Active character slots labeled inactive.

[Masamune1004]

ISP: CenturyLink
Type of Internet Connection: DSL
Internet Connection Speed: 3 Mbps
Date & Time: 5/9/2012, 7PM CDT
Frequency: Always
Character Name: N/A
Race: N/A
World: N/A
Class/Level: N/A
Area and Coordinates: N/A
Party or Solo: N/A
NPC Name: N/A
Monster Name: N/A
In-Game Time: N/A
Steps:
1. Reactivate an option for a FFXIV service account.
2. When you go into the game, the reactivated option will appear inactive, but you can still create a new character by clicking on it.

[Dgsoil]

That is thanks to the Welcome Back Campaign that is going on right now, you are free to reactivate cancelled slots between May 9th and May 20th.

[Masamune1004]

That is thanks to the Welcome Back Campaign that is going on right now, you are free to reactivate cancelled slots between May 9th and May 20th.

This is a character slot that I payed for. When I go to it, it says it has expired but I can still create a character with it.

[Qeepel]

Hello!

I'll go ahead and submit your information for further testing. Any changes, news or updates regarding this matter will either be made directly to this post, or on the Lodestone site at http://lodestone.finalfantasyxiv.com/pl/index.html and official FFXIV forums. Thank you again!

SQUARE ENIX MODERATOR