    Dokument - WordPad
    Audio popping issue - Seite 49 - Google Chrome
    Kurznotizen
    Mail
    Posteingang – Outlook ‎- Mail
    Rechner
    Rechner
    CN=Microsoft Windows, O=Microsoft Corporation, L=Redmond, S=Washington, C=US
    Einstellungen
    Kurznotizen
    Kurznotizen
    Kurznotizen
    Kurznotizen
    Kurznotizen
    Microsoft Text Input Application
    Kurznotizen
    ffxiv-non-spoilers - Discord


    -=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

    Visual Studio Team Explorer 2019
    7-Zip 16.04
    MSI Afterburner 4.5.0
    Audacity 2.2.2
    Battle.net
    Diablo III
    Google Chrome
    LAME v3.99.3 (for Windows)
    LDPlayer
    League of Legends
    Microsoft Edge
    Microsoft Edge Update
    Microsoft Edge WebView2-Laufzeit
    OBS Studio
    Overwatch
    Steam
    Uplay
    VLC media player
    World of Warcraft Beta
    CCC Help Portuguese
    Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
    EmoTracker
    vs_minshellmsi
    Streamlabs Chatbot version 1.0.2.64
    CCC Help German
    Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.28.29334
    UE4 Prerequisites (x64)
    vs_vswebprotocolselectormsires
    CCC Help Turkish
    Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
    Microsoft Visual C++ 2019 X86 Additional Runtime - 14.28.29334
    Pokémon Trading Card Game Online
    Twitch
    CCC Help Danish
    FINAL FANTASY XIV - A Realm Reborn
    CCC Help Italian
    Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727
    CCC Help Spanish
    CCC Help Greek
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
    Skype™ 7.40
    vs_FileTracker_Singleton
    Smite
    Hi-Rez Studios Games
    CCC Help English
    CCC Help French
    CCC Help Swedish
    CCC Help Thai
    OpenOffice 4.1.4
    vs_minshellmsires
    Catalyst Control Center Profiles Desktop
    Snaz Version 1.12.6.0
    CCC Help Hungarian
    CCC Help Finnish
    CCC Help Chinese Traditional
    CCC Help Russian
    vs_filehandler_x86
    Office 16 Click-to-Run Extensibility Component
    Office 16 Click-to-Run Localization Component
    Office 16 Click-to-Run Localization Component
    Office 16 Click-to-Run Localization Component
    Office 16 Click-to-Run Localization Component
    Office 16 Click-to-Run Localization Component
    AMD Settings
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    CCC Help Japanese
    Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.28.29334
    Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
    Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.28.29334
    CCC Help Korean
    CCC Help Norwegian
    Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
    vs_vswebprotocolselectormsi
    CCC Help Czech
    Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
    Microsoft Visual Studio Setup Configuration
    Catalyst Control Center Graphics Previews Common
    CCC Help Dutch
    Microsoft XNA Framework Redistributable 4.0 Refresh
    CCC Help Chinese Standard
    Skiller SGM1
    Microsoft Visual Studio Setup WMI Provider
    Catalyst Control Center Localization All
    vs_filehandler_amd64
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
    Realtek High Definition Audio Driver
    Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
    CCC Help Polish
    Catalyst Control Center - Branding
    Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
    Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727
    Streamlabs OBS 0.11.8
    AMD Software
    CPUID HWMonitor 1.32
    Microsoft 365 - de-de
    Microsoft 365 - en-us
    Microsoft 365 - es-es
    Microsoft 365 - fr-fr
    Microsoft 365 - it-it
    Persona 4 Golden
    Loop Hero
    Warframe
    Tabletop Simulator
    CrossCode
    LOST SPHEAR
    Darksiders Genesis
    Mega Man 11 / Rock Man 11
    Temtem
    Among Us
    TeamSpeak 3 Client
    Vulkan Run Time Libraries 1.0.21.0
    Vulkan Run Time Libraries 1.0.26.0
    Vulkan Run Time Libraries 1.0.51.0
    Vulkan Run Time Libraries 1.0.54.0
    Vulkan Run Time Libraries 1.0.61.0
    Vulkan Run Time Libraries 1.0.65.0
    Vulkan Run Time Libraries 1.0.65.0
    Vulkan Run Time Libraries 1.1.70.0
    Vulkan Run Time Libraries 1.1.70.0
    AMD Radeon Settings
    Catalyst Control Center Next Localization ES
    Catalyst Control Center Next Localization KO
    Catalyst Control Center Next Localization DA
    Catalyst Control Center Next Localization FI
    Update for Windows 10 for x64-based Systems (KB4023057)
    Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
    Catalyst Control Center Next Localization HU
    Catalyst Control Center Next Localization FI
    Catalyst Control Center Next Localization FR
    Catalyst Control Center Next Localization TH
    Microsoft Update Health Tools
    Microsoft Visual C++ 2019 X64 Additional Runtime - 14.28.29334
    Catalyst Control Center Next Localization TH
    Catalyst Control Center Next Localization CS
    Catalyst Control Center Next Localization SV
    Catalyst Control Center Next Localization FR
    Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
    Catalyst Control Center Next Localization BR
    Catalyst Control Center Next Localization CHS
    Catalyst Control Center Next Localization DA
    Catalyst Control Center Next Localization RU
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
    Windows-PC-Integritätsprüfung
    Microsoft Visual Studio Installer
    ccc-utility64
    AMD Settings - Branding
    Catalyst Control Center Next Localization EL
    AMD Settings - Branding
    Catalyst Control Center Next Localization TR
    AMD WVR64
    Catalyst Control Center Next Localization IT
    Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.28.29334
    Office 16 Click-to-Run Licensing Component
    Office 16 Click-to-Run Extensibility Component 64-bit Registration
    Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
    Catalyst Control Center Next Localization NL
    Catalyst Control Center Next Localization ES
    Catalyst Control Center Next Localization CHT
    AMD Settings
    Catalyst Control Center Next Localization RU
    Catalyst Control Center Next Localization CS
    Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727
    Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
    Catalyst Control Center Next Localization SV
    Catalyst Control Center Next Localization DE
    Catalyst Control Center Next Localization IT
    AMD Problem Report Wizard
    Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727
    Microsoft HEVC Media Extension Installation for Microsoft.HEVCVideoExtension_1.0.2512.0_x64__8wekyb3d8bbwe (x64)
    Catalyst Control Center Next Localization TR
    Immerse Gamepack FINAL FANTASY XIV Edition Version 1.0.3.20
    Catalyst Control Center Next Localization CHT
    AMD Fuel
    Catalyst Control Center Next Localization NO
    Catalyst Control Center Next Localization JA
    Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
    Catalyst Control Center Next Localization KO
    Catalyst Control Center Next Localization DE
    UE4 Prerequisites (x64)
    Catalyst Control Center Next Localization EL
    Catalyst Control Center Next Localization NO
    Catalyst Control Center Next Localization NL
    Catalyst Control Center Next Localization BR
    Catalyst Control Center Next Localization HU
    Catalyst Control Center Next Localization CHS
    Catalyst Control Center Next Localization PL
    Catalyst Control Center Next Localization JA
    Catalyst Control Center Next Localization PL


