Please PROPERLY address audio stuttering issue

[glirkevfire]

Just adding my experience as well. Prior to end walker, no issues; with 6.0 patch, had issues, but they were not too often and could be mostly ignored; now with 6.01... the game is unplayable... The audio is cracking up and popping everywhere, and the cut scene audio doesn't even play correctly...

Example video of cut scene audio not working: https://www.youtube.com/watch?v=srqnzEGdOAE

I tried lowering the default sound quality, different audio device and processor, restarting the game client, reducing graphics settings, and reverting back to directx 9 client. Only the directx 9 client revert worked.

[Ryan77k]

Just gonna throw in a quick bump here as well. The stuttering audio thing is definitely still present, though it seems not quite as frequent now as before for a mercy. Still very very frustrating though. I really need to buy a new PC if this really is connected to using FX AMD processors...

[Kazemon15]

Please fix this issue...it should be up there with the queue problems in terms of priority. Because what if those stuck in queue finally get in, only to not be able to play the game still due to having this issue? It needs your attention ASAP.

[Elveny]

I have uploaded two examples of the issue - one in a cutscene where it is very noticeable that it depends on camera angle and varies even within the cutscene (heavy Endwalker spoiler, from the quest "Endwalker"):
https://youtu.be/7BPK5aFjJrg

And one example of the sound in World of Darkness: https://youtu.be/JDMf7c4qJJA

I was SO looking forward to the raids, but I won't touch that with a 10 foot pole like this.

[minopoki]

for those having issues with stuttering, do you use a ps5 controller or have one connected at all

Mouse and keyboard here.
I'd usually have an Xbox 360 wireless controller receiver and an USB SNES controller adapter both plugged to my PC, but with no controller connected, and after I saw this suggestion in another post (maybe yours?), I unplugged both of them, which made no difference at all.

[Nonoliri]

Please fix this issue...it should be up there with the queue problems in terms of priority. Because what if those stuck in queue finally get in, only to not be able to play the game still due to having this issue? It needs your attention ASAP.

Honestly, after playing the game in silence for an hour and a half today, this. I went from playing every day during the run-up to Endwalker, to logging on once every week to do my custom deliveries. And I even missed a week. My desire to play is just gone now, and I'm kind of worried that when they fix the queue problems this will still be up and I'll be paying a sub for a game I pretty much can't play.

[minopoki]

If any staff actually see this please note and communicate that this issue is also occurring in the new FF7 Integrade for PC. It is 100% unplayable at the moment. It's bearable in Chapter 1, then Chapter 2 cranks it up to x1000 and doesn't let up.

Does FF7 also have some kind of spatial audio feature, wether it's using a third party application or not?

[Maeklos]

Bump. The audio issues introduced with Endwalker were manageable. Going into Sound and then disabling Master Volume, Apply, then reenabling Master Volume and Apply fixed it (for me, at least - I know it lingered on for many other people) in 6.0. 6.01 is now completely unplayable for me. As soon as a skill fires off, the sound turns into garbage. And forever after, even when not in fights, music and audio is choppy. Dialogue is broken. Have to turn sound completely off just to play, which means the MSQ is now on hold for me until this gets fixed.

[Nisava]

Boosting, same problem as everyone else. My issue didn't get worse, but it sure hasn't changed, either. MSQ is unplayable unless I want to play without music/voices/sfx, AKA; integral parts of the experience. The entire game has to be played without audio, or I'm bound to get headaches or sent into a sensory meltdown.

At least acknowledge you messed up and tell us when you're planning on fixing it. I say this with nothing but love & a deep disappointment; We don't pay for you to twiddle your thumbs. Your screw up is your problem to fix, and not ours.

[Xtvo]

Figured I should post my experience here too since I really want this to get fixed. I've been having this audio stuttering issue since 6.0 dropped, never before, and 6.01 did nothing to improve it. Like many others, I have an AMD FX series CPU (FX-8350). Sound stutters to a variable degree, mostly when in combat with a party. All sound is affected - music, SFX, ambient, voice, etc. In case it helps address the problem, I've noticed two fights where the issue was particularly bad: Orbonne Monastery and the 4th boss in the new Pandemonium raid. In these locations, it was so unbearable I had to mute the audio, which ruined the 4th Pandemonium boss for me.

This issue is seriously hampering my enjoyment of the game because the music and sound design of this game are great, but I can't experience it during big fights where it's most important. I'm concerned that this issue hasn't even been addressed in patch notes or the Known Issues page, they only seem to acknowledge a different bug where specific sounds don't play, not this one where all the sound is choppy. It feels like we're being ignored by the devs despite there being multiple huge threads in this forum about it.

edit: video showing the problem: https://www.youtube.com/watch?v=s0zlmOvNnEQ
There's also this weird thing where the sound fixes itself after a specific attack, then goes back to being broken.