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  1. #1
    Player
    Leigaon's Avatar
    Join Date
    Apr 2012
    Location
    Limsa
    Posts
    740
    Character
    Zara Diaspora
    World
    Excalibur
    Main Class
    Carpenter Lv 63

    Update Error every update.

    So up until now it's been something I thought was just, going to happen a few times. I got a PC, got the game. both aren't even a month old so I haven't been playing long.

    The first time it loaded fine, then we started having updates..and each time I will get Error 11023 unable to connect to update server. How do I fix it? I really don't..I have to create a new admin account re download the cloud version of the game that's about 6 gb or so worth, and then try to install and load it through the new admin account.

    For the past couple times it worked but now it's not working and I personally don't feel like doing this every single time there's an update. So if anyone has any suggestions what could be happening let me know, I can't go through this each time they update something I'll have to quit. Below is my system info. Again I've already tried the entire create new admin / down load and install. I've tried to look in the history of stuff but didn't find much out there.

    -=-=-=-=-=- System Information -=-=-=-=-=-=-

    Operating System Microsoft Windows 7 Home Premium Edition Service Pack 1 64bit (build 7601)
    Processor Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz
    Number of Processors Logical Core Count 8 Physical Core Count 4
    BIOS BIOS Date: 08/09/11 10:10:47 Ver: 04.06.04
    Language English (Regional Setting: English)
    Physical Memory 8172.281MB
    Virtual Memory 2047.875MB
    Page File 16342.754MB
    Storage C:\ Hard Disk Drive Total Disk Space 1381.165GB Free Disk Space 1307.971GB
    Storage Q:\ Hard Disk Drive Total Disk Space 1381.165GB Free Disk Space 1307.971GB
    DirectX Version DirectX 11
    Graphic Device(s) AMD Radeon HD 6750
    +Device \\.\DISPLAY1
    +Chip ATI display adapter (0x68BE)
    +Maker ATI Technologies Inc.
    +Video Memory 1010.430 MB
    +Shared Video Memory 3830.141 MB
    +DAC Type Internal DAC(400MHz)
    +Display Mode 1024 x 768 (32 bit) (60Hz)
    +Driver aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
    +Driver Version 8.17.0010.1072
    +Driver Date 4/5/2011 10:02:01 PM
    +Driver Language English
    +Vertex Shader 3.0
    +Pixel Shader 3.0
    +Vertex Texture Supported
    Sound Device(s) AMD HDMI Output (AMD High Definition Audio Device)
    +Device ID {4D8DA247-D462-4AA4-9A1B-6FC335D0A5B6}
    +Device Name AtihdW76.sys
    +Driver Version 7.12.0000.7705
    +Driver Language English
    +Driver Date 4/4/2012 8:19:16 AM
    Input Device(s) {6F1D2B60-D5A0-11CF-BFC7444553540000}
    +Name Mouse
    +Notes Axis 3 Button 8 Field of View 0
    Input Device(s) {6F1D2B61-D5A0-11CF-BFC7444553540000}
    +Name Keyboard
    +Notes Axis 0 Button 128 Field of View 0
    Input Device(s) {0482D4D0-8E26-11E1-8001444553540000}
    +Name USB Receiver
    +Notes Axis 0 Button 652 Field of View 0
    Input Device(s) {04837110-8E26-11E1-8002444553540000}
    +Name USB Receiver
    +Notes Axis 0 Button 3 Field of View 0
    Input Device(s) {04839820-8E26-11E1-8003444553540000}
    +Name USB Receiver
    +Notes Axis 0 Button 0 Field of View 0
    Input Device(s) {077030C0-8E26-11E1-8004444553540000}
    +Name USB Receiver
    +Notes Axis 0 Button 0 Field of View 0
    Input Device(s) {ED5521D0-8684-11E1-8004444553540000}
    +Name USB2.0-CRW
    +Notes Axis 0 Button 0 Field of View 0

    So far what I've done

    * Uninstall and re-installed.
    * Created a new admin account, downloaded the cloud, and installed.
    * Took off anti virus it's still off.
    * Used the Run As... on both the updater and the game.
    * Waited...I figured it was just because it was a server issue. But that doesn't seem to be the case.
    * Partitioned the disk for about 60GB, and installed FFXIV on there, suggested on a post on another site...didn't work.

    As for installed apps..Its basically default stuff exception maybe five or so things..but they're things like Google.
    (0)

  2. #2
    Player
    GinTama's Avatar
    Join Date
    Mar 2011
    Posts
    722
    Character
    Strawberry Dragon
    World
    Phoenix
    Main Class
    Arcanist Lv 61
    tried restarting your router? seems like its a connection issue.... oh and does it not download it at all? or do you get atleast the torrent files?
    (1)

  3. #3
    Player
    Leigaon's Avatar
    Join Date
    Apr 2012
    Location
    Limsa
    Posts
    740
    Character
    Zara Diaspora
    World
    Excalibur
    Main Class
    Carpenter Lv 63
    Router has been restarted and modem. I'm not getting the torrent it can't even check version to let me through to play. I was using ca security and then esseientals but that all gone now.
    (0)