    -=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 000014FC
    C:\Program Files (x86)\Microsoft Office\Root\Office16\SDXHelper.exe 000042A0
    C:\Program Files (x86)\Skiller SGM1\SkillerSGM1.exe 00002D2C
    C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00002240
    C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00001068
    C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00002340
    C:\Program Files (x86)\Steam\steam.exe 0000377C
    C:\Program Files\AMD\CNext\CNext\AMDRSSrcExt.exe 000037DC
    C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe 00002414
    C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 00003C60
    C:\Program Files\Windows NT\Accessories\wordpad.exe 00002144
    C:\Program Files\WindowsApps\Microsoft.MicrosoftStickyNotes_4.1.6.0_x64__8wekyb3d8bbwe\Microsoft.Notes.exe 000014E4
    C:\Program Files\WindowsApps\Microsoft.WindowsCalculator_10.2103.8.0_x64__8wekyb3d8bbwe\Calculator.exe 00004190
    C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_5.721.12013.0_x64__8wekyb3d8bbwe\GameBar.exe 000025A4
    C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_5.721.12013.0_x64__8wekyb3d8bbwe\GameBarFTServer.exe 00004540
    C:\Program Files\WindowsApps\Microsoft.YourPhone_1.21111.123.0_x64__8wekyb3d8bbwe\YourPhone.exe 00002E84
    C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.14326.20544.0_x64__8wekyb3d8bbwe\HxOutlook.exe 000044C4
    C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.14326.20544.0_x64__8wekyb3d8bbwe\HxTsr.exe 00001F34
    C:\Users\obern\AppData\Local\Discord\app-1.0.9003\Discord.exe 000010E8
    C:\WINDOWS\Explorer.EXE 00003E9C
    C:\WINDOWS\System32\svchost.exe 000022AC
    C:\WINDOWS\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 00002560
    C:\WINDOWS\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 00003FE0
    C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00001FCC
    C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe 000042BC
    C:\WINDOWS\system32\ApplicationFrameHost.exe 00002DEC
    C:\WINDOWS\system32\DllHost.exe 00004158
    C:\WINDOWS\system32\SettingSyncHost.exe 00002F54
    C:\WINDOWS\system32\sihost.exe 000017A0
    C:\WINDOWS\system32\svchost.exe 00001700
    C:\WINDOWS\system32\taskhostw.exe 00000558
    C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00004720
    C:\Windows\System32\RuntimeBroker.exe 00001578
    C:\Windows\System32\oobe\UserOOBEBroker.exe 000046FC
    (0)

