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  1. #21
    Player
    Kes13a's Avatar
    Join Date
    May 2020
    Location
    Gridania
    Posts
    2,842
    Character
    Etherea Stormaire
    World
    Zalera
    Main Class
    White Mage Lv 100
    I have to admit, your post made me laugh OP

    the WoW exodus was "a year ago"

    yeah.. sure they'll want your resume if your grasp of time is that skewed. you may want to at least *try* when you make a troll thread.. really scraping these days
    (5)

  2. #22
    Player
    Havenchild's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    990
    Character
    Avalen Koma
    World
    Gilgamesh
    Main Class
    Arcanist Lv 100
    Anyone who says you can't sign into Gilgamesh is a flat out liar. Longest any queue took me was 1:30hrs in primetime, but around the clock is stupid easy within 1 to 30 mins.
    (1)

  3. #23
    Player
    Penthea's Avatar
    Join Date
    May 2014
    Location
    Gridania
    Posts
    3,664
    Character
    Nettle Creidne
    World
    Moogle
    Main Class
    Scholar Lv 100
    Quote Originally Posted by Shuuli View Post
    I said it in other threads, I will say it here as well. This is not an official complaint site. If you are not happy with something, I would suggest to send them an official ticket. That way you might actually get an answer from them. I highly doubt they read these forums.
    The forums are not only a platform for players to chat. They're also for providing feedback on the game. While I think OP is being very silly and their accusation about how SE had a year to sort this out is very inaccurate, they are attempting to provide some manner of feedback. I understand their frustration. The situation sucks. And they're letting SE know they're not happy about it.

    SE do actually read forum feedback. Many things in the game have been introduced or changed specifically because of feedback from the forums. Wedding attire no longer being gender-locked and male viera to name but two player driven changes that started in the forums.

    Tickets are not a platform for feedback. Tickets are handled by customer service who are trained to make sure players abide by the ToS, and to help players if they run into an issue in the game due to bugs. If you try to provide feedback to a GM they direct you to the forums. It's not their job to pass on personal feedback from players. At best they can suggest to staff in other departments that change is needed in the game or the ToS if the same issue keeps popping up over and over again among a large number of tickets. Making a ticket to provide feedback is like telling the security guard in a shop that the soap is too expensive.
    (1)
    Last edited by Penthea; 12-20-2021 at 03:55 PM. Reason: rephrasing because I can't englishbhefcfregike

  4. #24
    Player
    SamsaraTrickstar's Avatar
    Join Date
    Aug 2021
    Posts
    544
    Character
    Samsara Trickster
    World
    Spriggan
    Main Class
    Dark Knight Lv 90
    Quote Originally Posted by Mishakai View Post
    Great, so now we get a fix for the 2002 error, wonderful. I just spent 5 hours in a queue that started at 4300, and I've still seen them as high as almost 9k at times on Gilgamesh. When will I actually be able to login and play without having to hop on at the crack of dawn EST or twiddle my thumbs for half a day?

    If you're telling me that I have to wait until Jan to see your timeline for a datacenter fix I'm cancelling my damn subs. I get it COVID, blah blah blah, supply chain blah blah blah. The WoW exodus to XIV was almost a damn year ago, you had plenty of time to prepare. I mean seriously, there have been queues on both Gilgamesh and my legacy server since I fired my sub back up. You can't tell me the metrics didn't tell you that you were going to have this volume at launch LONG before EW launch.

    If you need help, I'll send you my resume.
    Sadly as it was stated at last to mid 6.1 and I bet that for a year at last. You can try to visit a smaller server but I don't know if it helps. SE can fix this even now by just doing a server reset each day. This way the kick afkers (big part of the waits) and clean the server logs. If you look the server strugel to correctly represent how much people are really in line. That why it jump 8n numbers and not just slowly move 1 by 1. Most server works faster after a reset.
    (0)

  5. #25
    Player
    Xuled's Avatar
    Join Date
    Oct 2011
    Posts
    216
    Character
    Celica Yascaret
    World
    Famfrit
    Main Class
    White Mage Lv 70
    I’ll make sure to afk more on Gilg if these threads keep coming up
    (0)

  6. #26
    Player
    Amarande's Avatar
    Join Date
    Nov 2014
    Posts
    244
    Character
    Miyako Aikawa
    World
    Goblin
    Main Class
    White Mage Lv 100
    Quote Originally Posted by Hasrat View Post
    I'm gonna guess Gilgamesh must be one of the more populated servers. Over here on Zalera, I think yesterday, a Saturday, around noon EST, I got in with a queue of less than 100. That's three digits and not a typo. So, no, definitely don't have to be up "at the crack of dawn EST" to get in. Hells, I've logged in on weekdays after work, probably around 6-7 EST, and still gotten in in less than an hour.

    So, I know world visits are a mess and practically closed, especially at prime time. And I know transfers are literally closed. But, this kinda sounds like a problem of sticking with a populated server more than anything. And by your registration date, you've definitely been around long enough to know how that song goes. Long queues are the price you're stuck with for.... whatever it is you lot get out of being on a popular server.
    Gilgamesh was one of the premier raiding servers in the days prior to the rise of cross world almost everything, so it remains one of the top pop servers even now, yes (although you can get the same raiding experience anywhere on Aether now, this hasn't really made things spread out as much as you might expect due to established FCs and housing).

    I have a character on Greg, and haven't even tried playing her since the expansion, because I'm still halfway sane. I think.

