Cannot complete

[Kazenone]

When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: 21/12/21 10:00am ST
Frequency: Always (both patch 6.0 and patch 6.01)
World name: Lich
Character name: Kazenone Alagar
Retainer name:
NPC name: Gerolt
Monster name:
Class/Level: AST 80
Party or solo: Solo
In-game time: 10:45am
Area and coordinates: Azys Lla X:7.4 Y:11.4 Z:4.1
Housing:
Steps:
1. Have "Sharpened Sphere of the Last Heir" and "Newborn Soulstone" both in inventory, and "Born Again Anima" for Astrologian as an open quest
2. Go to turn in items for quest
3. Cutscenes play, quest completion notice appears, some messages in log indicating success
4. Quest is still active, Canopus has not been obtained, money not obtained, no achievements obtained, required items still remain in inventory and can be handed in again.

Screenshot of items + chat log after hand-in:


Connection Specs
- Type of internet connection/provider: Cable
- Modem maker/model number: Virgin Media

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[Kazenone]

I messed up the post title but it was meant to be "Cannot complete Born Again Anima"

[CyborgBiscuit]

Date & Time: 21/12/21 11:09pm AEST
Frequency: always during patch 6.01
World name: Garuda
Character name: Cyborg Biscuit
NPC name: Ardashir
Class/Level: PLD lvl 90
Party or solo: Solo
Area and coordinates: Azys Lla X:7.4 Y:11.4 Z:4.1
Steps:
1. Have "Aettir and Priwen" and "Archaic Inchanted Ink" all in inventory, and "Best Friends Forever" for Paladin as an open quest
2. Go to turn in items for quest
3. Cutscenes play, quest completion notice appears, some messages in log indicating success
4. Quest is still active, Aettir Lux and Priwen Lux has not been obtained, money not obtained, no achievements obtained, required items still remain in inventory and can be handed in again.

[Mandri0n]

Hi, i got the same bug - I did the Anima quest with a buddy today, got trough Alexander, he (Paladin) turned the quest in w/o any Problems - I get the Chat Message, that i got Gil and Canopus, but no Gil, no Canopus, only frustration