  2. #2
    The stuttering distorts all game sounds including system sounds, music and especially job gauge, limit break and chat alert sounds.

    Muting all but the system sounds will not stop the distortion.

    Muting system sounds but enabling any sounds does not stop the distortion.

    Lowering my desktop pc audio controls does not stop the distortion.

    I first noticed this during FATES in Endwalker areas.

    At first it only occurred occasionally and specifically during FATES but it got progressively worse and peaked after patch 6.01. It is now unbearable to play my game with sound if I engage in any battle with more than myself, the npc and chocobo but even then it occasionally occurs.

    The stuttering, delay and distortion is worse when playing physical or ranged physical dps but also occurs with magic dps.

    The issue increases depending on the amount of active players and npc's are engaged in the same battle as me.

    The issue now occurs always during FATES with one more more players engaged in battle with the fate but less often when there are less people or NPC's around or if I am soloing the FATE with my chocobo.

    It also occurs during solo battle with mobs.

    It also occurs during Hunt Train.

    It occurs in all FATES in and outside of Endwalker zones including ARR, SHB and Stormsblood area FATES.

    It sometimes occurs in dungeons during large trash pulls in between bosses both Endwalker and non Endwalker dungeons. I experienced it today during Main scenario roulette in Castrum Meridianum whenever there were npc/mobs being attacked but less often with boss encounters.

    The only way to avoid this other than completely disabling all game sounds is to not engage in any battle or be near one. The issue does not occur in town or during crafting in a busy area like Radz at han with many players crafting. It does not occur in my in game house or apartment.

    I have not tested a striking dummy in a housing area but it does occur when engaging in solo battle with striking dummies outside of housing areas, with or without chocobo.

    ----------------------

    What are your Character and Object Quantity current set to?
    Minimum

    What other applications do you have running in the background while playing FFXIV?
    None

    Is your audio device set as the Default Device? (Yes/No)
    Yes

    Would the issue persist when playing the game in DirectX 9?
    It gets worse when I set it to DirectX 9

    If you use a gamepad, does the issue persist when you unplug the gamepad? (Yes/No)
    Yes

    Does the issue persist when you have the in-game Equalizer Mode set to Standard? (Yes/No)
    Yes

    Does the issue persist when the Listening Position is set closer to the Character? (Yes/No)
    Yes

    Please copy/paste your system information.


