I just got an email telling me my sub is about to run out and i will be charged very soon possibly tomorrow. When is this 3 weeks of free time being added?

I just got an email telling me my sub is about to run out and i will be charged very soon possibly tomorrow. When is this 3 weeks of free time being added?
It's 2 weeks actually and you should've received it today if you had an active subscription.



7 days already was and today extra 14


Got 14 extra days today. And i am playing with gamecards and not with a subscription.
Cheers
Last edited by Larirawiel; 12-22-2021 at 03:44 AM.
It's already been added to my account. I'm on a 6 month recurring subscription that normally renews end of Feb/Aug but when I check my subscription status on Mogstation it shows my next billing date is now mid March. Unfortunately, I can't seem to find a way to display a full subscription history with the new site layout, it will only allow me to search payments month by month. There may be no additional confirmation that the free time was applied (I didn't receive an email, as an example).
You may want to check your account on Mogstation and compare when your current subscription ends to when your last payment was made.
I didn’t get anything .
I’m still using the 30 days free from the base game though
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