Response to Congestion (as of Dec. 15)

[Taebok]

https://na.finalfantasyxiv.com/lodes...57f7b5b78b9bb3

TL: DR Queues still long, adding 14 days game time as comp.

edit: though this part re: Error 2002 was interesting.

"Error 2002 While Waiting in Login Queues
In regards to Error 2002 that occurs during login queues, outside of causes related to unstable connections, we have confirmed a bug.
This bug was part of a login-related program created back in FFXIV version 1.0"

[rance-sama]

Absolutely based. Thank you Yoshi P.

[StriderShinryu]

Wow. Suspending both advertising and sales, and adding two more weeks of compensation sub time. Plus admitting that at least some of the blame for 2002 was on their end all along.

Oh, and going over the inability to add new servers/hardware (again) for those who for some reason haven't already accepted that to be the case.

I can imagine some people will be very upset about releasing the next patch on time even with the issues, but their reasoning makes sense. There is much more to a patch especially this early on in the expansion than just the hardcore content fights, and delaying any or all of that could cause havoc for the foreseeable future.

[basilbc]

Kinda what I assumed would happen, good stuff.

Would personally rather have something else than free game-time, but 14 extra days is... well, quite a bit more than I expected, so I can't really complain!

Hopefully the fix next week will really fix the errors, looking forward to playing more!


edit: Suspending the sales is surprising, and is really indicative of how bad this problem actually is. But this is probably the right move.

[RadRyder]

Yeah, I think temporarily suspending the sale of FFXIV is the right move. Continuing to sell a service they cannot reliably provide could lead to all sorts of legal trouble, I think.

[MilkieTea]

Pretty much what I’ve been saying, on the server-acquisition side of things.

Pleasantly surprised that it’s just some leftover 1.0 code that can be fixed easily on the 2002 side of things. I would hate for it to be something more entrenched in spaghetti code.

[aveyond-dreams]

1.0 at it again...

[Reyn]

2002 rearing its ugly head all the way from 1.0 LOL I cannot believe. Endwalker truly brought us full circle

[Sclair0]

We are aware that the long waiting times to log into the game are preventing players from playing, and for this, we sincerely apologize. In response to this, we recently granted 7 days of game time, but now we will also be granting an additional 14 days.

Not really clear if thats 7+7 = 14 Total. Or 7 + 14 = 21 Total. I think I might just be dumb though.

I'm pretty impressed and happy they're continuing to add playtime. I've always leaned more towards the casual side of play and am currently broke as fuuuck so a couple extra days before paying for my next lot of playtime is deeply appreciated.

Suspending sales is quite a shocker. I wonder if it's a solidarity move "Look we'll try to get it stable, we wont sell any more copies till we get it working" or a genuine "There are still too many people jumping on board" type of thing. Maybe both. Suspending advertisements too is even more crazy to me.

[TristanX]

One more big issue is coming. Log4j. I wonder if FF14 servers are affected.

https://www.google.com/amp/s/amp.cnn...ity/index.html