    -=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

    MyDocument C:\Users\.......\Documents
    FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
    FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
    ProxyEnable 0
    ProxyServer unspecified
    ProxyOverride *.local


    -=-=-=-=-=-=- System Information -=-=-=-=-=-=-

    SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
    SYSTEM_CPU AMD Phenom(tm) II X6 1055T Processor (6 CPUs), ~2.8GHz
    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 6 SYSTEM_CORE_PHYSICS 6
    SYSTEM_BIOS BIOS Date: 05/17/10 19:15:06 Ver: 08.00.15
    SYSTEM_LANGUAGE English (Regional Setting: English)
    SYSTEM_MEMORY 15486.176MB
    SYSTEM_VIRTUAL_MEMORY 134217727.875MB
    SYSTEM_PAGE_FILE 31486.176MB
    SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 238.375GB SYSTEM_FREEDISC_SPACE 81.396GB
    SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1572.673GB SYSTEM_FREEDISC_SPACE 511.613GB
    SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 227.716GB SYSTEM_FREEDISC_SPACE 37.165GB
    SYSTEM_STORAGE Z:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 62.500GB SYSTEM_FREEDISC_SPACE 42.803GB
    SYSTEM_DIRECTX_VERSION DirectX 12
    SYSTEM_GRAPHICS AMD Radeon RX 6600 XT
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x73FF)
    SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
    SYSTEM_GRAPHICS_VRAM 8147.605 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 7743.088 MB
    SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
    SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (144Hz)
    SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\u0372545.inf_amd64_56d459236871c3f2\B372333\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0372545.inf_amd64_56d459236871c3f2\B372333\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0372545.inf_amd64_56d459236871c3f2\B372333\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0372545.inf_amd64_56d459236871c3f2\B372333\amdxc64.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.13025.5005
    SYSTEM_GRAPHICS_DRIVER_DATE 10/4/2021 16:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_GRAPHICS AMD Radeon RX 6600 XT
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
    SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x73FF)
    SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
    SYSTEM_GRAPHICS_VRAM 8147.605 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 7743.088 MB
    SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (59Hz)
    SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\u0372545.inf_amd64_56d459236871c3f2\B372333\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0372545.inf_amd64_56d459236871c3f2\B372333\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0372545.inf_amd64_56d459236871c3f2\B372333\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0372545.inf_amd64_56d459236871c3f2\B372333\amdxc64.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.13025.5005
    SYSTEM_GRAPHICS_DRIVER_DATE 10/4/2021 16:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_SOUND 1 - LG TV SSCR2 (AMD High Definition Audio Device)
    SYSTEM_SOUND_DEVICE_ID {3E02A8B3-EFB6-4FE3-99DB-0ED47EDB9DE2}
    SYSTEM_SOUND_DEVICE_NAME AtihdWT6.sys
    SYSTEM_SOUND_DRIVER_VERSION 10.0.1.21
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 7/12/2021 16:00:00
    SYSTEM_SOUND Speakers (Realtek High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {D9E5239B-E4BD-45D0-9F64-00ACFD5EE07D}
    SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.0.1.6037
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 1/28/2010 16:00:00
    SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {12D00280-6359-11E6-8001444553540000}
    SYSTEM_INPUT_NAME American Power Conversion USB UPS
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {547CA5D0-C607-11DF-8002444553540000}
    SYSTEM_INPUT_NAME USB Receiver
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {547CA5D0-C607-11DF-8003444553540000}
    SYSTEM_INPUT_NAME USB Receiver
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {547CA5D0-C607-11DF-8001444553540000}
    SYSTEM_INPUT_NAME Natural® Ergonomic Keyboard 4000
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1280 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {05C55080-083C-11EC-8001444553540000}
    SYSTEM_INPUT_NAME Wireless Controller
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 6 SYSTEM_GAMEPAD_BUTTON 14 SYSTEM_GAMEPAD_FOV 1
    SYSTEM_INPUT {547CA5D0-C607-11DF-8004444553540000}
    SYSTEM_INPUT_NAME USB Receiver
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0


