Good morning, and thank you!

Cleanboot seems to partially work. I was able to get into the title screen on DX9 (I didn't try actually logging in.) I closed the game out, re-logged in and tried it on DX11, but got Fatal DirectX Error 1100000f (I think that's the right number of zeros) and it crashed. Historically DX11 has been a problem on this laptop for FFXIV, even though I'm running the most recent version of DX12 and my video card supports it.

I'll see if I can't figure out what it was that was causing the conflict - there are only three things cleanboot disabled - Bing Wallpaper, Windows Delayed Launcher, and Windows Security Notifications. It must have been at least one of those.