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  1. #1
    Player
    ArcheusWren's Avatar
    Join Date
    Dec 2021
    Posts
    4
    Character
    Archeus Wren
    World
    Odin
    Main Class
    Pugilist Lv 90
    My other half and I are both experiencing the same issue since Endwalker release and it's driving us nuts - given the effort that has been put into the audio of this game it's really disappointing to have it ruined by this issue.

    I've tried playing the game with different audio devices which include:
    Speakers (AUX)
    Wired headset (USB)
    Wired headset (AUX)

    I've tried adjusting the different settings as suggested on a couple of Reddit threads:
    Run in DX9
    Change listening position (tried both extremes of 100% Camera and 100% Character)
    Lower audio quality (all the way down to 16bit 8000hz - Telephone quality)

    I have found that as soon as I get the stuttering, simply turning the camera in different directions can reduce it - I think this gives even more evidence that it's the sound engine changes they've made for the spacial audio.

    The issue still persists and I believe it needs to be officially accepted by the developers as a known problem that is caused by something they have adjusted and not try to shift this onto an issue with users hardware.
    (2)
    Last edited by ArcheusWren; 12-23-2021 at 02:18 AM. Reason: Additional info

  2. #2
    Player
    ShadowedStranger's Avatar
    Join Date
    Dec 2021
    Posts
    35
    Character
    Ishi Wushi
    World
    Omega
    Main Class
    Bard Lv 65
    Quote Originally Posted by ArcheusWren View Post
    The issue still persists and I believe it needs to be officially accepted by the developers as a known problem that is caused by something they have adjusted and not try to shift this onto an issue with users hardware.
    Good news, they've acknowledged it.
    Bad news, they are blaming user's CPU's.
    (0)

  3. #3
    Player
    thesm1l3y's Avatar
    Join Date
    Sep 2021
    Posts
    11
    Character
    Shindra Kishem
    World
    Lich
    Main Class
    Black Mage Lv 80
    I'm so heavily frustrated right now, i can't even.
    I have this sound issue since Endwalker Early Access dropped.
    I have tried every fix and workaround i found in forums, reddit and god-knows-where, to absolutely no avail.
    I refrained to just level my jobs and farming Gold Saucer, but...BUT!

    I WANT TO PLAY THE GAME GODDAMNIT!

    I'm currently in Stormblood and i want to continue playing the story, but I CAN'T with shit like this.
    Please please please please fix this!
    I'm currently on the edge wether i'm cancelling my supscription and just wait till i see some patchnotes that adress this
    (the last patch obviously didn't do jack) or if I continue to be frustrated because i'm just beating a dead horse here.

    This is absolutely unacceptable!
    (5)

  4. #4
    Player
    Jizu's Avatar
    Join Date
    May 2018
    Posts
    29
    Character
    Jizu Nhayarin
    World
    Diabolos
    Main Class
    Paladin Lv 80
    Yea, I'm really trying to stay polite but in the end we have paid for the game, paid for the expansions and on top of that a monthly subscription. Besides having been reimbursed for the past 2 weeks, which is nice, this patch did nothing.
    So do we now have to wait until the fourth of january? Are we going to get that paid game-time back too?
    Since the servers are getting more stable, will that end with us just not having a fix, nor reimbursement until who-knows-when?

    As many suggested and the new thread that has been made, at least give us the old audio driver as an option if you can't figure out how to fix the issue. There are too many people with the problem to think it's something iffy on our end. We have tried everything and I'm getting really tired of this now.
    (6)

  5. #5
    Player
    AluneTempest's Avatar
    Join Date
    Dec 2021
    Posts
    84
    Character
    Yor Forger
    World
    Behemoth
    Main Class
    Blue Mage Lv 80
    I've been having this problem since the endwalker launch.
    I waited patiently for these two weeks with the hope that they would fix this problem and they only made the situation worse.
    I just canceled my sub because i refuse to ruin my experience with the game.

    imagine paying to play a game without sound lmao
    (1)

  6. #6
    Player
    Maeklos's Avatar
    Join Date
    Dec 2021
    Posts
    66
    Character
    Theodora Krastinov
    World
    Mateus
    Main Class
    Summoner Lv 68
    If I had to hazard a guess, my (admittedly, poor-educated) opinion is that the issue has to do with the fancy new environmental audio program that you can buy. Since the issue seems to be oriented around positional audio cues (there's a couple of threads about that where moving the camera in certain ways, or changing the audio position from camera to character changes the problems - at least in 6.0), my guess is that something with the audio encoding for the fancy new environmental program is the problem.
    (1)

  7. #7
    Player
    Fyxation's Avatar
    Join Date
    May 2015
    Posts
    23
    Character
    Fyxation Belkalm
    World
    Hyperion
    Main Class
    Bard Lv 90
    It must have something to do with the positional audio! When I play bard, I can get the audio to sound less stutter-y and gross if I distance myself more from the target and pan the camera so that I'm looking at myself (which is a terrible way to play, but it helps). This is ridiculous. I just want to play one day in EW without it sounding terrible.
    (2)

  8. #8
    Player
    Nisava's Avatar
    Join Date
    Dec 2021
    Location
    Ul'dah
    Posts
    9
    Character
    Ni'sava Inohni
    World
    Balmung
    Main Class
    Dancer Lv 80
    It's definitely from the Spatial audio update, and it's so frustrating. We've already paid for a lot, and now we have to pay for working audio too? It just doesn't add up. Love this game & the people who work on it to bits, but it was definitely not a smart move to release a whole new sound system at the same time as your most anticipated expansion. It just gives you a metric ton more angry customers..
    (2)
    Squenix; Please fix the audio issues you directly created with the release of Endwalker & Spatial Audio. I'd like to play the game I paid for with the lovely audio on, not off.

  9. #9
    Player
    Maeklos's Avatar
    Join Date
    Dec 2021
    Posts
    66
    Character
    Theodora Krastinov
    World
    Mateus
    Main Class
    Summoner Lv 68
    What makes even less sense is to introduce an entirely new sound system which you have to PAY to use, build an entirely new sound engine around that extraneous paid feature, and then release it with an EXPANSION with no option to opt out of the new changes.

    This is actually some Blizzard level of tomfoolery.
    (5)

  10. #10
    Player
    -BlueGreen-'s Avatar
    Join Date
    Sep 2013
    Posts
    162
    Character
    Akira Yukino
    World
    Coeurl
    Main Class
    Red Mage Lv 91
    Quote Originally Posted by Nisava View Post
    We've already paid for a lot, and now we have to pay for working audio too?
    Don't even bother. They have a free trial for that spatial audio thing, and going through the hoops to set that up doesn't help. There's even a youtube video where someone was showing off the stuttering and even toggled the new plugin on and off to demonstrate that plugin or not, the problem happens.

    That's not to say that the change to support the plugin isn't to blame. As a software developer, I'd certainly agree at this point that the changes just to support the plugin are likely to blame and that the presence (or not) of the plugin itself is clearly irrelevant given the evidence from that video and my own first-hand tests with and without the plugin.

    I saw some discussion that apparently this even affects some PS4/PS5 users. Does anyone know of a link to a post/thread about that? Does PS4/PS5 even have any kind of option for spatial audio? This would make for an interesting twist to this situation as I'd be surprised if the console versions were affected by the changes to support a plugin that I'm pretty sure is PC-exclusive. All I see are PC users, and the range of hardware is all over the map from AMD FXes through Ryzens, some Intel i7s and i9s, some with discrete audio cards such as soundblaster (so not Realtek) and both NVIDIA and ATI GPUs.
    (0)

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