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  1. #1
    Player
    ibiteyourankle's Avatar
    Join Date
    Dec 2021
    Posts
    63
    Character
    Kinesin Sek
    World
    Hyperion
    Main Class
    Botanist Lv 90

    Those of you that are getting disconnected (5003, 9006 - not 2002)

    SE made a post way early this morning. It seems is issue is back:

    [Details]
    ・When logging into the game, there was a 1/10 chance that you might be disconnected from the server.
    *Since disconnection occurred when authentication with Square Enix account was lost, players who were logged in from before the issue occurred would be disconnected within several hours after the issue. If you were disconnected, please try logging in again. We apologize for the inconvenience.

    ・The login screen for entering Square Enix account and password was not displayed correctly upon starting up the launcher. Even if the login page was displayed correctly, an error might occur when authenticating Square Enix account that would prevent login.

    ・Unable to login to the Square Enix Account Management System / Online Store / Mog Station / The Lodestone / Official Forum/Companion App.
    [Cause]
    Server equipment issue

    [Affected Services]
    Square Enix Account
    Source: https://na.finalfantasyxiv.com/lodes...38fa9d175a819a
    (0)

  2. #2
    Player
    bulbs's Avatar
    Join Date
    Nov 2015
    Posts
    37
    Character
    Bulbs Satomi
    World
    Ultros
    Main Class
    Sage Lv 90
    no the servers died .
    (1)

  3. #3
    Player
    ibiteyourankle's Avatar
    Join Date
    Dec 2021
    Posts
    63
    Character
    Kinesin Sek
    World
    Hyperion
    Main Class
    Botanist Lv 90
    They're probably trying to fix the issues.
    (1)

  4. #4
    Player
    SicariusSeven's Avatar
    Join Date
    Jun 2015
    Posts
    409
    Character
    Shizuku Duskheart
    World
    Balmung
    Main Class
    Dark Knight Lv 90
    The link is a lie. Nothing is resolved. The heck!
    (1)

  5. #5
    Player
    NightPort's Avatar
    Join Date
    Dec 2021
    Location
    Gridania
    Posts
    39
    Character
    Merlin Caledonensis
    World
    Midgardsormr
    Main Class
    Red Mage Lv 90
    Quote Originally Posted by ibiteyourankle View Post
    SE made a post way early this morning. It seems is issue is back:



    Source: https://na.finalfantasyxiv.com/lodes...38fa9d175a819a
    It could be the same issue, but it seems like there is a larger issue at play here. It's possible that first issue was just the pre-cursor to a bigger failing of equipment.
    (1)

  6. #6
    Player
    Caetie's Avatar
    Join Date
    Dec 2014
    Posts
    15
    Character
    Cyndle Lunastrum
    World
    Tonberry
    Main Class
    Arcanist Lv 70
    Quote Originally Posted by bulbs View Post
    no the servers died .
    The servers aren't dead, some of us are still on and playing. I only noticed because I couldn't log in to mogstation when I wanted to check something.
    (2)

  7. #7
    Player
    Alaylia's Avatar
    Join Date
    Aug 2019
    Posts
    12
    Character
    Alaylia Dawn
    World
    Excalibur
    Main Class
    Dancer Lv 90
    Quote Originally Posted by Caetie View Post
    The servers aren't dead, some of us are still on and playing. I only noticed because I couldn't log in to mogstation when I wanted to check something.

    Can support that, watching a friend go through the EW story on discord.
    (1)

  8. #8
    Player
    Yimiko's Avatar
    Join Date
    Aug 2014
    Location
    Uldah, monk first.
    Posts
    62
    Character
    Yimiko Hojo
    World
    Balmung
    Main Class
    Paladin Lv 90
    You know, I don't run an mmo, so I can't really talk to all the specific details, but it seems to me that a game with this many subscribers, each paying a fee monthly, should probably be able to afford updating/upgrading the equipment to prevent most of this. At this point, it just makes me wonder where that money is actually going.
    (1)

  9. #9
    Player
    ibiteyourankle's Avatar
    Join Date
    Dec 2021
    Posts
    63
    Character
    Kinesin Sek
    World
    Hyperion
    Main Class
    Botanist Lv 90
    You know, I don't run an mmo, so I can't really talk to all the specific details, but it seems to me that a game with this many subscribers, each paying a fee monthly, should probably be able to afford updating/upgrading the equipment to prevent most of this. At this point, it just makes me wonder where that money is actually going.
    If only we know...wait:

    ■ Regarding the Global Semiconductor Shortage (Supply Chain Issues)

    When it comes to adding new Worlds, we need tens of “server machines” for every World that we add. Server machines are high-performance computers, which utilize numerous semiconductors. However, due to the COVID-19 countermeasures currently in place, many factories across the globe which produce semiconductors have halted production, or have faced labor shortages. This has ultimately led to a decrease in the number of semiconductors being produced, and has resulted in a worldwide semiconductor shortage.

    Furthermore, this does not only pertain to the production of semiconductors, but from a logistics standpoint as well, COVID-19 countermeasures continue to explosively push up demand and create this turbulent situation. We have made considerable investment—even more so than usual—to secure the required hardware, but even so, a long lead time will be needed to prepare the server hardware.

    If we try to look to when this semiconductor shortage may be solved, unfortunately given the state of things, we aren’t able to estimate when we might reach a resolution. The FFXIV Server and Infrastructure teams accelerated work to implement the additional high-performance machines we had secured, as well as optimizing the server source code and increasing the number of maximum logins per World. I promise that we will continue to put in this type of effort.

    Given the current situation, we anticipate that it may take several months or more to add new Worlds. I want to express my sincerest apologies to all of our players for the inconvenience this is causing. I appreciate your continued understanding and support regarding this matter.
    Source: https://na.finalfantasyxiv.com/lodes...24153ef4405c13
    (1)

  10. #10
    Player
    SicariusSeven's Avatar
    Join Date
    Jun 2015
    Posts
    409
    Character
    Shizuku Duskheart
    World
    Balmung
    Main Class
    Dark Knight Lv 90
    (0)

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