    What IS making me want to quit the game on the other hand is this absolutely stupid and over hard aether current quest in zone 3, though. It used to be that XIV was good at avoiding that kind of thing, keeping most of the particularly frustrating stuff on the side where you could tackle it if you wanted or not, but seeing that flying is more or less a social expectation after the first couple weeks or so of an expac, it's not like I can just skip the bloody thing. It literally gives me flashbacks of a "this is what Ion Hazzikostas would do if he wanted you to have to engage with content he knew you were going to hate" type from my WoW days, to be frank ...
    (0)

  7. #27
    Player
    DBriggs304's Avatar
    Join Date
    Aug 2013
    Location
    Uldah
    Posts
    754
    Character
    Fu Soya
    World
    Excalibur
    Main Class
    Red Mage Lv 55
    Sorry to see ya go!
    (0)

  8. #28
    Player
    SgtPepperUK's Avatar
    Join Date
    Aug 2013
    Posts
    162
    Character
    Freya Pendragon
    World
    Moogle
    Main Class
    Red Mage Lv 90
    Quote Originally Posted by Penthea View Post
    Summer 2021 was a year ago?

    Sure WoW players started coming to the game gradually long before 2021 and the population swelled with time, but in the summer of this year it suddenly exploded and summer 2021 was not a year ago.
    Yup, a few big WoW streamers started giving FFXIV a go in early July, people saw them actually having fun with FFXIV and the dam broke.

    Then two to three weeks later, we started to hear of those problems at Blizzard, which no doubt pushed a few more WoW players who had maybe been on the fence to give FFXIV a go.

    It's so crazy.

    I mean, FFXIV already did the unprecedented after taking 1.0 down, due to it failing to ignite the market, for months to rebuild and relaunch to great success. At a time when pretty much any other MMO would have just kept going by switching to a free-to-play model.

    Now another unprecedented situation, a massive influx of players from another (extremely well established) MMO shortly before FFXIV's 8th Anniversary, just 4 months (at that point) before a major expansion was due to drop that wrapped up the story that began all those years ago and in the midst of a global supply chain crisis and pandemic.

    As frustrating as the queues have been, my mind is blown by this game not just going through one unprecedented situation but now two. Crazy.
    (4)
    Think about it, nobody wants to die, there's rules to this game son, I'm justified.

  9. #29
    Player
    Akiudo's Avatar
    Join Date
    Sep 2015
    Posts
    514
    Character
    Narumi Akiudo
    World
    Alpha
    Main Class
    Bard Lv 90
    Quote Originally Posted by Amarande View Post
    What IS making me want to quit the game on the other hand is this absolutely stupid and over hard aether current quest in zone 3, though.
    may i ask what quest you are talking about ? i have literally no remembrance of any aether current quest be somehow extra hard, especially not in the third zone.

    to be clear, this is a totally honest question, it just bothers me that i have no idea what quest you mean.
    (5)

  10. #30
    Player
    Packetdancer's Avatar
    Join Date
    Oct 2019
    Location
    Gridania
    Posts
    1,948
    Character
    Khit Amariyo
    World
    Leviathan
    Main Class
    Sage Lv 100
    Quote Originally Posted by SamsaraTrickstar View Post
    Sadly as it was stated at last to mid 6.1 and I bet that for a year at last. You can try to visit a smaller server but I don't know if it helps. SE can fix this even now by just doing a server reset each day.
    Somewhat counter-intuitively, this could actually make things way worse.

    Let's say that you can have 20,000 people on each logical server (Leviathan, Lamia, etc.) within a logical datacenter (i.e., Primal or whatever). I don't know what the actual max capacity of a server is, but let's just use that number for the sake of math. We do know the lobby server is shared across the entire datacenter (so, for instance, all of Primal), and that right now if the lobby server exceeds 21k people in queue, it tends to start choking and dying.

    So, let's say you have 20k people on every server in Primal -- i.e., every server has a login queue. Let's say even 4000 people on every server are using AFK trickery to avoid being logged out. Now they do a server reset to clear everyone off.

    So, the 4k people who are AFK-botting are obviously not going to log right back in. But the 16k people who were playing actively on every server probably are going to get back into queue immediately. That means the queue is now extremely long... and worse still, with that many people on every server in the datacenter trying to log in, the lobby server gets flooded and starts spewing 2002 errors left and right.

    Now, hopefully the 2002 error scenario is fixed with tonight's patch, but there's still going to be a practical upper limit to how many people the lobby server can handle, and even if it doesn't 2002 people in the queue when it exceeds 21k people logging in, I can easily imagine it returning the 3001 ("Too busy, can't connect") error when you try to get in queue when there's too many people there.

    Now, imagine that you're someone who's been waiting in queue for several hours. You logged in early, figuring that when they do the server reset, a giant blob of people will log in and you'll be one of them. And hey, your number keeps going down! Now you're only 120 in line! Yay!

    ...and then you log in, but you log in to see "Server daily reset in 5 minutes." You got on before they did the reset; you now have five minutes of play time, and then you (and everyone else) gets bounced off. But now you're fighting to get back in queue with everyone else, and it's even harder to get back in.

    This isn't to say there aren't things they could do to alleviate the situation. Setting a, for instance, 20 hour session limit for the moment; that's long enough that if you had a day off, got up early and played until late, you'd still be able to stay on that whole time -- but it wouldn't let people stay logged in for multiple days straight. So at 18 hours it would say, like, "You have two hours remaining in your session time." and a one-hour warning at 19 hours, and if you exceeded 20 hours it would log you back out.

    But a wholesale server reset could easily make the queue situation worse rather than better.
    (2)

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