PC Controller losing connection intermittently

[GVelde]

I had this issue, posting what I had to do to solve it here in the hopes that it helps you guys too..

I play with a ds4 and i've had this issue in the past - buying a new cord to plug it in solved it at the time. Fast forward a few months..and after a computer reboot the issue reared it's ugly head again, so I set out to figure out how to fix it. After searching this issue and finding a shocking amount of people also experiencing it online, a common theme was popping up - device manager refreshes. The big culprit with these is usually a device disconnecting and reconnecting(often USB), so I found a piece of simple software online called usblogview which you can use to see usb devices disconnecting/reconnecting.

Sure enough when I had this software open and tried to play ff14 with my ds4 I immediately noticed my USB-SERIAL CH340 was dropping and reconnecting on a normal basis, so I went into device manager and tried disabling this function (as far as i know it has something to do with my in case lighting system) and the moment I disabled it my problem was immediately gone and I once again enjoy interrupt free gamepad play.

[tyjomi]

I've attempted your method to no avail. For some reason, USBlogview is not picking up the random disconnects, or "refreshes", while I'm playing the game. I'm not sure if there's a specific setting that I don't have on that's not allowing them to be picked up

[ThePoke]

I am also encountering this.

Platform? Windows
Which controllers specifically did you try? 8BitDo Pro2 in X-input mode.
When using wired method, did you disable any bluetooth options to avoid interference? Yes.
Do you have multiple controllers or other 3rd party devices hooked up the machine? Not multiple controllers, many other 3rd part devices such as audio interface, mouse, keyboard.
Did anything change in the computer's environment that may have contributed to the problem? Not that I am aware.
Try running a clean boot on the machine to see if that may help (disable any programs that may be interfering with the game such as discord if applicable) issue has persisted for a week across multiple reboots and environments (computer has moved)
Wired or wireless connection:
Internet Service Provider: Comcast.

Additional info: I had https://gamepad-tester.com/ open on another screen during gameplay and it did not encounter any dropped inputs while FF14 became unresponsive as the same time. Because of this, I am not inclined to believe it is the controller's fault.