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  1. #1
    Player
    FangsBrightclaw's Avatar
    Join Date
    Jul 2019
    Location
    Ul'dah
    Posts
    14
    Character
    Fangs Brightclaw
    World
    Zalera
    Main Class
    White Mage Lv 90
    +1 for the petition. I had to completely swap PCs in order to have sound working, leading to a very angelic experience when, after borrowing a PC from my tech savvy father and spending about 8 hours downloading the game, I finally heard the Pharos Sirius music ring true. The fact that these issues are CPU related is leading me to a situation where no one believes me, forcing me to hunt down placebos that almost work. It really gets to you and sours the experience. Music means a lot to me in general, especially in a game so masterful at it. That being said, I wasn't expecting to start crying of relief once I finally implemented a fix of the largest magnitude. I really should not have to get a newer PC to run FFXIV when I ran it perfectly for years on end prior.

    I humbly request either SE puts in a toggle for the new sound system, fixes this mess, or, at the very least, make a large list of incompatible hardware and have the transparency to tell us their Benchmark did not do its job months prior. This is getting to a point of being unreasonable.
    (0)

  2. #2
    Player
    DrFlesh's Avatar
    Join Date
    Aug 2013
    Posts
    100
    Character
    Misha Reines
    World
    Cactuar
    Main Class
    Red Mage Lv 90
    for people that has this problem, do you use a wireless headset? and if you use one, is one of those where the usb audio card disconnects when you turn of the headset? or the headset is always connected even if is physically powered off?
    (0)

  3. #3
    Player
    FangsBrightclaw's Avatar
    Join Date
    Jul 2019
    Location
    Ul'dah
    Posts
    14
    Character
    Fangs Brightclaw
    World
    Zalera
    Main Class
    White Mage Lv 90
    Quote Originally Posted by DrFlesh View Post
    for people that has this problem, do you use a wireless headset? and if you use one, is one of those where the usb audio card disconnects when you turn of the headset? or the headset is always connected even if is physically powered off?
    The headset or sound output does not matter. Personally, I plug into the audio jack, a friend uses a USB + wired setup, and another is having it happen with speakers. That being said, I don't tend to disconnect my headset.
    (0)

  4. #4
    Player
    Nommers's Avatar
    Join Date
    Dec 2021
    Posts
    63
    Character
    Naamah Qhemnu
    World
    Midgardsormr
    Main Class
    Black Mage Lv 90
    I'm not normally one to go around committing thread necromancy but I want to bump this for visibility.

    The Technical Support thread for the audio stutter introduced in 6.0, and made worse for many players in 6.01, has hit 700 posts. Despite this, it's hard not to feel like we're being ignored. We've all tried all the fixes suggested to us by Squeenix and many others besides - no solution works for everyone, and only a handful seem to so much as reduce the problem for anyone at all. People in that thread much more technically-minded than myself have, after much testing, placed the blame squarely on the new spatial audio system, which seems to be interfering with audio even when Immerse is not installed or enabled. It is (obviously, to those suffering from the issue) NOT the fault of the user for having an outdated CPU. Regardless of the direct cause, something is clearly wrong with the new system and has been for almost a month now.

    A fix for the stutter is sorely needed, and the sooner it can happen the better. I doubt Square Enix can just tear Immerse support out of the audio system willy-nilly for both technical and legal reasons, but implementing an optional 5.55/benchmark audio mode should not be impossible. What's especially irritating is that the benchmark was made available before Immerse support was ever announced, and I and many others believed that our systems could handle the game without these crippling issues.

    I would also ask anyone else experiencing audio stutter to submit a bug report if they haven't already: https://forum.square-enix.com/ffxiv/...2-In-Game-Bugs
    (0)
    Last edited by Nommers; 12-28-2021 at 02:58 PM.

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