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Thread: DX11 crashes

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  1. #1
    Player
    Brennus's Avatar
    Join Date
    Apr 2021
    Posts
    83
    Character
    Brennus Al'vere
    World
    Midgardsormr
    Main Class
    Paladin Lv 90
    My previous post was at 4:53 PM. It's now 5:53 PM. After waiting through the last queue, I got logged in briefly. Started working with my retainers again. I had barely summoned the first one before the crash happened again. I immediately fired up the launcher, got back into yet another queue, this one is now 2k+. Rinse, repeat. One more crash and I'll go play my old game WoW, at least until later on this evening when the queues will have tapered out a bit. It's getting so, so frustrating.



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  2. #2
    Player
    RobynDaBank's Avatar
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    Sep 2021
    Location
    Wraeclast
    Posts
    1,521
    Character
    Hope Sunflame
    World
    Twintania
    Main Class
    White Mage Lv 100
    I think that "ffxiv_dx11" errors are not the same as Fatal DirectX errors. The application file from which FFXIV executes is named ffxiv_dx11.exe. So ""ffxiv_dx11" errors are probably not caused just by graphics issues, could be anything up with the client.
    (0)
    Mortal Fist

  3. #3
    Player
    Brandter's Avatar
    Join Date
    Sep 2021
    Posts
    34
    Character
    Mr Captain
    World
    Odin
    Main Class
    Warrior Lv 62
    Quote Originally Posted by RobynDaBank View Post
    I think that "ffxiv_dx11" errors are not the same as Fatal DirectX errors. The application file from which FFXIV executes is named ffxiv_dx11.exe. So ""ffxiv_dx11" errors are probably not caused just by graphics issues, could be anything up with the client.
    It's a "catch all" error. Windows event viewer redirects it to Hardware errors even though there's nothing wrong with peoples hardware, it's their garbage code that is conflicting with all kinds of different things, some people have issues because of USB devices, others memory settings and other stuff.
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  4. #4
    Player Kuroka's Avatar
    Join Date
    Aug 2016
    Location
    Limsa
    Posts
    3,702
    Character
    Ulala Ula
    World
    Shiva
    Main Class
    Reaper Lv 90
    Same for me these last days, i got a few every week now, while normally i had 1-2 within an year... they definitly messed smt up...
    (1)

  5. #5
    Player
    Au-ro's Avatar
    Join Date
    Sep 2021
    Posts
    24
    Character
    Sway Oto-ikal
    World
    Hyperion
    Main Class
    Black Mage Lv 90
    I've had 5-6 crashes in the past couple days.
    (1)

  6. #6
    Player
    Brennus's Avatar
    Join Date
    Apr 2021
    Posts
    83
    Character
    Brennus Al'vere
    World
    Midgardsormr
    Main Class
    Paladin Lv 90
    Crashed again 5 times today. Each time I can play for about 15-20 minutes and then the dreaded error dialog comes up again. Twice it completely froze everything on my machine, forcing me to do a hard reboot.
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  7. #7
    Player
    Bocajjjjj's Avatar
    Join Date
    Oct 2014
    Posts
    21
    Character
    Cherry Donut
    World
    Midgardsormr
    Main Class
    Dragoon Lv 90

    DX 11 Crash

    It is very annoying! I have been having the fatal directx error 11000002 spontaneously, maybe once or twice a day which seems lucky. Sometimes it locks up or crashes my PC entirely. R5 3600 / RX 6600 / 750w psu / 16gb ddr4 / good mobo all stock and running cool. Does not happen with other games. I play at 4k 60 capped standard settings. Have tried literally everything and apparently this has been happening for awhile now with other people even trying entirely new windows reinstalls to no avail. It's really rough with the queues, please help support team!
    (1)

  8. #8
    Player
    Brennus's Avatar
    Join Date
    Apr 2021
    Posts
    83
    Character
    Brennus Al'vere
    World
    Midgardsormr
    Main Class
    Paladin Lv 90
    Help! My game is getting worse and worse with these crashes. I can barely remain anywhere for long before FFXIV either shuts down or freezes and locks my whole PC down along with it.

    There must be a way for us to get this fixed. Please respond and let me know, thank you very much.
    (1)

  9. #9
    Player Kuroka's Avatar
    Join Date
    Aug 2016
    Location
    Limsa
    Posts
    3,702
    Character
    Ulala Ula
    World
    Shiva
    Main Class
    Reaper Lv 90


    My wife logged out and got that error, I logged a good 15 min later and got the same....


    EDIT: lol imma not reinstall a 50gb game for nothing, i had 0 problems until 6.0 hit and the last patch made it worse, during 5.5 i could run two games on 4k literally the whole day and it would be fine... something got messed up.
    (1)

  10. #10
    Player
    J3nnyH0tboddy's Avatar
    Join Date
    Jan 2022
    Posts
    1
    Character
    Jennyhot Body
    World
    Excalibur
    Main Class
    Summoner Lv 66

    Unexpected Error Has Occurred. Exiting after game update- build 2021-12-23_14:20

    Want to add weight to this error as I've been having the exact same issue since the update after maintenance this week. It first occurred when interacting with my retainers as well. This afternoon at 17:37 I logged into a queue of 773, and as I was about to check my retainers, I get booted from the game for the 2nd time today with this error. Now an hour later, the queue is 1,492! So after having gotten in the game in a reasonable amount of time, now my wait time just skyrocketed to get in and experience more of the same I'm sure. I've updated my video drivers, and my system is brand new, and has been through perfunctory checks as per 'support'. I love this game and can overlook the queue times, but this is RNG game booting is vexing and irritating when it only starts occurring after patch/maintenance.
    (0)

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