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Thread: refund

  1. #1
    Player
    darkwinter's Avatar
    Join Date
    Apr 2011
    Posts
    2
    Character
    Regantze Darkwinter
    World
    Midgardsormr
    Main Class
    Archer Lv 80

    refund

    Anyone know if they are offering a refund on game sub and endwalker for these login issues? My play time makes it so I can only really play on prime time so I normally have a 2-3 hour que then when I get in I'm about ready to go to bed. Or even allowing a free transfer to a lower population server?
    (0)

  2. #2
    Player
    Sauteed's Avatar
    Join Date
    Mar 2020
    Posts
    373
    Character
    Oishi Tamanegi
    World
    Zurvan
    Main Class
    Lancer Lv 90
    They aren't refunding the endwalker expansion that I know of, but they have given everyone who was active 14 free days in addition to the 7 free days that all players received.

    so 21 free days of game time.

    It is unfortunate you are considering unsubbing or refunding the purchase, hopefully things get better soon.
    (1)

  3. #3
    Player
    Catwho's Avatar
    Join Date
    Oct 2012
    Location
    Gridania
    Posts
    2,766
    Character
    Katarh Mest
    World
    Lamia
    Main Class
    Warrior Lv 100
    Unsubbing for a month might not be a bad idea at this point. Until they can get any kind of new servers to expand, the queues are gonna remain bad on some data centers.
    (0)

  4. #4
    Player
    Batbrat's Avatar
    Join Date
    Feb 2020
    Posts
    330
    Character
    Gotham City
    World
    Gilgamesh
    Main Class
    Archer Lv 100
    They've already given out a month of free play time, please unsub, enjoy your evening.
    (2)

  5. #5
    Player
    Xrystofer's Avatar
    Join Date
    Nov 2021
    Posts
    92
    Character
    Valerial Snowfall
    World
    Phantom
    Main Class
    Samurai Lv 90
    Quote Originally Posted by darkwinter View Post
    Anyone know if they are offering a refund on game sub and endwalker for these login issues? My play time makes it so I can only really play on prime time so I normally have a 2-3 hour que then when I get in I'm about ready to go to bed. Or even allowing a free transfer to a lower population server?
    Have tried logging in with teamviewer?
    (1)

  6. #6
    Player
    TristanX's Avatar
    Join Date
    Sep 2021
    Posts
    202
    Character
    Rhythalia Everlight
    World
    Tonberry
    Main Class
    White Mage Lv 90
    Quote Originally Posted by darkwinter View Post
    Anyone know if they are offering a refund on game sub and endwalker for these login issues? My play time makes it so I can only really play on prime time so I normally have a 2-3 hour que then when I get in I'm about ready to go to bed. Or even allowing a free transfer to a lower population server?
    Try using remote access on your PC like Windows Remote Desktop or Teamviewer. Use it to queue early from your office or phone. You can try PS remote play as well. Combination of PS remote play with PC remote access may work.

    They also fixed 2002 issues. You don't need to watch your queue more often.
    (1)