    -=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

    FFXIVLauncher
    Audio Stuttering since 6.0/6.01 - Google Chrome
    Switch USB
    Microsoft Text Input Application
    All Control Panel Items


    -=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

    Adobe AIR
    Adobe Flash Player 27 NPAPI
    AMD Chipset Software
    CDisplayEx 1.8
    EA Shared Game Component: Activation
    Fraps
    Google Chrome
    NEC Electronics USB 3.0 Host Controller Driver
    Realtek USB Wireless LAN Driver
    K-Lite Codec Pack 6.4.0 (Full)
    Microsoft Edge
    Microsoft Edge Update
    Microsoft Edge WebView2 Runtime
    Microsoft SQL Server 2005
    MilkShape 3D 1.8.4
    Luxology modo 501 64-bit build 40017
    modo 501 content
    Mozilla Maintenance Service
    NordVPN
    OBS Studio
    Open Broadcaster Software
    Origin
    QuickTime Alternative 3.2.2
    Creation Kit
    Dragon Age II - Prima Official Strategy Guide
    Dragon Age: Origins - Ultimate - Prima Official Strategy Guide
    The Sims 4
    WebTablet IE Plugin
    WebTablet FB Plugin 32 bit
    WebTablet Netscape Plugin
    SlimDX Runtime .NET 2.0 (January 2012)
    Steam
    Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
    Cisco PEAP Module
    Microsoft Visual C++ 2019 X86 Additional Runtime - 14.25.28508
    Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
    Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727
    MPC-HC 1.7.9
    Java 8 Update 311
    Microsoft SQL Server 2005 Tools Express Edition
    Microsoft SQL Server 2005 Express Edition (BWDATOOLSET)
    FINAL FANTASY XIV - A Realm Reborn
    Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.25.28508
    Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
    Dragon Age Toolset
    OpenOffice.org 3.3
    Java Auto Updater
    Microsoft Games for Windows Marketplace
    Microsoft SQL Server Setup Support Files (English)
    NordVPN
    Foxit PhantomPDF Business
    Cisco EAP-FAST Module
    Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.25.28508
    Windows Media Player Firefox Plugin
    UltraEdit 14.20
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    Microsoft Games for Windows - LIVE Redistributable
    Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.28.29913
    Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
    Realtek Ethernet Controller Driver For Windows 7
    PowerChute Personal Edition 3.0.2
    NordVPN network TAP
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Adobe AIR
    Microsoft Visual C++ 2005 Redistributable
    AMD SBxxx SMBus Driver
    AMD_Chipset_Drivers
    Cisco LEAP Module
    Intel(R) C++ Redistributables on Intel(R) 64
    Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
    Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
    NVIDIA PhysX
    Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
    EA Shared Game Component: Activation
    SlimDX Redistributable (March 2009)
    NEC Electronics USB 3.0 Host Controller Driver
    Dragon Age™: Inquisition
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
    Realtek High Definition Audio Driver
    Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
    Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
    Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
    Vortex
    Nexus Mod Manager
    7-Zip 19.00 (x64)
    AMD Software
    Avast Free Antivirus
    CCleaner
    CPUID HWMonitor 1.17
    Microsoft Mouse and Keyboard Center
    Mozilla Firefox 76.0.1 (x64 en-US)
    Mozilla Firefox 84.0 (x64 en-US)
    Registry Workshop
    Logitech SetPoint 6.70
    TeamSpeak 3 Client
    VLC media player
    Vulkan Run Time Libraries 1.0.26.0
    Vulkan Run Time Libraries 1.0.37.0
    Vulkan Run Time Libraries 1.0.37.0
    Vulkan Run Time Libraries 1.0.37.0
    Vulkan Run Time Libraries 1.0.39.1
    Vulkan Run Time Libraries 1.0.39.1
    Wacom Tablet
    WebTablet FB Plugin 64 bit
    WinRAR archiver
    Corel Painter 2019
    Corel Painter X3
    Corel Painter 13 - IPM
    Corel Painter 2019 - Content
    Microsoft .NET Framework 4.8
    Corel Painter 2019 - EN
    Microsoft .NET Framework 4.7 (JPN)
    Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
    AMD DVR64
    Microsoft Update Health Tools
    MotioninJoy Gamepad tool 0.7.1001
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022
    Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
    Corel Painter 2019 - DE
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
    IconHandler 64 bit
    Corel Painter Thumbnail Previewer
    AMD User Experience Program Installer
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
    Painter 13 - EN
    Microsoft Visual C++ 2019 X64 Additional Runtime - 14.28.29913
    Revo Uninstaller Pro 3.1.7
    Corel Update Manager
    Corel Painter 2019 - Core
    Microsoft SQL Server Native Client
    Corel Painter 2019 - FR
    Corel Painter 2019 - CT
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570
    Microsoft SQL Server VSS Writer
    AMD Settings
    Microsoft Silverlight
    Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
    Corel Painter 13 - IPM Content
    Google Earth Pro
    Painter 13 - Contentx64
    Speckie
    Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727
    Blender
    Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
    Corel Painter 2019 - Setup Files
    Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727
    AMD WVR64
    Windows PC Health Check
    Painter 13 - Core
    Bonjour
    Branding64
    Microsoft .NET Framework 4.7 (DEU)
    Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
    Corel Painter 2019 - IPM Content
    Painter 13 - Corex64
    Microsoft Mouse and Keyboard Center
    Corel Painter 2019 - Corex64
    Corel Painter 2019 - IPM
    Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.28.29913
    Painter 13 - Setup Files
    Corel Painter 2019 - JP


