I'm Done.

[Vrankyl]

The sound problem has indeed gotten worse, especially with SFX and voices now cutting out while all other sounds are still active. This is probably due to them trying to upgrade the sound system to work with that new sound set up that they've started to partner with.

The queues... well this game has hit an unheard of, unanticipated, and honestly absolutely shocking number of subs on top of a new expansion release. Anyone who didn't think there would be queues has been living under a rock. Now, I will give that the 2002 error is unacceptable and thankfully is getting fix. The 9006 error, however, is something different. That is when the client loses contact with the server for x amount of time. A myriad of things can cause this, and the vast majority of it is not under SE's control. One of the biggest issues if you are a NA player are the NTT nodes. They have been notorious as of late in certain routes for poor connection and packet loss. There is nothing SE can do about this other than report it to NTT and hope it gets fixed. It sucks, it really really does, but that is the unfortunate reality of the internet infrastructure in the US. And before anyone says 'but netflix'. Netflix preloads a good ways out (you can keep watching like half a show even after your net goes out because of it) which does not work for a live MMO environment. Not to mention the bandwidth loads are completely different.

Everything else, which includes the stoppage of sales, well... do you really think SE wants to say no to more money? The fact that they are doing that is them throwing caution to the wind to dump anything and everything they can to help the servers until hardware is available for them, is properly formatted and loaded up with the appropriate software, and then installed in the proper data centers. Even before the shortage this was a time consuming thing, but something that they could do in months if they absolutely have to. Now? Well... they are still waiting on the OCE servers that the ordered before they even announced early this year that they were trying to do it. Hell they wanted that new data center in place before EW and couldn't even get that.

[Alklios]

Awe big baby boy. All are is here is wah wah wah. Omg I can't play the game for 4 days oh my God the world is ending. Go back to wow or call or duty guys probably 30 something.

Not being able to purchase the game is a great move, and it shows they care about customers over short term profits.

Having Infinite money doesn't just solve issues over night.

These 30 year olds new to grow up this garbage is getting old.

People are allowed to complain about how their dollar is spent. If you're going after someone's age and as young as 30 clearly you're a kid on another's nickel and dime.

Show some respect and empathy.

[Alklios]

[/QUOTE]
Everything else, which includes the stoppage of sales, well... do you really think SE wants to say no to more money?[/QUOTE]


They're motivated by not being sued by NA customers for the eleventy billionth time a JP release got crap servers.

Ya'll remember Brawl and MHW.

[Dewslam]

If you had a house, please demolish it so I can buy the plot

[HolyReign]

Man, it's like we've seen these same very complaints, somewhere before.

It's like a really bad case of deja vu.

Honestly though, we're all struggling here, SE has been doing their best with handling what they can, and with the chip shortage being what it is, there is just so much they can do.

[EverQuest]

We bought the game and expac therefore we are paying customers. If you wanna nitpick and make it about the subscription, until they also give free retainers time, plenty of us are *definitely* paying.

Retainer is included in the free time

[Xuled]

Okay cool story. See you in 6.1

[Warpstone]

I have already noticed queues going down. Trying to log in right now it at 1700, a week ago it was at 5000.

[Ransu]

Neat?

/10chars

[Lunalepsy]

First: The queues.

Then: The disconnects. (9006 Errors, then lobby server errors.)

Afterward: No renaming service. No world transfer service. Friends can't buy the game.

Next: No audio after logging in but every other game and application is just fine after waiting in a 1k queue. Close the client for twenty seconds: Now it's a 2k queue or I had to play with no sound whatsoever being visually impaired.

You know, I was trying to be patient. I was trying really hard to be understanding about the semiconductor shortages, that no one could prepare for the influx of players:

But the cold hard truth is while that may be factual: There could be an emergency patch put into place to fix some things. Square Enix could have called NTT to have them fix the 9006 errors due to their faulty hop. There are a lot of things that could have, and should have been done right away. Bad sound driver? Why wasn't that fix brought in an emergency patch? It should have been. I know they'd have to pay money for an unexpected patch given that the game is cross-platform: But considering there's been a 160% increase in sales this expansion - I think the funds are there.

For four days now I haven't been able to play other than insanely early morning (2-3am CST) Due to the NTT Disconnects, and now after not having had an audio issue whatsoever, I suddenly have NO SOUND other than system sounds and background music. (Yes, my sounds are turned on.)

I've been playing since 2015 but I'm literally not going to pay to be denied basic services for characters, to have to sit in a 2k queue all over again because I had to close my client due to FAULTY SOUND DRIVERS (And not MY drivers but the game's drivers.)

Maybe I'll resub when things have actually been fixed. This is too much, even for me. I can only imagine what it's like for people who work and aren't sitting at home disabled.

Nuuu, don't go *hugs*