Game crashes / stops responding if launched with controller plugged in

[Yaibatsu]

Heya, seem to have this odd issue of the game crashing / stops responding immediately after the launcher when my controller is plugged in. If I unplug it and launch the game it works fine, even works to plug it in afterwards.

It's the Steam Version and a official Playstation 4 Controller.

[Dynratygus]

Good morning and thank you for posting in the Final Fantasy XIV Technical Support Forums

Does the issue with the controller occur if an Xbox controller is used? If possible are you able to try using another controller? Please keep in mind that use of a PS4 controller on PC is not officially supported. To try and alleviate the issue, try the following:

- Update/reinstall any controller drivers
- Recalibrate the controller though the system settings in game as well as though the Windows settings
- Close any background overlays and programs

Thank you for visiting the Final Fantasy XIV Technical Support Forums

[Yaibatsu]

I do not have any other controller available. But it seems that recalibrating it ingame fixed the issue. Thank you!

[Dynratygus]

Good morning and thank you for posting in the Final Fantasy XIV Technical Support Forums

I am glad to hear the issue has been resolved! Should any additional issues happen, please post again in the Technical Support Forums.

This thread will be moved to 'Support Center Resolved'.