    -=-=-=-=-=-=- Process Information -=-=-=-=-=-=-

    C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 00000440
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00002D78
    C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00001404
    C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00002590
    C:\Program Files (x86)\Utilities\System Tools\USB 3.0 Host Controller Driver\Application\nusb3mon.exe 00002DFC
    C:\Program Files\AMD\CNext\CNext\AMDRSSrcExt.exe 00000C5C
    C:\Program Files\AMD\CNext\CNext\QtWebEngineProcess.exe 00001448
    C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe 00001D9C
    C:\Program Files\AMD\CNext\CNext\cncmd.exe 00002DC4
    C:\Program Files\Common Files\LogiShrd\KHAL3\KHALMNPR.EXE 00002190
    C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe 000032DC
    C:\Program Files\Logitech\SetPointP\SetPoint.exe 0000264C
    C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe 000025A0
    C:\Program Files\Tablet\Wacom\Wacom_TabletUser.exe 00000D94
    C:\Program Files\Utilities\Avast\AvastUI.exe 000027F0
    C:\Program Files\WindowsApps\Microsoft.549981C3F5F10_3.2110.13603.0_x64__8wekyb3d8bbwe\Cortana.exe 00002D2C
    C:\Program Files\WindowsApps\Microsoft.549981C3F5F10_3.2110.13603.0_x64__8wekyb3d8bbwe\Win32Bridge.Server.exe 00002F34
    C:\WINDOWS\Explorer.EXE 00001BE0
    C:\WINDOWS\System32\rundll32.exe 00000FFC
    C:\WINDOWS\System32\svchost.exe 00003044
    C:\WINDOWS\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 0000248C
    C:\WINDOWS\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 0000252C
    C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 000022D8
    C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe 000014B8
    C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00000C80
    C:\WINDOWS\explorer.exe 000025E8
    C:\WINDOWS\system32\ApplicationFrameHost.exe 00000658
    C:\WINDOWS\system32\DllHost.exe 000011C4
    C:\WINDOWS\system32\notepad.exe 0000311C
    C:\WINDOWS\system32\sihost.exe 0000125C
    C:\WINDOWS\system32\svchost.exe 00002ECC
    C:\WINDOWS\system32\taskhostw.exe 000014F4
    C:\Windows\System32\RuntimeBroker.exe 00002DE8
    C:\Windows\System32\SecurityHealthSystray.exe 00001184
    C:\Windows\System32\oobe\UserOOBEBroker.exe 000031D0
    C:\Windows\System32\smartscreen.exe 00002B78
    (0)
    Last edited by MStowastiqVahlshdeh; 12-25-2021 at 08:23 PM.