upon exiting of FFXIV it goes straight to black screen then hangs (freezes) and refuses to shut down or let the display switch to desktop.
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz (8 CPUs), ~2.7GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BIOS Date: 09/11/09 21:00:45 Ver: 08.00.15
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 49143.113MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 56311.113MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 222.697GB SYSTEM_FREEDISC_SPACE 127.099GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 3726.006GB SYSTEM_FREEDISC_SPACE 2565.129GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.760GB SYSTEM_FREEDISC_SPACE 295.463GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1070
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce GTX 1070
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8088.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 24571.557 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_642e50d7b66aa2a4\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_642e50d7b66aa2a4\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_642e50d7b66aa2a4\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_642e50d7b66aa2a4\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0014.9709
SYSTEM_GRAPHICS_DRIVER_DATE 11/25/2021 18:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Digital Audio (HDMI) (3- High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {49FA33F4-C58F-4BF9-9255-DA3C32076189}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.264
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/8/2020 18:00:00
SYSTEM_SOUND Digital Audio (S/PDIF) (3- High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {440D7366-22ED-4C9A-97EE-036F19D31B80}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.264
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/8/2020 18:00:00
SYSTEM_SOUND Headphones (3- High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {569EACD3-34DD-468E-BE78-B4BC44F95510}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.264
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/8/2020 18:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1E54CB70-54FF-11EC-8001444553540000}
SYSTEM_INPUT_NAME G203 LIGHTSYNC Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1E565210-54FF-11EC-8002444553540000}
SYSTEM_INPUT_NAME G203 LIGHTSYNC Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1E565210-54FF-11EC-8003444553540000}
SYSTEM_INPUT_NAME G203 LIGHTSYNC Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1E565210-54FF-11EC-8004444553540000}
SYSTEM_INPUT_NAME G203 LIGHTSYNC Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {5E4CF980-B607-11E9-8001444553540000}
SYSTEM_INPUT_NAME Gaming Keyboard G213
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 7 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {5E4D6EB0-B607-11E9-8002444553540000}
SYSTEM_INPUT_NAME Gaming Keyboard G213
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {5E4D95C0-B607-11E9-8003444553540000}
SYSTEM_INPUT_NAME Gaming Keyboard G213
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files (x86)\BraveSoftware\Brave-Browser\Application\brave.exe 00001AB4
C:\Program Files (x86)\EPSON Software\Event Manager\EEventManager.exe 000014EC
C:\Program Files (x86)\Epson Software\PMA_A\PMA.exe 000031C8
C:\Program Files (x86)\IObit\Driver Booster\8.7.0\Pub\PubPlatform.exe 00004CB0
C:\Program Files (x86)\Intel\Driver and Support Assistant\DSATray.exe 00004D98
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 000042D0
C:\Program Files\LGHUB\lghub.exe 00004B34
C:\Program Files\LGHUB\lghub_agent.exe 000036A4
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 000000FC
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.21111.123.0_x64__8wekyb3d8bbwe\YourPhone.exe 00004F5C
C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.21111.10511.0_x64__8wekyb3d8bbwe\Video.UI.exe 00003ED4
C:\Users\Chris Fisher\AppData\Local\Discord\app-1.0.9003\Discord.exe 00004810
C:\Users\Chris Fisher\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00003A48
C:\Users\Chris Fisher\Documents\My Games\FINAL FANTASY XIV - A Realm Reborn\downloads\ffxivupdater.exe 00003D74
C:\WINDOWS\Explorer.EXE 00002F98
C:\WINDOWS\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 000020CC
C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00002880
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe 000020E0
C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00002BFC
C:\WINDOWS\system32\ApplicationFrameHost.exe 00002D8C
C:\WINDOWS\system32\DllHost.exe 00002878
C:\WINDOWS\system32\SearchFilterHost.exe 00002710
C:\WINDOWS\system32\SettingSyncHost.exe 00001734
C:\WINDOWS\system32\conhost.exe 00001A1C
C:\WINDOWS\system32\ctfmon.exe 000018AC
C:\WINDOWS\system32\sihost.exe 00001BCC
C:\WINDOWS\system32\svchost.exe 00003DCC
C:\WINDOWS\system32\taskhostw.exe 00004490
C:\WINDOWS\system32\wbem\unsecapp.exe 00002B4C
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00004BEC
C:\Windows\System32\RuntimeBroker.exe 00003F74
C:\Windows\System32\SecurityHealthSystray.exe 00003748
C:\Windows\System32\oobe\UserOOBEBroker.exe 00004C2C
C:\Windows\System32\smartscreen.exe 00002C68
D:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00000748
D:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 000051C4
D:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00001DCC
D:\Program Files (x86)\Steam\steam.exe 00000468
D:\Program Files\Avast Software\Avast\AvastUI.exe 0000156C
D:\Program Files\Avast Software\Avast\aswEngSrv.exe 000011B0